Scott Parsons, Senior Manager, Transport and Logistics Sector at Menzies, discusses beating the reactivity cycle

The return of reciprocal US trade tariffs in August after months of delays shows how quickly global trade can shift. For companies reliant on trading with the world’s largest importer, this presents a complex reality. While newfound levy stabilities offer a more predictable planning environment, they continue to raise costs and add complexity to already strained global supply chains.

But the real danger isn’t just the tariffs themselves, but how the industry responds. Absorbing costs to stay competitive, pushing them down the chain, or scrambling to renegotiate contracts are all short-term fixes. The deeper challenge lies in the ripple effects that tariffs create: disrupted sourcing patterns, longer lead times, inventory strain and price volatility.

Years of supply chain chocks like Brexit, COVID-19, the Panama Canal drought, and ongoing geopolitical tensions, have kept UK logistics in a constant cycle of firefighting.

This period of permacrisis prevents firms from innovating and increases financial risk. To thrive, the industry must break away from short-term thinking and build future-ready, tech-enabled, and geographically adaptable supply chains. The current window of tariff stability provides an opportunity to act – and to finally break free from the reactive cycle.

Make time for strategy

The first step starts with making time for strategy. For many transport and logistics firms, the biggest obstacle to long-term planning isn’t a lack of awareness, it’s a lack of time. Our research shows that 44% of UK business leaders struggle to focus on strategic priorities, becoming absorbed in day-to-day operational demands. Without deliberate action, immediate concerns inevitably push strategy aside.

The challenge then is not recognising the value of strategy but creating the conditions for it to thrive. This means freeing up leadership capacity, delegating routine tasks, and using external support where possible to ease pressure points.

Independent challenge is also crucial to planning success. Too often, firms rely solely on internal perspectives, creating blind spots that may result in overlooked opportunities and underestimated threats. Engaging external advisers, whether for financial modelling, business restructuring, or investment planning, can provide a vital second opinion and spark the shift that turns strategy into sustained advantage.

Find growth in tariff gaps

Alongside these challenges lies opportunity. The return of tariffs brings cost and complexity, but also a chance for agile firms to gain a competitive edge. Shifts in trade policy, supply chain restructuring, and international rate disparities can present new routes to growth.

Higher levies on Chinese imports, for example, are expected to lead to reduced transatlantic shipping volumes of Chinese-origin goods, indirectly lowering freight demand for UK-based firms tied to US-Chinese trade. In turn, this may accelerate supply chain diversification and boost direct trade with the UK, or alternative Asian markets.

Notably, UK tariffs are more favourable than those of many other major trading partners. As of August 1, the UK harbours a general 10% levy, lower than the EU’s 15% and China’s 30% rate. For steel, the UK rate sits at 25%, much lower than the 50% flat rate imposed on most US trading partners. For automobiles, the UK benefits from a 10% rate on up to 100,000 vehicles exported annually to the US, compared to the EU’s 15% rate without volume caps.

These tariff imbalances offer UK firms a potential market edge. Firms that realign their sourcing strategies can strengthen their position, while freight forwarders and customs brokers may see a rise in demand for advisory services like tariff mitigation and origin planning to help navigate increasingly complex tariff structures.

Flexible warehousing, bonded storage, and multi-modal solutions are also likely to grow as businesses look to reroute goods, with providers like Clipper Logistics already expanding their offering here to meet demand.

Think beyond immediate costs

Strategic discipline matters just as much when deciding where and when to invest in technology. Tools like Automation, AI, and digital fleet management tools can cut costs and boost efficiency, but they require an upfront investment. Competitors that take the leap here gain a competitive advantage, leaving late adopters struggling to keep up.

Too often, investment decisions hinge on immediate affordability, instead of forecasting how costs and revenues will evolve. This short-term view can expose firms to sudden price increases or revenue shortfalls. Instead, firms should regularly stress test their strategies against different scenarios and risks. This helps leaders prepare for scenarios from fuel price swings to changing customer demands or new regulatory changes.

Developing a robust financial model is critical too. Tracking cashflow projections, operational costs and the impact of external market factors can further protect against risk. Building in additional tools like customs and duty optimisation software can help identify cost-saving import or export structures and even leverage free trade zones through route optimisation.

Taken together, these strategies can help position firms to seize opportunities, whether that is through expanding their fleet, adopting new technology, or exploring new markets, rather than shielding against risk.

Lead through change

Tariffs are no longer a temporary disruption – they’re becoming a defining feature of global trade. For UK transport and logistics firms, long-term success depends on moving beyond reactive crisis management and embedding resilience into every part of the supply chain. This starts with making time for deliberate strategic planning, supported by financial modelling, stress testing, and scenario analysis.

Firms that diversify sourcing, invest in automation, and leverage the UK’s relative tariff advantages will be better positioned to adapt and compete. Just as importantly, making space for long-term thinking through leadership focus, structured planning, and external insight will allow companies to turn policy shifts like tariffs into sources of stability and opportunity. The businesses that act now to future-proof their operations won’t just survive the next trade shock they’ll lead through it.

  • Sourcing & Procurement

Moving the supply chain can often be a knee-jerk reaction, but it’s important to think strategically about whether relocating is the best idea

1. Why do you think moving the supply chain tends to be a knee-jerk reaction when tariffs rise or trade tensions flare?

It’s a reaction that comes from a place of urgency. Tariffs go up, or trade tensions escalate, and there’s a natural impulse to act quickly – especially when there’s pressure from leadership or shareholders. On the surface, moving a supply chain seems like a strong, decisive move. But in reality, it’s rarely that simple.

More often than not, relocating is a reaction to symptoms rather than strategy. Companies that take a step back and model the full impact – including the hidden costs – usually find the situation is more nuanced. As I’ve seen firsthand, staying put can often be the smarter call when you factor in the broader operational picture.

2. What’s the best way to assess total landed cost when considering a relocation?

You really need to go beyond tariffs and labor rates. A solid total landed cost analysis should include freight costs, customs duties, inventory holding, quality risks, and the cost of time – how long it’ll take to requalify a new supplier or ramp up a new site.

You also want to include softer but very real risks: supplier reliability, logistics infrastructure, responsiveness, and even talent availability. In my work, we use a scenario-based approach that models different outcomes – best case, most likely, worst case – because it’s rarely a linear comparison. You’re not just swapping one cost center for another; you’re rebuilding an ecosystem.

3. What’s the potential cost of relocating too quickly? Is there anything companies tend to overlook?

Yes – and quite a few things, actually. A big one is requalification, especially in regulated sectors. That process can take months and delay your go-to-market timeline significantly. Another is supplier know-how. Longtime partners often bring embedded knowledge – whether that’s tooling nuances, production techniques, or troubleshooting expertise – that’s hard to replicate elsewhere.

Companies also tend to overlook the operational strain. Transitioning a supply chain can drain resources internally – procurement, quality, engineering – and if you’re already stretched, that can be a real problem. Rushing into a move without a proper risk buffer can end up being far more expensive than the tariff you were trying to avoid in the first place.

4. How should companies weigh short-term political or economic incentives against long-term resilience?

It’s a balance. Short-term gains – like avoiding a specific tariff – can be compelling. But the question we often pose to clients is: Will this decision still hold up two or three years from now? Because trade policies change, political winds shift, and if your new setup is fragile, you’re simply moving from one kind of exposure to another.

Resilience is about building supply chains that can absorb shocks. That might mean sticking with a higher-cost geography because of consistency, or diversifying – not relocating – to mitigate risk. If you can model both short-term and long-term impact, and stay aligned to your strategic goals, that’s where smart decisions emerge.

5. What should companies look at when evaluating whether a country’s infrastructure or labor pool can support their supply chain needs?

There are a few core questions to ask: Can the region support the technical complexity of your product? Is the infrastructure – ports, roads, utilities – reliable? Is the labor market deep enough, and are the right skills available? And what’s the regulatory environment like – predictable, or prone to sudden shifts?

We always advise talking to companies already operating in the region. That real-world feedback – on logistics bottlenecks, compliance challenges, or workforce availability – can often highlight issues that aren’t immediately visible from data alone.

6. In your experience, what are the signs it’s time to seriously consider relocating sourcing or manufacturing?

When the risks become structural – not just a one-off disruption or a temporary cost spike. If your supplier can’t meet compliance or ESG standards, if you’re consistently seeing quality or delivery issues, or if the geopolitical environment starts affecting your ability to operate with confidence – that’s when a relocation conversation becomes necessary.

It’s also important to remember that “relocating” doesn’t always mean a full exit. Sometimes it means adding a secondary source, or shifting one tier of the supply chain, while keeping core capabilities in place.

7. How long should companies expect a country-to-country shift to take, realistically?

If we’re talking about a full shift – from decision to full production ramp-up – it’s usually 12 to 36 months. That depends on the industry, of course. A low-complexity product in a lightly regulated sector can move faster. But high-spec manufacturing? With quality controls, tooling transfer, compliance certification? That takes time – and trying to compress that timeline often leads to serious issues down the line.

8. What technologies or tools are helping companies make better sourcing location decisions now than in the past?

We’re seeing a lot of progress here. Companies are using AI and predictive analytics to model risk exposure and simulate cost scenarios. Digital twins are gaining traction – they let you map your supply chain virtually and test what would happen under different disruptions. Supplier risk platforms are also far more sophisticated, incorporating ESG data, political risk scores, and even weather patterns.

Five years ago, this kind of real-time scenario planning wasn’t widely available. Now it’s increasingly essential.

9. Given current conditions—tariffs, geopolitical risk, ESG pressure—how much more complex do you expect supply chains to become by 2030?

