Lyall Cresswell, Founder & CEO, TEG on how integrated payments are unlocking growth for SMEs in the UK’s £170bn transport and logistics sector

Consumer fintech is booming. From instant payments to embedded finance, digital innovation has transformed how individuals manage money, access credit, and transact with businesses. Yet in B2B markets, embedded finance adoption remains stubbornly low. The question is: why?

Instant settlement alone doesn’t solve this problem. But when combined with embedded compliance it transforms how fragmented B2B markets operate. This infrastructure enables large enterprises to scale their supplier bases from dozens to thousands while giving SME carriers immediate access to working capital, all without personal financial risk.

The answer becomes clear when you examine the UK’s £170 billion logistics sector. Employing over 8% of the workforce, it’s a low margin industry ripe for financial innovation, but in reality, highly fragmented with many SME operators. Large operators at the top of the supply chain are simply unable to verify, onboard and manage large networks of suppliers through traditional methods. This creates delays and friction.  I’ve watched this dynamic play out over 25 years building TEG. Smaller operators tell us the same story: ‘I need money now, not next month’. Cash flow isn’t just an inconvenience, it’s existential.

The barrier isn’t payment speed alone. It’s trust at scale. Integrated payment networks, combining instant settlement with embedded compliance and verification, create the infrastructure that enables these fragmented markets to operate differently.

Large enterprises don’t limit themselves to a small pool of known suppliers by choice. They do so because onboarding and compliance costs make broader collaboration prohibitively expensive. Each new supplier relationship requires verification of insurance, licensing, VAT status, and payment setup. This friction doesn’t just slow things down, it fundamentally constrains supply chains.

Recent research we conducted across six leading UK third party logistics providers (3PLs) revealed the scale of this challenge: 83% audit fewer than 10% of their subcontractors annually, and only 33% use eSourcing technology. These aren’t signs of negligence. They’re symptoms of a system where verification and onboarding are simply too resource intensive to scale.

Traditional payment solutions, from early payment programmes to invoice finance, address cash flow symptoms but miss the fundamental barrier. Without infrastructure to verify and onboard new trading partners confidently, enterprises remain trapped working with familiar suppliers even when capacity constraints or cost pressures demand alternatives. Meanwhile, SME carriers aren’t just delayed in payment, they’re excluded from opportunities entirely.

This dynamic turns large enterprises into inadvertent gatekeepers, not by choice, but because they lack the infrastructure to safely open their networks. The result is a continuous loop: constrained supplier choice for buyers, limited market access for SMEs, and a fragmented sector unable to collaborate efficiently. The solution requires rethinking the relationship between payments and compliance entirely. Integrated payment networks, embedding compliance verification directly into payment workflows, solve both problems simultaneously.

Building Trust Infrastructure Through Verified Payment Networks

The breakthrough comes when payment infrastructure and compliance verification integrate seamlessly. At TEG, we’ve built this through SmartPay’s integration with Trustd, our digital identity verification platform, embedding compliance directly into payment workflows.

The model is straightforward: carriers are verified once through real time checks of KYC, AML, VAT status, operating licences, and insurance credentials. Once verified, they can transact across the entire network. This “verify once, transact everywhere” approach removes the need for repeated onboarding across different customers or business units.

The operational impact has been significant: 90% faster invoice processing, 80% fewer supplier queries, with over 1 million invoices paid through the platform in 2025. By year end, the TEG rollout will connect 2,500 customers with 7,500 suppliers, demonstrating adoption at scale across the logistics sector.

But the real transformation lies in shifting from credit based to transaction based finance models. Many carriers have historically relied on credit cards and overdrafts to bridge cash flow gaps, costly stopgaps that eat into already thin margins. Traditional invoice finance excludes many SMEs because lenders must manage risk without transparency, often retaining portions of invoice value and demanding personal guarantees.

SmartPay changes this by leveraging verified transaction data to provide instant, non recourse access to full invoice value minus fees. No retention, no personal guarantees, simply immediate working capital based on actual trading activity. This unlocks early payment facilities for carriers who previously had no alternative to expensive short term credit.

This creates powerful network effects. As more carriers join the verified payment network, enterprises gain confidence to work with a broader supplier base. More suppliers mean better capacity, more competitive pricing, and greater resilience. For SME carriers, verified status opens doors to opportunities previously out of reach.

Verification Infrastructure and Working Capital Access

It’s crucial to understand that verified payment networks operate on two distinct but complementary tracks.

Unlocking working capital addresses the SME challenge. In a sector where margins run as low as 2% and payment cycles stretch to 90 days, liquidity is existential. Without working capital, SMEs can’t hire staff, expand capacity, or invest in growth. They’re forced to choose clients based on payment terms rather than strategic fit.

Instant settlement delivers immediate access to working capital for wages, fuel, and expansion. The UK Small Business Plan identifies late payments as one of the biggest barriers to SME growth—instant settlement directly addresses this constraint, enabling carriers to accept larger contracts and scale their operations.

These two tracks reinforce each other. Enterprises gain access to a larger, verified supplier base. SMEs gain both market access and the working capital to serve those opportunities effectively. The result is a more efficient, collaborative market structure.

The Fragmented Market Opportunity

While logistics provides the proving ground, this model applies to any fragmented B2B sector where compliance complexity limits collaboration. Construction, facilities management, and professional services all face similar dynamics: thin margins, extended payment terms, high onboarding friction, and SME suppliers excluded from opportunities.

The key requirement is neutral, collaborative infrastructure that provides a standardised verification model without competing with participants. In sectors where supplier qualification is straightforward, instant payment alone may suffice. But in regulated industries with complex credentialing requirements, verified payment networks become essential infrastructure.

The value isn’t in handling compliance alone. It’s in creating a trusted, shared layer that all participants can use without concern that the platform itself will compete with them.

The transformation only occurs when you solve both problems simultaneously: enterprises need neutral, trusted verification infrastructure to expand their networks confidently, and SMEs need instant settlement to operate sustainably within those networks. In fragmented markets where no single player can create industry wide standards, this shared infrastructure becomes essential. Address one without the other, and you’ve solved neither.

Trusted Collaboration at Scale

The narrative around embedded B2B finance needs reframing. It’s not about faster payments. It’s about removing the friction that prevents enterprises and suppliers from working together effectively—it’s about enabling trusted collaboration at scale. True transformation happens when payment infrastructure, compliance verification, and transaction transparency operate seamlessly together to unlock cash flow and expand market access for both sides.

Across TEG’s network of over 9,000 logistics businesses, we’ve seen how verified payment networks can reshape fragmented markets. Large enterprises can finally collaborate with the breadth of suppliers their operations demand. SME carriers can access opportunities and capital previously out of reach. The entire sector operates more efficiently.

This is the path to unlocking B2B embedded finance adoption: build infrastructure that solves the whole problem. Verify once, transact everywhere, and unlock cashflow. When enterprises can open their networks confidently and SMEs can operate sustainably within them, you create the conditions for genuine market transformation.

The technology exists. The business case is proven. We’ve demonstrated it works at scale. The question now is which sectors will move first to build the trust infrastructure their markets desperately need.

Learn more at teg.tech

  • Digital Payments
  • Embedded Finance