Lyall Cresswell, Founder & CEO, TEG on how integrated payments are unlocking growth for SMEs in the UK’s £170bn transport and logistics sector

Consumer fintech is booming. From instant payments to embedded finance, digital innovation has transformed how individuals manage money, access credit, and transact with businesses. Yet in B2B markets, embedded finance adoption remains stubbornly low. The question is: why?

Instant settlement alone doesn’t solve this problem. But when combined with embedded compliance it transforms how fragmented B2B markets operate. This infrastructure enables large enterprises to scale their supplier bases from dozens to thousands while giving SME carriers immediate access to working capital, all without personal financial risk.

The answer becomes clear when you examine the UK’s £170 billion logistics sector. Employing over 8% of the workforce, it’s a low margin industry ripe for financial innovation, but in reality, highly fragmented with many SME operators. Large operators at the top of the supply chain are simply unable to verify, onboard and manage large networks of suppliers through traditional methods. This creates delays and friction.  I’ve watched this dynamic play out over 25 years building TEG. Smaller operators tell us the same story: ‘I need money now, not next month’. Cash flow isn’t just an inconvenience, it’s existential.

The barrier isn’t payment speed alone. It’s trust at scale. Integrated payment networks, combining instant settlement with embedded compliance and verification, create the infrastructure that enables these fragmented markets to operate differently.

Large enterprises don’t limit themselves to a small pool of known suppliers by choice. They do so because onboarding and compliance costs make broader collaboration prohibitively expensive. Each new supplier relationship requires verification of insurance, licensing, VAT status, and payment setup. This friction doesn’t just slow things down, it fundamentally constrains supply chains.

Recent research we conducted across six leading UK third party logistics providers (3PLs) revealed the scale of this challenge: 83% audit fewer than 10% of their subcontractors annually, and only 33% use eSourcing technology. These aren’t signs of negligence. They’re symptoms of a system where verification and onboarding are simply too resource intensive to scale.

Traditional payment solutions, from early payment programmes to invoice finance, address cash flow symptoms but miss the fundamental barrier. Without infrastructure to verify and onboard new trading partners confidently, enterprises remain trapped working with familiar suppliers even when capacity constraints or cost pressures demand alternatives. Meanwhile, SME carriers aren’t just delayed in payment, they’re excluded from opportunities entirely.

This dynamic turns large enterprises into inadvertent gatekeepers, not by choice, but because they lack the infrastructure to safely open their networks. The result is a continuous loop: constrained supplier choice for buyers, limited market access for SMEs, and a fragmented sector unable to collaborate efficiently. The solution requires rethinking the relationship between payments and compliance entirely. Integrated payment networks, embedding compliance verification directly into payment workflows, solve both problems simultaneously.

Building Trust Infrastructure Through Verified Payment Networks

The breakthrough comes when payment infrastructure and compliance verification integrate seamlessly. At TEG, we’ve built this through SmartPay’s integration with Trustd, our digital identity verification platform, embedding compliance directly into payment workflows.

The model is straightforward: carriers are verified once through real time checks of KYC, AML, VAT status, operating licences, and insurance credentials. Once verified, they can transact across the entire network. This “verify once, transact everywhere” approach removes the need for repeated onboarding across different customers or business units.

The operational impact has been significant: 90% faster invoice processing, 80% fewer supplier queries, with over 1 million invoices paid through the platform in 2025. By year end, the TEG rollout will connect 2,500 customers with 7,500 suppliers, demonstrating adoption at scale across the logistics sector.

But the real transformation lies in shifting from credit based to transaction based finance models. Many carriers have historically relied on credit cards and overdrafts to bridge cash flow gaps, costly stopgaps that eat into already thin margins. Traditional invoice finance excludes many SMEs because lenders must manage risk without transparency, often retaining portions of invoice value and demanding personal guarantees.

SmartPay changes this by leveraging verified transaction data to provide instant, non recourse access to full invoice value minus fees. No retention, no personal guarantees, simply immediate working capital based on actual trading activity. This unlocks early payment facilities for carriers who previously had no alternative to expensive short term credit.

This creates powerful network effects. As more carriers join the verified payment network, enterprises gain confidence to work with a broader supplier base. More suppliers mean better capacity, more competitive pricing, and greater resilience. For SME carriers, verified status opens doors to opportunities previously out of reach.

Verification Infrastructure and Working Capital Access

It’s crucial to understand that verified payment networks operate on two distinct but complementary tracks.

Unlocking working capital addresses the SME challenge. In a sector where margins run as low as 2% and payment cycles stretch to 90 days, liquidity is existential. Without working capital, SMEs can’t hire staff, expand capacity, or invest in growth. They’re forced to choose clients based on payment terms rather than strategic fit.

Instant settlement delivers immediate access to working capital for wages, fuel, and expansion. The UK Small Business Plan identifies late payments as one of the biggest barriers to SME growth—instant settlement directly addresses this constraint, enabling carriers to accept larger contracts and scale their operations.