Significantly more complex. We’re already seeing how global trade isn’t just about economics anymore – it’s about national security, sustainability, and data sovereignty. And that’s driving more regulation, more reporting requirements, and more pressure to be agile. Add in climate volatility and changing consumer expectations, and you’re looking at a supply chain environment that’s constantly in motion.

The companies that thrive will be the ones that build optionality into their supply chains – and invest in visibility, partnerships, and technology to stay ahead of the curve.

10. Anything else to add?

Yes – just that sometimes, the smartest move is to stay where you are and optimise. It may not feel as bold as a relocation, but doubling down on what’s working – while building in resilience and flexibility – can be just as strategic. It’s not about reacting to headlines. It’s about making decisions that hold up in the long run.

  • Sourcing & Procurement

Industry collaboration for freight decarbonisation pilot proves sustainability and profitability can go hand-in-hand as empty miles drop.

An innovative freight decarbonisation initiative in South West England has achieved a significant milestone, with 65 loads successfully matched, generating over £68,000 in revenue for local hauliers and preventing 7,915 kg of CO2 emissions through reduced empty running, according to new data from TEG.

The collaborative project, led by Peninsula Transport and  Western Gateway STBs with TEG’s Haulage Exchange platform, has demonstrated measurable environmental and economic benefits since its expansion. The initiative now includes 11 participating haulage companies across the region, with loads posted by companies for subcontracting reaching 1,906.

Key achievements from the updated pilot programme include:

Environmental impact: 7,915 kg of CO2 emissions prevented through 9,195 miles of optimised return journeys

Economic benefit: Total revenue of over £68,000 generated for participating local hauliers

Operational efficiency: 65 loads successfully allocated to vehicles that would otherwise have travelled empty

Regional coverage: Load matching across multiple regions, with the highest activity from Greater London (10 loads), South East (15 loads), and South West (23 loads)

The data reveals strong engagement from participating companies, with businesses joining throughout 2024 and demonstrating sustained activity. Bristol-based operators feature prominently amongst the most active participants, highlighting the project’s success in building a regional network of collaborative hauliers.

The most active freight lanes include routes from the East Midlands to Exeter (129 loads), West Midlands to Exeter (128 loads), and North East to Truro (115 loads), demonstrating how the platform is successfully connecting return journey opportunities across major UK freight corridors.

Lyall Cresswell, founder & CEO of TEG, said: “These results demonstrate the real-world impact that smart logistics technology can have on both environmental and business outcomes. By giving local hauliers access to our platform, we’re not just reducing empty miles – we’re creating tangible economic value while supporting the region’s sustainability goals. The fact that we’ve generated over £68,000 for local businesses whilst preventing nearly 8 tonnes of CO2 emissions shows how collaboration and technology can drive meaningful change.”

Cllr John Stephens, Peninsula Transport, said: “The pilot project with TEG is an example of the South West Freight Strategy  in action. By cutting carbon, boosting the regional economy, and making better use of our existing freight capacity we’re pleased to be supporting cleaner, more efficient and better connected transport across the region.”

Cllr Chris Willmore, Western Gateway STB, said: “We are pleased to support the important initiative as part of our work to decarbonise freight with STB funding and guidance. Freight is so important to our economy, but is often overlooked. This pilot reduces the number of miles HGVs travel empty, which without the initiative often contribute to climate change and cost businesses money. By working collaboratively with our neighbouring STB, Peninsula Transport, we can maximise our impact on the freight industry and see our South West Freight Strategy come to life”.

The project addresses the critical industry challenge of empty running, which accounts for approximately 30% of all haulage vehicle miles according to Department for Transport data. By providing participating hauliers with access to load-matching technology through Haulage Exchange, the initiative enables businesses to find profitable return loads, improving vehicle utilisation whilst reducing environmental impact.

Vehicle types participating in the programme range from 7.5-tonne trucks to 13.6-metre articulated lorries, with 7.5-tonne vehicles showing particularly strong engagement across multiple regions. 

  • Sourcing & Procurement

Koray Köse, Founder and Chief Analyst for Kose Advisory and Senior Fellow at GlobSEC’s GeoTech Research Center, discusses how to navigate a complex, chaotic world amid a disruptive and tumultuous geopolitical landscape

35 years ago, the end of the Cold War in 1989 unleashed a wave of globalisation that fuelled unprecedented economic growth through trade, innovation, and economic imbalances. The US led this era, orchestrating a global order where Western economies pivoted to services and innovation, outsourcing manufacturing to Asia and the Global South. 

Today, that order is unravelling. As we transition from the fifth Kondratiev Cycle’s digital revolution to the sixth cycle—powered by AI, quantum computing, space, and biotech—we face a profound recalibration of global power. At Kose Advisory, we call this the “Multipolar Resilience Recalibration Framework,” a strategic lens for navigating a world where new power blocs—China, Russia, BRICS, the Turkic belt, and a newly assertive European Union—challenge US dominance in trade, technology, and ideology.  

This is not a mere transition; it’s a seismic reset. Governments struggle to regulate AI’s transformative potential, corporations grapple with fragmented supply chains, and nations slide into proxy and direct conflicts. Supranational institutions like the WTO and UN are losing relevance, undermined by bureaucracy and shifting priorities. In this multipolar chaos, data-driven insights—drawn from proprietary supply chain analytics and geopolitical foresight—reveal opportunities for those bold enough to act. 

As we navigate this fractured landscape, one truth emerges: in chaos, we must create.

A changing world order: Power blocs and technological divergence

The emergence of assertive leaders—Donald Trump, Xi Jinping, Vladimir Putin, Recep Tayyip Erdoğan—reflects a deeper struggle: no major power, especially one with a divergent ideology, willingly cedes control over global trade or technology. China’s rise is stark. It controls 69% of global rare earth production and refining (US: 1%, Europe: 15%, USGS 2024) and leads in robotics, with 470 robots per 10,000 workers compared to the US’s 295 and Europe’s 219 (Germany: 429, IFR 2024). South Korea, with 1,012 robots per 10,000 employees, sets the global benchmark. 

Meanwhile, China’s AI advancements—evident in Huawei’s Ascend chips and Baidu’s Ernie models—threaten US technological primacy, forcing a strategic recalibration.  The US-China trade war exemplifies this shift. By April 21, 2025, US tariffs on Chinese imports hit 145%, with China retaliating at 125%. A fragile 90-day truce, effective May 14, 2025, reduced US tariffs to 30% and Chinese tariffs to 10%, with average rates at 51.1% (US on China) and 32.6% (China on US, PIIE 2025). Yet, legal challenges, including a May 28, 2025, US Court of International Trade ruling against tariff authority, signal ongoing volatility. China’s response—curtailing rare earth exports and imposing visa restrictions on US students—underscores the stakes. 

As Frédéric Bastiat warned, “When goods stop crossing borders, soldiers will.” 

Economic warfare, though less visible, is warfare.  

The same principle applies at the corporate level: navigating both macro and micro shifts requires sharp insight and unbiased, sophisticated analytics utilising AI and advanced scenario planning and supply chain risk management technology (think of leading solutions like Exiger, apexanalytix, and few more). Kose Advisory’s Multipolar Resilience Recalibration Framework advises leaders to anticipate these shifts. 

In a deeply interconnected world, even minor miscalculations can escalate into major disruptions—making strategic, informed decision-making not merely advantageous, but essential for resilience and relevance. 

I believe the current US administration sees this moment as a last exit ramp. Miss that, and the US might lose its ability to shape its future. Ever since the World Wars, the US has dominated global trade rules, in part because European economies haven’t been strong enough to play that role. But now, China’s not just catching up—they’re launching AI breakthroughs, chip advancements and trigger market disruptions that challenge US dominance.

Consequently, these tariffs are more than short-term wins. They’re intended to reset the entire global framework—how we trade, how we build supply chains and how we think about technology, labor and social fabrics.

A blunt approach: Strategic adaptation in a tariff-driven world

If Biden’s Uyghur Forced Labor Prevention Act (UFLPA) was surgical by targeting China’s textiles, aluminum, and solar panel sectors with principled precision, Trump’s tariff strategy is a shock and awe therapy: it’s blunt, radical and it assumes collateral damage.

Supply chain leaders, in particular, must prepare for significant upheaval. First, that means moving past the shock. Too many companies are still waiting to “see where the chips fall.” That’s dangerous. Approaches like friendshoring must move quickly: Everyone wants to go to the “safe” zones, but if you wait too long, you’re at the back of the line. Mexico and Canada look like relative winners in this situation for anyone trading with the US. Trump knows Mexico is critical for manufacturing, and Mexico isn’t trying to dominate AI or control strategic assets like the Panama Canal.

Companies need to recalibrate quickly, even if it appears impossible. If your entire model is based on sourcing from China and selling in the US, you shouldn’t wait for tariffs to become permanent disruptors before adjusting. Yes, you’ll take short-term losses—but if you wait, you might not be able to find the capacity elsewhere, or you might not be able to afford the transition when capital becomes more expensive. Assume transformation pain and losses while you still can.

Right now, there’s still financing available, and interest rates—while high(er) than in the previous decade—are manageable. But that window may close quickly. Market manipulations can spike US bond yields overnight—done so by China which, in 2024, held an average of $772.5 billion in Treasury bonds, and is the second-largest foreign US debt holder, just behind Japan. If the Fed sees inflation and low unemployment, they won’t lower rates—no matter what Trump wants. That makes financing tougher.

