Oana Jinga, Co-Founder and Chief Commercial and Product Officer at Dexory, discusses how owning the world’s tallest autonomous robot sets her organisation apart from others in today’s dynamic and competitive supply chain space.

Possessing the world’s tallest autonomous robot is quite the accolade. 

Standing at a towering 46 feet tall and weighing 1,500 pounds, Dexory’s robot is designed to operate seamlessly across warehouse environments. The robot is equipped with state-of-the-art sensors, including high-definition cameras, temperature gauges and humidity monitors which autonomously navigates vast warehouse spaces while scanning more than 100,000 pallets every 24 hours. This efficiency doesn’t just enhance operational speed but also allows for meticulous inventory management.

Indeed, Dexory is on a mission to uncover intelligence via technology that empowers businesses to optimise, predict and grow. The company is revolutionising the warehousing and logistics industry through AI-driven automation and advanced robotics, delivering real-time data intelligence that elevates operational efficiency. Dexory’s digital twin technology is the only platform for autonomous robots that continuously delivers data and insights on warehouse operations in real-time. The company’s robots and data visualisation platform work together to measure, track and locate goods across their supply chain journey within the warehouse.

Oana Jinga, Co-Founder at Dexory

Dexory’s secret sauce

At the heart of Dexory’s journey are the company’s three founders; Andrei Danescu, Adrian Negoita and Oana Jinga. The trio moved to the UK more than a decade ago and worked in several different jobs while living together in a house share. Jinga began her technology career at O2 before spending six years at Google, managing strategic partnerships across EMEA, and being part of the team that launched the first Google Pixel phone. She explains that from her company’s perspective, the company always had the idea of using robotics to do more than the traditional use cases of picking and moving things around warehouses. This mindset has been taken one step further by introducing the record-breaking robot.

“We realised that if we equip them with the right sensors and cameras, then we can capture ridiculous amounts of information on a continuous basis,” Jinga tells us. “This is real-time data from inside warehouses, which was previously unheard of, you would likely need over 10,000 cameras across the entire warehouse to get the same amount of data that we do with one robot.

“The big advantage is that we offer our customers the possibility to know at any point in time exactly what they have and where it is. By being able to scan as fast as we can and capture as much data as we can every single day, then that allows our customers to know in real-time exactly what they have and where. This is instead of manual processes of other technologies which take weeks and months to get that level of data. We do that every single day, which has changed the game for our customers and how they can use that data to operate in real-time.”

Data management

Upon launching the new technology almost two years ago, Dexory’s customers were not prepared for the plethora of data the robot provided. Jinga explains that it took a few months to get used to the vast amount of information that customers now had at their fingertips and efficiency rose significantly. “Their picking became much more efficient and they are utilising the space much better. One of the biggest improvements we were told about was that there were much fewer issues with orders leaving the warehouse,” she says. “We have customers that reduced errors leaving the door from about 50 or 100 errors a week to zero because the correct stock is in the right location. Until you see that data and you start utilising it on site, you likely don’t even realise what you can do with it because it’s never been done before.”

Indeed, the supply chain space is in the midst of a digital transformation filled with exciting and dynamic innovations. While Jinga was speaking to SupplyChain Strategy at Manifest Vegas, Dexory’s robot was in full flow and drew lots of attention to the company’s stand which was located towards the front of the expo hall. Another new advanced technology offering that has captured interest has been the acceleration of generative AI and the potential that large language models offer. “I think we haven’t even scratched the surface of what GenAI can do, especially in the enterprise environment,” she says.

Advanced technologies

“ChatGPT and Google’s Gemini are one thing but being able to make enterprises more efficient and help them be much more proactive rather than reactive to their environments hasn’t even started yet. The sheer amount of data and information that we track every single day is around one million data points from every warehouse. This helps our modules become much better, helps machine learning improve and identifies what we’re looking at. It also gives us the opportunity to build our own language models.

“In order to be able to do that you need this amount of data and information to pile up because it doesn’t currently exist to be able to train the models. The more data you capture then the better it becomes which is why it needs to take a while for that to amount. For example, with ChatGPT, language is something that everyone uses and the amount of information out there is ridiculous, but data from inside warehouses doesn’t exist yet. It’s building up and we are very fortunate to be one of the few out there that has the capacity to capture so much information and then filter it through our models and bring value to the customer at the end.”

Sustainability drive

When it comes to sustainability, no one can go it alone. It is no longer just about what any singular company does, much of it revolves around how green their supply chains are too. Close collaboration is at the heart of making sustainability stick in supply chain and logistics.

“We all have to work together to make it happen because we can do our part but if the next supplier down the line picking up the data from ours doesn’t do it in the right way, then it doesn’t mean anything,” Jinga affirms. “You need to follow it through. I believe we’ve developed a few features for our customers around sustainability that they requested us to help them with. It’s about giving them visibility on the stock that might become waste and flagging it in the correct way with the right team so they can act on it at the appropriate time. It is important to keep our suppliers accountable because we are part of a wider chain of events that needs to happen.”

Meeting global goals

With an eye on keeping aligned with the United Nations 2030 Sustainable Development Goals, the importance of balancing cost and sustainability is an important factor for most companies and their supply chains. For Jinga, she insists there are two key sides to the story.

“Firstly, it’s about how we are internally tackling it and about our sustainable supply chain,” she tells us. “We work a lot with our own suppliers to make sure that whatever we put in the robots, how we utilise the robot and recycle the robots is done properly. But the biggest impact we have is with our customers. Going back to the fact that we have all this data, it means we can show them where the leaks are when it comes to their stock.

“We keep track of their goods that might be going out of date or they might be wasting around on the shelves. Being able to reduce that waste in the warehouse is very, very important for our customers. Because we have the capacity to scan the sites every single day, multiple times a day, it highlights things exactly as they happen and it allows them to then pick that pallet, get it out in the system and send it to the stores instead of leaving it there to become waste. It’s about the impact we can have on our customers.”

Future focused

The future of Dexory looks promising. In October 2024, Dexory announced it had successfully closed a $80 million Series B funding round, following a $19 million Series A funding round the year before. Over the past few years, the team has grown from 15 members of staff to 80 employees which demonstrates the company’s drive to scale. Led by Jinga and her two co-founders, Dexory is set to continue to grow, evolve and sustain its impact on the world of supply chain and logistics and beyond.

“The pace of change and technology coming into the sector is absolutely insane,” she discusses. “We started working in logistics just after the pandemic in late 2020. Seeing how things have changed over those past four years is making me extremely excited about what’s coming ahead. Robotics is finally becoming mainstream, and people are not afraid to adopt technology anymore and to understand the benefits of a full return of investment in automation. Then you have all the additional technologies like scanners and sensors and all of those becoming much better and cheaper which then makes our technology easier to implement with customers too. I’m very excited about the years to come.”

Find out more about Dexory here.

  • AI in Supply Chain
  • Digital Supply Chain

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