These two tracks reinforce each other. Enterprises gain access to a larger, verified supplier base. SMEs gain both market access and the working capital to serve those opportunities effectively. The result is a more efficient, collaborative market structure.

The Fragmented Market Opportunity

While logistics provides the proving ground, this model applies to any fragmented B2B sector where compliance complexity limits collaboration. Construction, facilities management, and professional services all face similar dynamics: thin margins, extended payment terms, high onboarding friction, and SME suppliers excluded from opportunities.

The key requirement is neutral, collaborative infrastructure that provides a standardised verification model without competing with participants. In sectors where supplier qualification is straightforward, instant payment alone may suffice. But in regulated industries with complex credentialing requirements, verified payment networks become essential infrastructure.

The value isn’t in handling compliance alone. It’s in creating a trusted, shared layer that all participants can use without concern that the platform itself will compete with them.

The transformation only occurs when you solve both problems simultaneously: enterprises need neutral, trusted verification infrastructure to expand their networks confidently, and SMEs need instant settlement to operate sustainably within those networks. In fragmented markets where no single player can create industry wide standards, this shared infrastructure becomes essential. Address one without the other, and you’ve solved neither.

Trusted Collaboration at Scale

The narrative around embedded B2B finance needs reframing. It’s not about faster payments. It’s about removing the friction that prevents enterprises and suppliers from working together effectively—it’s about enabling trusted collaboration at scale. True transformation happens when payment infrastructure, compliance verification, and transaction transparency operate seamlessly together to unlock cash flow and expand market access for both sides.

Across TEG’s network of over 9,000 logistics businesses, we’ve seen how verified payment networks can reshape fragmented markets. Large enterprises can finally collaborate with the breadth of suppliers their operations demand. SME carriers can access opportunities and capital previously out of reach. The entire sector operates more efficiently.

This is the path to unlocking B2B embedded finance adoption: build infrastructure that solves the whole problem. Verify once, transact everywhere, and unlock cashflow. When enterprises can open their networks confidently and SMEs can operate sustainably within them, you create the conditions for genuine market transformation.

The technology exists. The business case is proven. We’ve demonstrated it works at scale. The question now is which sectors will move first to build the trust infrastructure their markets desperately need.

Learn more at teg.tech

  • Digital Payments
  • Embedded Finance

Global trade isn’t what it used to be. Now unstable and unpredictable, Dominic Capolongo, CRO at LiquidX says traditional finance tools can no longer keep pace, making his case for a modernised approach to working capital management.

Once known for its scale and speed, for years we saw global trade expand smoothly and rapidly; all companies had to do was focus on getting goods from A to B, as quickly and as cheaply as possible.

Today, however, things are wildly different and far more unpredictable. From the COVID-19 pandemic and the 2021 Suez Canal blockage to the more recent Red Sea shipping attacks and escalating US tariffs, global trade has faced shock after shock. 

Even this June, when Iran threatened to close the Strait of Hormuz – a vital passage for around 20% of global oil and a quarter of LNG exports – oil prices surged, not from anything concrete that had changed, but just from the fear of what might happen. This example, like many others, shows us all just how fragile global trade routes remain, and how quickly the “scale and speed” model can unravel.

For finance professionals, the knock-on effect is drastic. There are higher costs, tighter margins and strained working capital – as goods are delayed, stockpiled, or rerouted, tying up cash. Volatile currencies and commodities make hedging more complex and expensive, and there’s also a greater counterparty risk, as suppliers and customers face their own liquidity challenges. Accurate forecast planning also proves just as challenging, with supply chain timelines and input costs changing without warning.

Legacy tech is intensifying the pressure

Unfortunately, the above challenges – which are putting enormous pressure on finance teams as they are – are all being magnified simply because so many are still using outdated tools and manual processes that are no longer fit for purpose. 

Much of the industry is still running on analogue – paper, spreadsheets and systems that don’t talk to each other. The result? Patchy data, clunky workarounds and blind spots between teams. Risks get spotted too late, freight data can’t be pulled in fast enough to reroute shipments, and stock records don’t match up across locations – leaving companies with too much in one place and not enough in another.

Despite the fact decision-making is slowed, the risk of errors and missed opportunities is increased, and scaling operations efficiently is made very difficult (thanks to a lack of integration between tools), so many are still shying away from more advanced finance tech that can ease much of this chaos.

There are a number of reasons why this is the case, but it’s mainly down to the fact that legacy systems are so deeply embedded in workflows that replacing them can seem disruptive, costly or even risky. However, this resistance to change – particularly in the more volatile trade environment we’re currently in – can be more dangerous than the upgrade itself, leaving teams less able to pivot quickly or tap into real-time insights.

How digitised trade finance platforms can help 

Nobody knows where the next big shock to global trade will come from, or how it will hit finance teams. But what’s clear is that the job’s getting harder: politics, currency swings and shifting rules are piling on, and without real-time tools and joined-up data, keeping pace will be near impossible.