Supply chain leaders must not panic, but they do need to act decisively. Assertive, educated and risk managing leaders will be positioned best. Identify the core driver of your business—whether it’s people, processes or technology—and rebuild around that in a region that offers stability for the next five or so years. Assume temporary losses, but protect yourself from catastrophic ones. Once this recalibration settles, we’ll enter a normalisation period. We will eventually enter the summer of the Kondratiev Cycle — a period of economic maturity and peak growth, where the core technologies of the cycle reach widespread adoption, driving productivity and profitability. AI and quantum computing are expected to drive growth through the 2030s, based on current technological trends.

But eventually, autumn will follow—a season of readjustment, where growth slows, financial cracks appear, and confidence begins to wane, possibly prompting renewed cooperation with former rivals to extend stability. By that point, you want to be in a strong position.

A new business triangle: Geopolitics, economics, technology

The traditional “people, process, technology” triangle no longer suffices. Success in a multipolar world demands a second triangle—geopolitics, economics, technology—with technology as the linchpin driving the sixth Kondratiev Cycle (AI, quantum computing, 2030s growth). Kose Advisory’s Multipolar Resilience Recalibration Framework integrates these triangles, enabling clients to balance operational excellence with strategic foresight. 

Value chains succeed when they lead in both triangles—balancing operational excellence with strategic foresight—and keep their eyes on the day after tomorrow.

It’s no longer enough to optimise for efficiency alone. You need to understand which geopolitical blocs you’re operating in. There’s the US-anchored bloc, the emancipating North Atlantic/European bloc including the UK, the Eurasian axis led by Russia, the China-led bloc, the Turkic belt, and the BRICS nations, just to name a few of the most powerful and are diverging.

If you aim to operate across multiple blocs, your supply chain must be architected to handle that complexity and not all blocs are compatible. Some are fundamentally at odds.

Companies need to identify those blocs and build supply chains that align accordingly. And it’s no longer purely about geography—it’s also about technological and ideological compatibility. There’s a growing phenomenon known as the ‘balkanisation of technology.’ Think of it like electrical adapters in different countries… even though coding standards might be similar globally, the rules around how and where you run your tech are diverging. For instance, China strongly discourages state-run companies from running on US cloud infrastructure. They have to use a Chinese cloud provider, like Alibaba. So if you want to do business in China, you’re not just dealing with different regulations—you’re potentially rebuilding your entire tech stack. Another recent example, such as US restrictions on AI chip exports to China (reported in May 2025) or China’s retaliatory visa restrictions for US students, illustrate ongoing decoupling.

Economically, different blocs are entering divergent growth and recession cycles. If you’re operating across multiple regions, your supply chain must be elastic, adaptive, and agile enough to respond to each environment’s unique dynamics. In some cases, this may require decoupling your business operations entirely. A global tech firm, for instance, may find it necessary to develop parallel manufacturing, compliance, and data infrastructures—one for Western markets and another for China—just to maintain market access. In an increasingly fractured landscape, some countries may even say: “If you’re operating in one bloc, you’re not welcome in ours.” Tech transfer restrictions and IP risks are no longer hypothetical—they’re strategic realities. As a result, companies are being forced to choose sides and rearchitect their business models accordingly. Risk management must become your core competency. 

The end of an era: Seizing opportunity in chaos

Globalisation, as we knew it, is over. The mantra of “people, process, technology” has given way to raw, lean effectiveness: what you produce, where you produce it, and how you secure it, with efficiency as a critical but secondary factor.

Kose Advisory’s Multipolar Resilience Recalibration Framework equips leaders to thrive in this chaos by prioritizing agility and foresight.  Capital is critical. If you have access to it now, use it to make the necessary structural changes. In a recession, forecasting revenue becomes increasingly difficult, and the risk of failure escalates significantly – so will financing your business and investments into the day after tomorrow. 

In the end, you’ve got two choices: You may die trying, or certainly die not trying. As the Turkish saying goes, “Cesurlar bir kez ölür, korkaklar her gün ölür”—the brave die once, but cowards die every day. 

The future favours those bold enough to shape it.

By Koray Kose, Founder and Chief Analyst for Kose Advisory and Senior Fellow at GlobSEC’s GeoTech Research Center.

  • Sourcing & Procurement

Dave Howorth, Executive Director at global supply chain and logistics consultancy, SCALA, discusses the ways in which food scarcity can be adjusted to.

Empty supermarket shelves are becoming increasingly common in the UK; they act as an unsettling reminder of just how fragile our food supply has become. From climate-driven crop failures abroad to shifting political alliances and trade tariffs, the systems we rely on to stock our fridges are under increasing pressure. Once optimised for speed and cost-efficiency, today’s global food supply chains are straining under the weight of unpredictable and often overlapping crises.

The UK is heavily reliant on food imports, which renders it particularly vulnerable. Disruptions abroad can lead to ripple effects on domestic prices, availability, and consumer confidence. It’s imperative for retailers, food manufacturers, and logistics providers to reassess sourcing, transportation, and forecasting strategies to ensure food security for the long-term.

Climate and trade disruptions

Recent research underscores the vulnerability of specific crops. For example, a report by Christian Aid warns that climate change poses a severe threat to bananas, the world’s most consumed fruit and a dietary staple for over 400 million people. Alarmingly, by 2080, nearly two-thirds of banana-growing areas in Latin America and the Caribbean may become unsuitable. This is due to rising temperatures, extreme weather, and climate-induced pests. And this is not the first crop which is vanishing from UK shelves; recent reports highlight that oranges, grapes, and even tinned sardines have all been in short supply, demonstrating the very real threat of food scarcity.

Simultaneously, Trump’s tariffs could exacerbate the UK’s challenges when it comes to accessing affordable imports. Whilst the recent US-UK trade agreement has introduced certain concessions, significant challenges persist. Crucially, tariffs can lead to higher prices for imported goods, affecting both producers and their consumers in turn. Combined, these factors contribute to a volatile food system which could struggle to deliver consistent, affordable supply.

Building resilience: strategic imperatives

The good news is that a strategic, long-term approach to sourcing can help cultivate food security. The following approaches can make all the difference when it comes to building this resilience.

1. Data-driven forecasting

Advanced analytics and scenario planning are critical tools in navigating changing circumstances. AI-powered forecasting models can assess historical sales trends, climate patterns, political risk indicators, and market signals, enabling supply chain leaders to anticipate potential shortages and make informed sourcing and stocking decisions. However, accurate forecasting depends on quality data, necessitating transparency and collaboration across the entire supply chain to ensure everyone is working from the same point of ‘truth’.

2. Diversified sourcing

Relying on a single region or supplier for essential goods is a recipe for future disruption. Developing multi-sourcing strategies that include a mix of global, regional, and local providers can enhance resilience – ensuring that if one supplier can’t provide, a contingency is already in place to meet demand. While this approach introduces a level of complexity, it enables agility in responding to disruptions – whether by shifting to alternate trade partners or tapping into contingency inventories.

3. Collaborative resilience

The pandemic only underlined the necessity of supply chain collaboration and agility. Joint planning between manufacturers, retailers, and logistics providers can enable smarter demand sensing, shared transport solutions, and strategic stockholding that protect availability and the flow of product during turbulent times. Initiatives like shared visibility platforms and collaborative planning forums facilitate a shift from reactive to proactive resilience-building.

4. Nearshoring considerations

Interest in nearshoring or reshoring food production is growing as businesses seek to reduce reliance on vulnerable global trade routes. While challenges such as higher labour and land costs exist, nearshoring can offer greater control, shorter lead times, and reduced exposure to geopolitical risk. However, its feasibility depends on product type, resource availability, and long-term infrastructure investment. As such, nearshoring needs to considered as one component of a broader resilience strategy that is unique to each business.

Strengthening the foundations of food supply

To navigate the road ahead, businesses should shift from an efficiency-first mindset to one that equally prioritises endurance and adaptability. This entails investing in forecasting tools, diversifying sourcing strategies, embracing collaboration, and considering structural changes like nearshoring. Food scarcity is not inevitable – but avoiding it requires rethinking the supply chain.

  • Sourcing & Procurement

Eddy Massaad, Founder of Swiss Butter, talks us through the systematic approach his business takes to structuring its supply chain to support its multi-country expansion, from Beirut to London.

When people ask how Swiss Butter scaled across five countries, and is now heading into three more, the answer is not flashy branding or viral marketing. It’s operations. It’s supply chain. And it’s system design.

From day one, we knew that if we wanted to offer the exact same product in Beirut, Dubai, Riyadh, Madrid, and London, right down to the texture of the sauce and the crisp of the fries, then the backend had to be treated like a core product, not a support function. 

We don’t outsource the hard parts. We build them.

Structure Beats Speed

Most restaurant groups expand and then try to retrofit operations to keep up. We flipped that. We designed our supply chain to scale before we even opened. That meant identifying strategic suppliers, designing the supply chain infrastructure, and investing in multi-market logistics flows to integrate sourcing, storage, and logistics systems across countries. 

Execution occurs when the volumes are met. Preparation for new markets is done thoroughly in advance rather than adapting on entry. 

Every country we enter starts with deep R&D: how to match product integrity under local regulations, how to mitigate delays at customs, how to reroute in case of geopolitical disruption or port backlog. That’s why we never had to scramble, we engineered resilience from the start.

Control Is Our Competitive Edge

We made a clear decision : no franchising. Not because we’re against scale, but because we’re for control. When you franchise, you outsource your problems. When you stay company-owned, you can move with agility, make decisions without red tape, and most importantly, protect the guest experience.

Our proprietary sauce is manufactured under strict controls. Our Beef and fries come from centralised sourcing channels. Even our furniture, fixtures, and equipment are part of the same supply philosophy, designed, produced, and distributed through us. Every touchpoint is intentional. That’s what allows us to deliver the same simplicity and soul, one store at a time.

Supplier Partnership > Price Negotiation

At Swiss Butter, we do not chase the lowest bidder. We build long term relationships. We work with suppliers who grow with us. That applies to everything from sauce and beef to fries and kitchen gear.

First, we secure volume. Then, we lock in pricing. And we coordinate shipments across markets to reduce risk and guarantee availability. This is how we protect our stock when others are stuck. At scale, we are no longer just a customer. We are a partner they prioritise.

Vertical Integration Is the Future

We do not wait for the market to solve our problems. We solve them ourselves. That means owning as much of the process as possible. From sourcing to shipping to what arrives on the plate, we stay involved.

Supply chain is not just a cost. It is a profit lever, a quality gatekeeper and a long term asset. We treat it like the foundation, not the overhead.

Consistency Is a Promise, and a System

The emotional experience of Swiss Butter, its warmth, tone, music, and flow, is only possible because the operational backbone never breaks. You can’t deliver emotional consistency without operational precision.

That’s why we’ve institutionalised training through our Swiss Butter Academy, aligned every process across borders, and built a rhythm of operations reviews, dashboards, and feedback loops. Every system, every country, every shift, same heartbeat.

The Invisible Work Is the Most Valuable

Restaurants get attention for what’s on the plate. But behind every consistent plate is a thousand invisible decisions: where it’s sourced, how it’s stored, how it’s shipped, how it’s forecasted, quality-checked, and corrected.

Most brands invest in front-of-house experience. We invest just as much, if not more, in what no one sees.

At Swiss Butter, we’re not chasing perfection. We’re building for longevity. And that means putting supply chain at the centre of strategy, not as an afterthought, but as the foundation.

Because in our world, consistency isn’t a goal, it’s a system.

  • Collaboration & Optimization
  • Sourcing & Procurement

Data by Planet Tracker has traced 2,153 fishing vessels to the world’s largest tuna harvesting companies, exposing a shocking lack of supply chain transparency.

A new report by Planet Tracker has highlighted a lack of transparency in the supply chains of some of the world’s largest tuna harvesting companies. The report highlighted several companies – including Albacora, Maruha Nichiro, Dongwon, Bolton Group and Sajo – finding that an estimated 56% of the 30 largest tuna companies’ catch is untraceable. Many ships “spend more time fishing with their tracking systems turned off than on,” according to the report. 

Murky waters in the tuna supply chain 

Planet Tracker, which used Global Fishing Watch data to create a database of 736,000 “likely tuna” fishing events for the year 2022, to analyse 2,153 vessels catching tuna, claims to have revealed “for the first time the actual catch” of the world’s 30 largest tuna harvesters despite their highly opaque disclosures.

The study, Tuna Turner: Investors Must Turn Up Transparency in the Tuna Industry, interrogates the Global Fishing Watch data to reconstruct catch volumes by species and region for all 2,153 industrial vessels fishing tuna globally. The research attributes these details for the first time to companies and the countries they are headquartered, aiming to fill in the gaps in company disclosure.

The report focuses on the 30 largest harvesters of tuna globally – the ‘Tuna 30*’ – accounting for 46% of global tuna catch. Only four out of 30 firms report any tuna catch volumes, with even lower transparency on species caught, location, catch methods and certification levels: just one of the 30 companies – Bolton Group – discloses this data.

Fish caught in a spinning seine fishing net on a French tuna seiner in the Seychelles Economic Zone and in international waters

Willful opacity in fishing fleets 

Without knowing what, where, how much and how companies fish, investors cannot know which of them are most exposed to sustainability risks. Whilst most tuna stocks are not overfished, tuna biomass has declined by 40% to 80%. And, major ecological damage persists in numerous tuna fisheries.

The Tuna 30 overall extract 12% of their catch from stocks that are not at healthy levels of abundance or that are experiencing or might experience overfishing. Planet Tracker estimates that over 40% of the harvest from SAPMER, China National Agricultural Development Group and Maruha Nichiro comes from such stocks.

Several tuna species currently face extinction. The research finds that Albacora, Maruha Nichiro, Dongwon, Bolton Group and Sajo are likely harvesters of these threatened species.

Planet Tracker also found that over half (56%) of the big 30’s catch is “dark”. This means it could not be tied to a specific fishing company or vessel due to missing ownership information or satellite data. Worse, companies may be spending more time fishing with their Automatic Identification System (AIS) switched off than on.

A better way 

It’s likely that the majority of harvesters undertake opaque (or disingenuous) fishing practices with a desire to secure revenues and protect profits. However, Planet Tracker’s report also suggests that better data on ownership information and eliminating AIS gaps could improve profits and valuations in the industry by an average of 0.6% and 1% respectively within five years.

Francois Mosnier, Head of Nature at Planet Tracker, said: “Better transparency, in the form of corporate disclosure on catch and AIS usage, is crucial to help investors understand the exact risks their portfolios are exposed to. We cannot distinguish good behaviour from bad behaviour without first knowing what is actually being caught, where and how on a company-by-company basis.”

Click here to read the full report. 

  • Sourcing & Procurement
  • Sustainability

Sebastian Dori, Chief Purchasing Officer, PHINIA, looks at the evolving tariff landscape and how supply chains can be strengthened to weather the storm.

Amid ongoing global shifts, trade disputes, and economic instability, building resilient supply chains remains an essential part of the automotive industry. Emerging tariffs now act both as hurdles and prompts, pushing companies to reevaluate their sourcing strategies, cultivate stronger supplier relationships, and boost procurement adaptability. The World Trade Organisation forecasts a 3% rise in global trade growth by 2025 driven by easing inflationary pressures. Despite this, trade uncertainty remains constant and conditions unpredictable, meaning this landscape could change rapidly.

Success in the automotive industry will hinge on the ability to anticipate and respond to trade disruptions with speed and precision. Manufacturers and suppliers that prioritise agility, diversify their sourcing, and invest in strategic, long-term supplier relationships will have a much easier time managing volatility. By embedding flexibility into procurement strategies, these companies can enhance resilience, safeguard continuity, and maintain a competitive edge in an increasingly unpredictable global market.

A typical motor vehicle can contain between 15,000 and 25,000 component parts that often cross multiple global borders before final assembly. With even small changes in trade agreements, there can be ripple effects across the entire production process. The industry is at a heightened risk of increased costs, delays, regulatory hurdles, and production bottlenecks. These issues can no longer be treated as temporary changes but must be addressed through proactive risk management and strategic planning.

Modernising procurement practices

Procurement in the automotive industry has been driven by price competitiveness historically. Changes in global trade are disrupting traditional sourcing models. As this happens, companies are finding a narrow focus on cost reduction can leave them vulnerable to sudden market shifts. Businesses are realising that a more sustainable approach prioritises supplier reliability, transparency, and shared business objectives.

Focusing solely on short-term cost savings in supplier selection, without considering broader factors such as reliability, transparency, and strategic alignment, can expose businesses to unnecessary risk. Cost competitiveness is still important consideration. However, organisations must balance it with a supplier’s ability to support long-term operational continuity and shared business goals. 

Establishing deeper collaboration with key suppliers helps to ensure a steady flow of high-quality components while safeguarding against unexpected disruptions. A 2023 survey by Deloitte found that 79% of manufacturing executives believe supplier collaboration is critical to supply chain resilience. Nevertheless, only 43% have structured programs in place. A strong supplier relationship won’t happen overnight. They need to be an evolving relationship built on mutual investment and a shared vision for growth.

Using supplier engagement programs

One of the most effective ways to manage tariff-related risks is through structured supplier engagement programs. Tiered supplier relationships — where businesses prioritise partners that demonstrate operational agility, proactive risk management, and long-term investment in innovation — offer a natural buffer against trade uncertainty. Companies that formalise supplier relationships will gain a significant advantage in managing trade-related disruptions.

Supplier engagement programs create incentives for suppliers to maintain high performance and invest in shared business objectives, from technological innovations to sustainability initiatives. In return, suppliers benefit from greater transparency, access to executive support, and long-term business continuity. This reciprocal approach not only strengthens the supply chain but also ensures that companies can pivot more quickly when faced with external disruptions. Manufacturers can future proof their procurement strategies while fostering stronger, more aligned supplier relationships by integrating a framework that rewards innovation, agility, and reliability.

Adapting through strategy: the evolving role of strategic sourcing

Tariffs present the chance for the automotive industry to reassess its sourcing strategies and uncover efficiencies that may have previously gone unnoticed. 

Some organisations are leveraging trade policy shifts to diversify their supplier base. This allows them to reduce dependence on single-source suppliers and explore alternative markets that offer competitive advantages. Nearshoring and regional manufacturing have gained traction as viable solutions, reducing logistics complexities and minimising exposure to volatile trade policies. Investing in regional suppliers not only mitigates risks associated with tariffs but also encourages economic growth in key markets.

At the same time, the shift towards reshoring manufacturing and reducing reliance on imports has the potential to reshape global supply chain dynamics. This trend creates opportunities for local industry. However, it can also lead to constrained global sourcing options, capacity bottlenecks, and intensified competition for domestic supply

Companies must weigh the benefits of proximity and control against rising input costs and potential limitations in supplier availability. Balancing these pressures with strategic diversification remains critical to building long-term supply chain resilience in a more fragmented trade landscape.

Closer supplier collaboration can drive joint innovation efforts, particularly in areas such as value engineering, alternative materials, and localised production. By working together to optimise component designs and streamline manufacturing processes, suppliers and original equipment manufacturers (OEMs) can uncover cost savings that help offset tariff-related expenses. 