Here’s where digitised trade finance platforms come in, offering finance teams the ability to:
  • Access real-time visibility: see the true state of cash flow, inventory, and exposure across geographies instantly.
  • Accelerate liquidity: unlock working capital faster through automated approvals and integrated funding options.
  • Automate workflows: cut manual errors and free up resources for strategic decision-making.
  • Integrate critical data streams: connect freight, ERP, and risk data for a unified, live view of operations.
  • Pivot at speed: renegotiate payment terms, re-route shipments, or switch suppliers in hours, not weeks.
  • Reduce operational risk: spot issues earlier and strengthen supplier and funder relationships.
  • Future-proof operations: build the agility to outperform less nimble competitors when the next shock hits.

Getting more organisations on board with a modernised approach to working capital management isn’t just about swapping out old systems – it requires a strong executive buy-in, a clear ROI, and tools that integrate seamlessly with existing systems. But the direction of travel is clear and unavoidable, especially as volatility is fast becoming the norm. And with this in mind, platforms that can improve liquidity, agility, and resilience will soon move from “nice to have” to “can’t operate without.”

The early adopters are already ahead, with reports dating back a number of years showing the vast majority of CFOs (84%) admitted digitisation improves working capital, while more than 9 in 10 reported faster, more efficient transaction processing. 

So for me, the only real question now is whether those finance leaders not yet on board make the shift on their own terms, or wait until the next global disruption forces it upon them.

  • Risk & Resilience

From May 20-22, Home Delivery Middle East brings together the region’s retail logistics and supply chain professionals in the Dubai World Trade Centre.

Hosted at the luxurious Dubai World Trade Centre from May 20th to May 22nd, Home Delivery Middle East is a three day event that brings together the region’s retail logistics and supply chain professionals to explore new technological solutions, network with peers, and share experiences on dealing with the challenges that define the modern supply chain. 

The event encompasses every aspect of the retail logistics and supply chain process, from inventory management and fulfillment in the warehouse to delivery and the customer experience at the final destination, as well as returns — an increasingly pivotal element of the retail supply chain. 

This year’s conference and exhibition focuses on showcasing groundbreaking solutions for autonomous technology companies, delivery services, grocers, retailers, manufacturers, warehousing, and last mile logistics.

The event agenda aims to showcase the future of innovative supply chain and delivery solutions and addresses the challenges that many manufacturers, retailers, and grocers face.

Each track — including parcels, heavy goods, drones, grocery, reverse logistics, and more — includes a collection of presentations, panels, fireside chats, interactive roundtables and other events to help supply chain professionals learn, organise, and strategise to meet the challenges of the 2025 supply chain and beyond. 

The three day event will host over 5,000 attendees from around the world, with more than 200 speakers and over 200 companies exhibiting their solutions. 

This year’s speakers include some of the leading supply chain and logistics executives currently shaping the future of the industry. These include Thinh Vu, Chief Logistics Officer at Lazada; Anal Jha, Vice President of Groceries at Flipkart; Altaf AlTheKair, CEO at Circle; and many, many more. 

  • Digital Supply Chain
  • Event Newsroom
  • Sourcing & Procurement

From May 20-22, Seamless Digital Commerce brings together digital marketing, e-commerce, retail, and merchant payments professionals in Dubai.

Hosted at the Dubai World Trade Centre, Seamless Digital Commerce Middle East will bring together more than 25,000 digital marketing, e-commerce, retail, and merchant payments professionals. The three day event will take place between the 20th and 22nd of May, and feature 750 exhibitors and 800 speakers. 

At the event, payment providers will connect with merchants and SMEs eager to discover cutting-edge solutions, while retail and e-commerce leaders gather to network, share knowledge, and collaborate on the latest trends. 

Seamless Digital Commerce promises to be the perfect gathering for those looking to forge new partnerships, gain valuable insights from industry trailblazers, and drive innovation to stay ahead in the ever-evolving digital landscape. 

Speakers at this year’s event will include Daniel Finley, Group CEO at the UK’s Boohoo group; Antonio Marques, Chief Brand Officer at Restaurant Brands International (parent company to Burger King, Popeyes, and Tim Hortons); Anca Iordanesci, VP of Engineering and Stores of the Future at IKEA; and many more. 

The event will also play host to the biggest gathering of start-up talent for the Middle Eastern market. The Middle East’s start-up space is growing rapidly, with enthusiastic investment driving new innovation and tech technology. Seamless Middle East aims to be the place to see all the region’s digital commerce startups have to offer. Over 300 start-ups will attend the event on the #SeamlessDXB floor, providing customers and investors with a chance to see the latest tech shaping the industry.

Seamless Fintech 

Seamless Digital Commerce Middle East will also be co-located with The Middle East’s biggest fintech event for 25 years, Seamless Fintech. 

The event brings together big tech, government, banks, financial institutions, fintechs, investors, and media. Perfect for anyone passionate about the Middle East’s fintech and payments landscape, this event allows you to explore the fast-evolving ecosystem, engage with top industry players and innovators, and visit our Identity Showcase to discover cutting-edge solutions.

  • Collaboration & Optimization
  • Event Newsroom