This collaboration encourages suppliers to propose new materials or manufacturing techniques that enhance efficiency and sustainability. Auto companies that take a forward-thinking approach to supplier partnerships will be better positioned to capitalise on these opportunities. Not only that, but they will also be able to better mitigate the risks associated with shifting trade policies. The auto companies that continue to operate with rigid, transactional relationships will struggle to adapt when new challenges arise.

Sustainability and supply chain resilience: clash or complement?

A significant part of the conversation around supply chain resilience must also include sustainability and ESG considerations. Per a recent report from BCG and CDP, Scope 3 supply chain emissions were, on average, 26 times greater than their emissions from direct operations. Despite this, organisations continue to overlook Scope 3 emissions. Only 15% of corporates have set a supply chain emissions target according to the report.

As regulatory scrutiny on environmental, social, and governance factors increases, supplier selection should consider long-term sustainability commitments. Companies that align procurement strategies with sustainability goals can mitigate financial and regulatory risks. Not only that but they can also position themselves favorably in an industry where environmental impact is under growing scrutiny.

Suppliers with a high share of renewable energy in their mix seemingly managed to get through the European energy crisis in 2022/2023 much better than those relying on gas and oil. Hence embedding sustainability into the supplier relationship framework ensures that resilience is truly built into the supply chain.

The future of automotive supply chains

Disruption is not a new concept in the automotive industry. However, today’s industrial landscape, posed with emerging challenges, offers an opportunity to rethink procurement strategies, and strengthen supply networks. 

By staying agile and fostering long-term, strategic supplier relationships, companies can position themselves to navigate future trade uncertainties with greater confidence. The key to long-term success lies in transforming unpredictability into strategic advantage. 

With a focus on collaboration, innovation, and adaptability, the industry can build supply chains that are not only resilient but also prepared to support sustainable growth in the years ahead.

  • Risk & Resilience
  • Sourcing & Procurement

Stephen Williams, director and co-founder of Fidelity Fulfilment, conducts his analysis on the state of UK-EU fulfilment networks in the post-Brexit era.

When Brexit came into force, few supply chain professionals could have anticipated the full complexity it would introduce across logistics, customs, and trade compliance. The once seamless movement of goods between the UK and EU was suddenly undermined by layers of regulation, new customs requirements, and uncertainty. In the years since, fulfilment providers, brands, and technology platforms have had to rewire how cross-border trade works.

While the dust has largely settled, the logistics landscape today is very different from the one businesses operated in pre-2020, and it’s still evolving.

From firefighting to forward planning

In the early post-Brexit period, no one – not carriers, customs, nor fulfilment providers – had all the answers. Regulatory frameworks emerged in real time, holding up entire shipments due to a single missing data point or misclassified product code. The absence of a unified source of expertise meant that costly mistakes were common, and businesses had little choice but to learn through trial and error.

Thankfully, that reactive phase is now behind us. What emerged in its placef is a more resilient, tech led fulfilment ecosystem. The brands and logistics providers that weathered the post-Brexit storm are now operating with deeper in-house customs knowledge, better integration with digital platforms, and a clearer understanding of how to deliver consistent cross-border customer experiences.

Dual-entity warehousing as the new normal

One of the most significant structural changes has been the rise of dual-entity warehousing – where brands maintain inventory in both the UK and EU to minimise customs friction and delivery delays. This was inevitable for many, but Brexit made it a priority.

The Netherlands, in particular, has emerged as a hub for EU-side fulfilment, offering proximity to major ports and infrastructure, along with favourable tax and customs frameworks. For many 3PLs, acquiring existing fulfilment operations or warehousing space in the region has proven to be a fast track for expansion, but with that comes the need for cultural alignment, process integration, and – crucially – ownership of operations. Brands increasingly value direct control over their fulfilment touchpoints, rather than relying on third-party partner networks that can introduce communication gaps and dilute service quality.

Technology and customs automation no longer optional

Perhaps the most transformative development has been the rise of customs automation and API-driven compliance. Today, most major carriers have stabilised their DTC customs processes, and automated platforms are handling tasks that once required manual intervention. The shipping label now acts as a digital passport, embedding all required data – from product descriptions and values to origin details – directly into the logistics flow.

However, the picture is more complex for B2B shipments, where full-container loads and bulk freight still face significant scrutiny. One incorrect HS code or misdeclared value can delay or derail an entire shipment. As a result, many fulfilment providers have taken customs clearance in-house, supported by platforms that provide real-time validation and compliance checks.

Rebalancing demand across borders

There has also been a notable shift in client strategy. In the immediate wake of Brexit, many EU-based brands deprioritised the UK, choosing instead to focus on domestic or pan-EU growth. That’s now changing. Over the past 12 months, there’s been a renewed appetite for UK expansion – a recognition that revenue left on the table during the adjustment period is now worth pursuing again.

That said, the complexity of cross-border trade has forced hard choices. Some brands, particularly those with low basket value or lean technical capabilities, have exited certain markets altogether. The cost-to-serve has simply become too high for some use cases, especially where duties, delays, and customer dissatisfaction risk eroding already thin margins.

The policy reset and the road ahead

Recent political progress – particularly the SPS (Sanitary and Phytosanitary) agreement –  could bring meaningful change. For sectors like food and agriculture, where spoilage at ports due to delayed certification has been a major issue, the new rules offer hope for reduced waste and smoother transit. While the benefits for DTC/B2C may be minimal (since that part of the supply chain has adapted well), larger B2B shipments should see improved reliability and shorter lead times. But the real gains will be in efficiency and predictability for larger freight movements.

Looking further ahead, AI will likely be the next major catalyst for transformation including everything from intelligent routing to regulatory compliance automation. Combined with a natural market consolidation (a correction after the COVID-fuelled boom in logistics start-ups), we expect fulfilment companies that prioritise innovation, automation, and client value to emerge stronger.

This is already happening. The UK fulfilment services market will likely more than double by 2030, growing from $7.54 billion in 2024 to $17.3 billion. EU markets will follow a similar upward trajectory. It’s a signal that this is not just a phase – ecommerce fulfilment is becoming more central to global trade strategy.

Fulfilment is no longer just a backend function; it’s a growth enabler. The UK-EU corridor may have been disrupted, but it’s also forced the sector to evolve to become smarter, faster, and more focused on the long term. Visit Fidelity Fulfilment to learn more.

  • Risk & Resilience
  • Sourcing & Procurement

Nick Petheram, Founder, Chairman and CEO of Nomia, explores how procurement teams can leverage AI and new strategies to turn their tail spend into something more than a drag on the bottom line.

In the world of procurement, much attention is given to strategic spend – the high-value purchases that directly impact business operations. Yet, what about the low-value, high-frequency transactions that make up tail spend?

For many organisations, this area of expenditure often receives less focus that strategic spend. Essentially, tail spend comprises small or individual purchases, which tend to be a lower priority for procurement teams. There’s less perceived value versus the effort required to manage them. However, advancements in AI-driven procurement technology combined with the right expertise now provides businesses with an opportunity to better manage and optimise tail spend. With the right technology, procurement can turn tail spend into a powerful strategic asset.

The Nature of Tail Spend

Strategic spend, which typically accounts for around 80% of an enterprises total outlay, naturally commands greater attention. However, tail spend – the remaining 20% – can translate into hundreds of millions, even billions of dollars annually for large enterprises. This often fragmented, decentralised, and unstructured spending can lead to inefficiencies, maverick purchasing, and unoptimised costs.

Customers tell us lack of tail spend visibility is a key challenge they face as a business. Thousands of low-value transactions across multiple suppliers often fall outside standard procurement processes, making it difficult to track and control. Without a structured approach, companies risk losing savings opportunities, duplicating purchases, and increasing compliance risks.

Many businesses are coming to realise that by not actively managing tail spend may result in non-compliance with internal policies and external regulations. Companies may inadvertently work with non-compliant vendors or fail to meet Environmental, Social, and Governance (ESG) objectives. More effective oversight of tail spend helps mitigate these risks – and any financial and reputational consequences.

Unlocking Cost Savings and Efficiency

A more structured approach to tail spend can deliver substantial cost savings and operational efficiencies. By leveraging AI-powered analytics, businesses can achieve savings of 5% to 15% by monitoring spending across departments, consolidating purchases, and fostering competition among suppliers. For a Fortune 500 or Global 2000 company, that can be a significant saving. That a company with a total external spend of $10 billion, for instance. The potential savings from optimising tail spend could exceed $300 million.

AI can deliver enhanced visibility and data-driven insights. These benefitscan allow businesses to improve management of supplier relationships, reduce redundant purchases, and streamline procurement processes. AI-driven platforms, when paired with procurement expertise, can empower organisations to transform supplier matching, compliance tracking, and transaction processing for tail spend – reducing the manual and administrative workload.

Enhancing Compliance and ESG Alignment

Beyond cost savings, optimising tail spend also strengthens compliance and aligns purchasing with broader ESG objectives. Due to the sheer volume of low-value transactions, tail spend often cannot receive the rigorous compliance checks applied to strategic purchases. For many companies, finding ways to more closely manage tail spend helps to reduce exposure to regulatory risks, contract violations, and supplier-related reputational damage.

Enhancing visibility ensures that even low-value transactions align with internal procurement policies, regulatory requirements, and corporate responsibility initiatives. companies find that improving the strategic oversight of tail spend also helps them track compliance for audits, tenders, and internal reporting.

Tail spend optimisation can also support ESG goals by enabling companies to assess the environmental and social impact of their purchases, ensuring alignment with corporate responsibility and sustainability strategies. As stakeholders increasingly demand transparency in supply chain practices, strategic tail spend management helps businesses meet evolving expectations.

Unlocking Innovation and Agility

Unlike strategic spend, which often involves large, established vendors, more effective tail spend management can open access to innovative and agile suppliers by helping businesses to establish relationships with them. Many smaller, niche vendors offer unique solutions that can enhance business operations, drive innovation, and create competitive advantages. 

Many companies tell us they see value in the fact that AI-powered platforms. When used by experienced procurement professionals, these platforms enable them to streamline supplier onboarding, contracting, and management – making it easier for them to vet and engage with innovative vendors. By tapping into these suppliers’ expertise, companies find they introduce new technologies, services, and solutions that enhance their competitive positioning.

The Role of AI and Outsourcing

AI-driven procurement tools, guided by experienced procurement teams, continue to transform the way companies manage tail spend. Advanced AI-powered platforms consolidate supplier data, identify spending patterns, and automate procurement processes. This provides businesses with a centralised and data-driven approach to tail spend management.

Of course, not all organisations can afford to optimise tail spend with their internal resources. To tackle the issue without diverting internal resources, outsourcing this function to a specialist provider can be an effective strategy. Partnering with the right outside provider ensures companies leverage proven procurement expertise, a broader supplier network, and AI-driven analytics to achieve better outcomes. This approach allows businesses to maintain their focus on strategic procurement priorities while ensuring tail spend is handled more efficiently.

A Strategic Opportunity

Rather than being an administrative burden, tail spend presents a strategic opportunity when managed effectively. Businesses that apply the right tools, expertise, and technology, find that they unlock significant value from this area of procurement.

By taking a more structured approach to tail spend companies can turn it into a strategic asset, driving cost savings, compliance, ESG alignment, and innovation. AI-powered solutions and expert guidance can help businesses take firmer control of tail spend, building a source of competitive advantage.

  • Sourcing & Procurement

Niklas Adamsson, Chief Operations Officer at Envirotainer, looks at the process of preparing the pharma supply chain for the green transition.

The pharmaceutical industry is at a pivotal point as we approach the 2030 deadline for achieving the UN’s Sustainable Development Goals, designed to reduce emissions and take urgent action on climate change. 

Rising environmental pressures, coming from both governments and consumers alike, are driving pharma companies to accelerate technological adoption to transform operations and meet stringent emissions regulations. In fact, as of 2025, pharmaceutical companies are now investing $5.2bn annually in environmental programs to transform operations, reduce waste, and introduce innovative new technologies – a 300% increase from 2020.

With sustainability a non-negotiable, pharmaceutical companies must act now to meet the 2030 deadline. Supply chains and logistics must be a significant focus for this action. With one of the biggest contributors to the industry’s emission being transportation, and varying packaging, shipments and disruptions adding additional complexity to the journey, changes across the entire supply chain must be implemented effectively.

This then begs the question: how can the industry accomplish this, without impacting operational efficiency? 

How the pharmaceutical industry is shaping up ahead of the 2030 green imperative 

The pharmaceutical industry currently accounts for almost 5% of the world’s total greenhouse gas emissions. The most significant contributor to this is Scope 3 (indirect) emissions, which account for 80-90% of the sector’s total climate impact. Whilst several pharma companies have focused on initiatives to reduce Scope 1 and Scope 2 emissions, Scope 3 remains difficult to target. This is largely due to the multitude of sources of these emissions, which can come from drug manufacturers, raw material producers, transporters and even the patients using the medicines or vaccines. 

With green agendas front of mind, stakeholders within the pharmaceutical cold chain are introducing new initiatives, technologies, and infrastructure to ensure they can meet the 2030 deadline. Planning for this has required precision to make sure any green initiatives do not impact the efficiency or reliability of the delivery of life-saving pharmaceuticals. 

The sustainability and efficiency conundrum

A key way of addressing sustainability goals in logistics is through the choice of packaging. There are several considerations including the quantity of vaccines and medicines, the pharmaceutical’s temperature requirements, autonomy required, the varying climates along the journey, and the infrastructure available on the journey and at the destination. 

One option that has been gaining momentum in recent years is forever-use packaging. Engineered for reliability, longevity, and sustainability, forever-use packaging is repairable and built with high-grade materials that withstand extreme conditions. These qualities extend their lifespan significantly, helping reduce waste. Despite higher upfront costs, their durability makes them a cost-effective and sustainable solution in the long run.

However, in some instances forever-use packaging isn’t the best option. With the need to balance reliable and efficient delivery with sustainability, single-use packaging remains the most practical solution in less developed regions which often have more dated infrastructure and face more regular supply chain disruptions. The continued innovation and diversification of packaging options remains essential, to provide a perfect solution for any given scenario.

Integrating sustainability in the supply chain

Technological innovation is playing a significant part in helping providers effectively balance sustainability and efficiency in ever-changing supply chains. One of the most promising innovations in recent years has been AI. AI-driven insights can help providers determine which packaging is the most cost-effective and sustainable option by considering all the variables, including temperature requirements, climates, and available infrastructure.

By providing the technology with real-time data on transportation conditions, such as weather patterns, temperature fluctuations and route conditions, it can also determine the most sustainable and efficient route and mode of transport. Finally, the technology can also support with predicting demand, minimising overall waste of pharmaceuticals and other supplies.

Spinning up the circular economy 

Optimising routes and packing solutions is a vital first step. However, production waste reduction strategies and a circular economy approach must be implemented across the entire supply chain to ensure the minimisation of the industry’s environmental impact. Shipment monitoring technology can support with production waste reduction by helping logistics providers to track medicines and vaccines journeys, with live updates regarding temperature fluctuations and delays. If either route or temperature has deviated, the providers can intervene immediately to reduce the likelihood of waste.

Additionally, embracing circular economy principles can revolutionise how pharma companies develop, manufacture, and distribute medicines, making it a powerful tool in the fight against Scope 3 emissions. Embracing change, both big and small, across the supply chain can have a significant impact to Scope 3 reductions. In fact, Envirotainer has successfully reduced its Scope 3 emissions by almost 12% in just one year, driven primarily by reduced material usage. Other contributors to this reduction are decreased weights of solutions, increased use of sea freight and the adoption of sustainable aviation fuel.

Another way to take decisive climate action is by making sustainability a critical factor when selecting suppliers and partners. By forming partnerships that further drive green initiatives forward, supply chain emissions can be effectively reduced through collaboration. Selecting the right suppliers requires attention to several factors, such as environmental capabilities, efficiency, and total life cycle waste. Building long-term partnerships will add value, not only from an environmental compliance standpoint, but also for the stability and long-term savings it can provide. 

Making the business case for proactive sustainability

The pharmaceutical industry has made massive strides in recent years to reduce its impact on the environment ahead of the 2030 deadline. However, with five years left to build a green supply chain, the industry will still need to make further efforts to lessen its contributions to global emissions.

Success will be achieved through collaboration across the entire supply chain, especially when it comes to Scope 3 emissions. With innovations to routes, packaging and infrastructure, the industry is now finding sustainability and operational excellence inseparable benefits of these changes. As stakeholders and consumers across the globe continue to become increasingly environmentally conscious, those in the pharmaceutical industry must continue to push for comprehensive transformation, rather than incremental changes to ensure the success of the 2030 green supply chain. 

With five years to go, the industry must persevere to ensure the delivery of better outcomes for patients, businesses, and the planet.

  • Sourcing & Procurement
  • Sustainability

Patrick Brodie, Partner at RPC, and Eve Matthews, Associate at RPC, explore what the refreshed TISC guidance means for businesses – and why future-proofing supply chains starts with transparency.

When it first came into force ten years ago, many hailed the Modern Slavery Act 2015 (the Act) as a ‘world-leading’ piece of legislation in the fight against modern slavery. The Act was among the first legal frameworks to impose obligations on large businesses to scrutinise and report on forced labour and human trafficking within their supply chains. Despite this initial positivity, in the decade that has followed, critics have highlighted the fact that the Act “lacks teeth” and enforcement hasn’t been as meaningful as promised. The act was criticised most recently in the House of Lords, where it was argued that the legislation is “too limited to have significant practical impact”.

Now, in 2025, with global supply chains more complex and interconnected than ever, the Government has updated the Home Office’s Transparency in Supply Chains (TISC) guidance (the Guidance). The Guidance was first made available alongside the Act in October 2015 and is designed to provide practical guidance to in-scope businesses by explaining how they should comply with their obligations under section 54 of the Act. As a reminder, section 54 of the Act applies to large commercial organisations with a global annual turnover of £36 million or more, carrying on a business (or part of a business) in the UK.

Shifting from compliance to action 

This latest edition of the Guidance signifies a renewed focus on compliance. It urges businesses to move beyond box-ticking and to instead enact meaningful changes within their supply chain by effective due diligence and increased transparency. Essentially, it encourages organisations not merely to meet the letter of the law, but to embrace its spirit. An acknowledgement of the existence of slavery risks within their businesses and supply chains is a foundational first step. This acceptance will better enable an organisation to address any such risks, and to embed appropriate anti-slavery efforts into broader corporate strategy. To illustrate this point, the Minister for Safeguarding and Violence Against Women and Girls, Jess Phillips, has stressed that organisations that fail to identify risks and cases as part of their statutory obligations are “probably not looking hard enough”.

What businesses need to know

Businesses who must comply with Section 54, should pay close attention to the following changes: 

  • A new two-tier system of disclosures in relation to the recommended statement disclosures which will distinguish between organisations, drafting their statements for the first time, and organisations that are more familiar with the reporting requirements. The latter group should provide deeper insights and demonstrate progress over time, continuously improving their practices;
  • The clarification that while it remains permissible for a parent company to produce a single statement that its in-scope subsidiaries can also use, if the various organisations within a group structure operate across different sectors (and therefore attract different risks and responses) it is best practice for each in-scope organisation to produce their own tailored statement rather than relying on the parent company’s statement; and
  • The promotion of the Government’s Modern Slavery Statement Registry and the express encouragement of businesses to upload their statements to the centralised platform to allow for greater transparency and public scrutiny.

The Guidance also highlights the growing importance of modern slavery risk management underpinning Environmental, Social, and Governance (ESG) considerations. It recommends that businesses integrate anti-slavery efforts into a broader, unified strategy for risk mapping, due diligence, and remediation. 

How far do the changes actually go?

It’s important to note that, despite these updates clearly indicating the direction of travel that the Government intends to take on modern slavery reporting, the Guidance, by its nature, will not introduce any new mandatory requirements, with many of its recommendations remaining voluntary. Absent a legislative amendment, the introduction of the long awaited financial penalties for non-compliance or new civil enforcement powers remain out of reach. It’s notable that the Government hasn’t issued a single injunction since the Act’s inception.

In practice, this means that businesses are unlikely to face legal consequences for publishing vague statements, or for failing to act on identified risks. Nevertheless, these businesses still face potentially increased risk of public scrutiny, procurement exclusion, and reputational damage to businesses still failing to observe the spirit of their Section 54 obligations. For leaders responsible for organisations’ supply chains, the conversation has shifted: it’s no longer enough to simply publish a statement – it’s about the substance, frequency of updates, and the actions that follow. As ESG standards tighten, those who fail to adapt risk losing their competitive edge.

Where do we go from here?

Modern slavery is a current business risk, one that affects reputation, regulation, and responsibility. The Guidance challenges businesses to engage more deeply, act responsibly, and protect vulnerable workers, all while future-proofing their supply chains. Stronger legislation may be on the horizon. Irrespective of when it emerges, wider societal, economic (including from investors) and consumer pressures are driving organisations to better map, undertake due diligence and more clearly report on their supply chains and their associated risks. 

In turn, this has led to a tightening of supplier contracts.

The return of the modern slavery brief to the Safeguarding Minister signals renewed political commitment, but real progress will require legislative reform. The updated Guidance is a wake-up call. Businesses need to act now or risk falling behind on public and investor expectations, and being excluded from ethical supply chains.

  • Risk & Resilience
  • Sourcing & Procurement

From May 20-22, Home Delivery Middle East brings together the region’s retail logistics and supply chain professionals in the Dubai World Trade Centre.

Hosted at the luxurious Dubai World Trade Centre from May 20th to May 22nd, Home Delivery Middle East is a three day event that brings together the region’s retail logistics and supply chain professionals to explore new technological solutions, network with peers, and share experiences on dealing with the challenges that define the modern supply chain. 

The event encompasses every aspect of the retail logistics and supply chain process, from inventory management and fulfillment in the warehouse to delivery and the customer experience at the final destination, as well as returns — an increasingly pivotal element of the retail supply chain. 

This year’s conference and exhibition focuses on showcasing groundbreaking solutions for autonomous technology companies, delivery services, grocers, retailers, manufacturers, warehousing, and last mile logistics.

The event agenda aims to showcase the future of innovative supply chain and delivery solutions and addresses the challenges that many manufacturers, retailers, and grocers face.

Each track — including parcels, heavy goods, drones, grocery, reverse logistics, and more — includes a collection of presentations, panels, fireside chats, interactive roundtables and other events to help supply chain professionals learn, organise, and strategise to meet the challenges of the 2025 supply chain and beyond. 

The three day event will host over 5,000 attendees from around the world, with more than 200 speakers and over 200 companies exhibiting their solutions. 

This year’s speakers include some of the leading supply chain and logistics executives currently shaping the future of the industry. These include Thinh Vu, Chief Logistics Officer at Lazada; Anal Jha, Vice President of Groceries at Flipkart; Altaf AlTheKair, CEO at Circle; and many, many more. 

  • Digital Supply Chain
  • Event Newsroom
  • Sourcing & Procurement

Jon White, CCO of InXpress, explores the demographic shifts affecting retail supply chains and how to meet new challenges posed by Gen Z.

Consumer behaviour is rapidly evolving, with Gen Z and millennials leading the charge in reshaping shopping trends. From prioritising sustainability and ethical shopping to demanding speed and convenience, these generations are setting new standards for brands. At the same time, social media and influencer marketing have become powerful forces in shaping their purchasing decisions.

Sustainability and ethical shopping

Sustainability and business ethics have become a hot topic for shoppers in recent years. Gen Z is especially driving a shift in consumer behavior. The younger generation is prioritising brands and products that embody values of environmental responsibility, social justice, and ethical labor practices.

Gen Z is showing increasing interest in value-driven shopping, preferring brands that are transparent about sustainability efforts and ethical sourcing. It has been found that Gen Z is open to paying extra for eco-friendly, fair-trade, and responsibly made products.

According to a survey conducted by InXpress in 2025, 33% of Gen Z claim that they consider sustainability very important when making purchasing decisions, while only 14% of millennials rank sustainability this quite so highly. Meanwhile, a third of survey responders across both generations said it’s important to them that brands support social causes and give back to charity.

As a response, many companies now adopt eco-friendly packaging, carbon neutrality, and ethical supply chains to meet consumer expectations. While fashion brands focus on slow fashion, recycling programs, and sustainable materials.

Convenience and efficiency 

Next-day delivery is no longer a luxury, it is a necessity. Millennials express strong loyalty to convenience and efficiency and prioritise fast, reliable delivery and seamless checkout experiences.

Thanks to companies like Amazon Prime, there has been a rise in the instant gratification culture. Both millennials and Gen Z are accustomed to instant access to services, content, and products. According to InXpress’s recent survey, price is the most important shipping factor for both Gen Z and millennials. This is closely followed by speed of delivery.

Many companies have invested in retail innovation over the past few years as a response and are offering fast, free, and hassle-free delivery & returns to gain a competitive edge.

Influence(r) of social media 

Inspiration for purchases comes from social media for both Gen Z and millennials, with 33% of Gen Z and 29% of millennials claiming that platforms like TikTok influence their shopping habits. 

Both Gen Z and Millennial shoppers trust influencers more than traditional advertisements, as influencers, unlike scripted commercials, share personal experiences with products. Followers also tend to see influencers as friends, not celebrities, making their opinions more trusted. Many influencers show the good and the bad, making their recommendations feel more genuine. Partnering with authentic, niche influencers with a loyal follower base helps businesses build brand credibility and trust amongst consumers. Moreover, it has been found that unfiltered, real-time reviews for e.g., on TikTok, and Instagram, work better than scripted ads when it comes to capturing Gen Z and millennial attention. 

Gen Z also uses social media to hold corporations accountable for greenwashing and unethical behavior. They want to make sure that brands are transparent and honest regarding their ethical practices and brand values and put money where their mouth is. 

The bottom line

The shopping landscape is undergoing a profound transformation. Sustainability, convenience, and social media influence are shaping the way Gen Z and Millennials interact with brands. Companies that embrace ethical practices, prioritize efficiency, and leverage influencer marketing will be the ones to succeed in this rapidly evolving market.

  • Sourcing & Procurement

Christina Slaughter, SVP of Supply Chain Management at tms, looks at the unfolding wave of tariffs disrupting supply chains around the world, and at how organisations can survive Trump’s term two whiplash.

As President Trump’s unpredictable tariff announcements continue to emerge from the White House, American businesses are grappling with how to adjust their import strategies for greatest effectiveness. 

These are volatile times for importers and personally I’ve never been so whiplashed in my 30 years of managing supply chains. Any plan we make today could be easily upended by the next shock announcement.

While tariffs are likely to target China, questions remain about the impact on Mexico, Canada, Europe and the rest of the world. Against this backdrop, American companies are looking to diversify their supply chains and are re-evaluating long-standing – and often successful – relationships with manufacturers in China. 

Regardless of how the tariff regime plays out, businesses should address key questions when diversifying their supply chains and sourcing goods from untested suppliers. 

Through thorough desk research, questionnaires to prospective suppliers, tours of factories and leveraging local knowledge that includes the know-how of employees and partners, businesses can build up a detailed picture of potential new suppliers before signing on the dotted line.

Don’t choose suppliers purely on cost

Avoid choosing suppliers purely on cost as there will always be a reason why the cost is low.

Other key considerations are:

1. Logistics is key.

A factory may be located some distance away from the nearest transport hub and lack links to a seaport or rail connection, for example, meaning that your shipments could become slow and unpredictable. 

Identifying the timeline for product delivery is vital and a factory should be hours, rather than days, away from a transport node. It is also vital that businesses have their own logistics team rather than using external experts to ensure that mistakes like this are not made.  

2. Assess infrastructure

Are there reliable transport links not only for shipping product but also for receiving raw materials and enabling staff to commute? 

Evaluate if available utilities can support essential equipment. A food business that might require refrigeration units – are these available and is there energy infrastructure to power them? 

Gain a clear understanding of the supplier’s capabilities before you start working with them, to avoid any unexpected shocks. When sourcing supplies from abroad, the unexpected can happen. 

Assessing infrastructure is especially important for new-build facilities where amenities such as power supplies, internet and mobile coverage, transport links and local services may not be fully operational.

3. Check labor availability

To be able to support customer orders consistently within the committed lead times, suppliers must have access to sufficiently skilled staff. 

Entry level jobs are relatively easy to fill but the challenge comes in finding skilled managers who know how to install and operate machinery and technology, manage quality control and quality assurance and check regulatory standards. Mid-level managers also need to be able to manage people within the industry they are supporting. 

Many countries are still building this expertise and establishing their capacity to handle new supply orders, so external support may be needed to help with training.

Ensure that labor conditions align to your company’s values, with decent wages and safe, fair practices on issues such as overtime and the age of employees, working conditions and fire safety. It’s crucial to audit the information supplied by factories to ensure you are getting what you pay for but at the same time, that costs are being kept under tight control. 

4. Leverage existing supplier relationships

One approach is to ask existing suppliers to supervise new investments and set up alternative supply arrangements. This maintains a business relationship with those suppliers and helps smooth the transition to a new provider. 

The current supplier could oversee a lift and shift of the technology and skills to the new factory. This maintains consistency and keeps elements of the existing supply system in place, minimising disruption.  

5. Align your sustainability goals. 

A supplier’s environmental and sustainability policies should align with your corporate goals. This may increase costs but is vital for certain companies and it can be expensive for new suppliers to put these policies in place. 

6. Consider local environmental conditions. 

Assess local conditions such as earthquakes, tsunamis and volcanoes as well as extreme weather conditions such as typhoons and flooding. There can also be seasonal climate variations that make supply more difficult depending on the weather. 

7. Government and regulation.  

Take the temperature of the current political and geo-political climate. 

Look at issues such as corruption, ease of doing business and the legislative system. Is there political instability that could lead to disruption? Large companies can leverage their own trade and security staff to find out the relevant information.

Above all, however, work to find a win-win solution so responsibility for resolving the situation doesn’t rest solely on the shoulders of the manufacturer or supplier. This, along with considered evaluation, careful research and due diligence are key to successfully navigating today’s complex geo-political environment. 

  • Risk & Resilience
  • Sourcing & Procurement

Neil Pein, CEO at BNP Paribas Leasing Solutions explains why Europe’s farmers have been dealt a tricky hand, battling economic pressures, population growth, climate change, and rising sustainability demands. He argues that embracing Product-as-a-Service (PaaS) models can democratise access to cutting-edge technology with financial flexibility, paving the way for a resilient and circular future for farming.

‘Empty shelf syndrome’ has become all too familiar for shoppers across Europe. Shortages are an almost everyday occurrence in food supply – from olive oil, to honey, and more recently, cauliflower and broccoli. But this empty shelf space is more than just a supply chain hiccup: this is a symptom of deeper-rooted problems in farming.

The farming community is no stranger to hardship – braving unpredictable weather, tight finances, rising production costs, and the demands of the land. Incomes are dropping, and many are being forced to close shop altogether. The European Union (EU) has seen a huge 37% drop in farms since 2005, with 5.3 million farms disappearing over just 15 years.

At the same time, farmers are facing growing heat to invest in more sustainable farming practices, while many are struggling to make ends meet.

Tightening regulations, new policy changes, and green subsidies are changing ways of working on farms. Many are racing to play their part in building a more sustainable future – and the stakes are far greater than just keeping shelves full.

A PaaS-ing trend?

Farmers are now looking in other directions to manage business risks and costs, while having to tighten their belts. Product-as-a-Service (PaaS) business models are stepping in as a solution to respond to the challenges of modern farming. 

PaaS models allow customers to pay for the services and outcomes a product can provide, rather than paying for the ownership of the asset itself. For farms, this opens the door to modern, sustainable, and expensive assets which may otherwise be out of reach – such as ground-based sensors, drones, autonomous tractors, or GPS technology. These costs are spread over the contract’s duration, providing financial flexibility, predictable expenses, and the freedom to reinvest in growth.

PaaS is a win-win for manufacturers, too. Offering PaaS contracts can unlock predictable revenue streams for manufacturers by offering services that span the entire lifecycle of farm machinery. It’s a well-known fact that machinery, like combine harvesters and tractors, comes with a hefty price tag. With long asset lifespans, moving away from one-time sales helps manufacturers to diversify their revenue opportunities and build long-term relationships with farmers.

The future of farming is circular

Traditionally, the high cost of equipment has made it tough for farmers to modernise and invest in new, sustainable tools, with steep upfront costs being a major barrier. PaaS solutions are emerging as a way to democratise access to the tools they need to adapt and succeed. 

The EU’s ‘Farm to Fork’ (F2F) strategy, introduced under the European Green Deal, has added urgency to updating outdated farm machinery and lean into circular economy principles. The F2F strategy aims to shift the current EU food system towards a sustainable model, with ambitious goals to halve the use of pesticides and fertilisers, reduce food loss and waste, and promote more sustainable production and consumption habits.

Under these goals, pay-per-use contracts for advanced equipment like seeders and sprayers can add real value for farmers. By keeping upfront costs low, PaaS enables farmers to use precision farming methods that comply with the F2F strategy, help manage rising fertiliser costs, as well as protect water, soil, and air quality.

What’s more, PaaS agreements support sustainability aims by letting manufacturers reclaim valuable materials at the end of a machine’s life. They can also offer options like maintenance and spare parts. This not only supports the circular economy, but also provides a buffer against raw materials price fluctuations and supply chain disruptions.

Giving farmers tools at their fingertips

Farmers are familiar with the risk and disruption facing the sector. Across Europe, farmers have been taking to the streets to protest issues like EU subsidy delays and bureaucracy, while in the UK, thousands marched against upcoming inheritance tax changes on agricultural assets over £1mn starting April 2026.

Pinching pennies, compounded by the growing impacts of climate change – like natural disasters and unpredictable weather patterns – are pushing the adoption of digital tools to the forefront, promising to lower operating costs and improve precision and accuracy. 

PaaS models leverage digital asset management, giving farmers the data insights to monitor equipment usage and performance like never before. This can span soil moisture levels, temperature fluctuations, and livestock behaviour – offering data at their fingertips to better manage crops, minimise waste, and weather the challenges ahead.

The future of farming is rooted in a combination of financial flexibility and sustainable practices. With access to cutting-edge tools without the burden of high upfront costs, farmers can meet more stringent sustainability regulations, meet the food security needs of a growing population, and reduce operating costs – ensuring stocked shelves become the norm, rather than the exception.

  • Risk & Resilience
  • Sourcing & Procurement
  • Sustainability

Shauna Gamble, Chief Procurement Officer at Bombardier, on the importance of powering long-lasting, sustainable transformation within aerospace and beyond.

Bombardier is a global leader in aviation, focused on designing, manufacturing, and servicing the world’s most exceptional business jets. 

Bombardier operates aerostructure, assembly and completion facilities in Canada, the United States and Mexico for its Challenger and Global aircraft. Renowned for its cutting-edge innovation, cabin design, performance, and reliability, Bombardier has a worldwide fleet of more than 5,100 aircraft in service.

Sustainability focus

Bombardier is anchored by a commitment to sustainable development and seeks to create long-lasting, powerful change. Bombardier is a signatory to the United Nations’ global Compact and its ESG plan is aligned with the United Nations 2030 Sustainable Development Goals. Sustainability is a key focus area for the organisation. 

In 2023, Bombardier’s total waste was 23% lower and its hazardous waste was 24% lower compared to baseline year 2019. These results stem from improvements in the company’s stock management in manufacturing sites. In 2019, Supply Chain Bombardier implemented a web-based logistics and intelligent supply chain execution software that facilitates communication between different ERP platforms, ensuring reliable inventory data and actionable insights help mitigate operational and external risk and inventory orchestration capabilities enhance operational efficiency, which contributes to reducing resource consumption and waste in supply chains.

As the Chief Procurement Officer and Senior Vice President in Supply Chain at Bombardier, Shauna Gamble has made it her mission to transform procurement aviation into a best-in-class organisation, leading over 950 top talented employees and collaborating with 5,900 suppliers located in about 30 countries globally. She tells us her organisation is on track to reach its goal of planting 25,000 trees by the end of 2025. 

“It’s about being thoughtful about introducing sustainability for the right reasons” – Shauna Gamble, Chief Procurement Officer, Bombardier

“It’s also about answering some key questions,” Gamble tells us. “Where do we buy our products from? Where do we buy our services or our chemicals from? How can we reduce the air miles in all of our parts, so that the footprint that we are driving reduces? Today at Manifest Vegas, I had an opportunity to share a little bit of the story of our next-generation aircraft that we are working on. It’s 50% less fuel consumption now and is in the development stages, but it’s very exciting. Those are the tools and those are the differences I believe aerospace can make.”

However, a sustainable approach costs money and sometimes the greenest option isn’t necessarily the cheapest. It is something that Gamble is well aware that suppliers may have problems with but she stresses that being ‘thoughtful’ about sustainability is the key.

“Introducing significant cost increases is very hard to digest by our customer base,” she explains. “It’s about being thoughtful about being sustainable for the right reasons. Perhaps it is also worthwhile to take smaller steps instead of very large steps so the industry can absorb those costs as we go. We leverage companies like Kuehne + Nagel to consolidate our freight and they act on our behalf to reduce the amount of pickups and transportation. We have instituted an expedite application in our company, so it’s an app that has significantly reduced the amount of expedited freight that we do. It is thoughtful actions, but it will take time in my opinion.”

Collaboration

However, in order to make long-lasting change happen, collaboration with key stakeholders is fundamental to reaching sustainable objectives. Gamble reveals that there are a significant number of conversations taking place with major partners about a range of issues, including down to the type of packaging used.

“We work with some of the largest companies in the world, particularly in aerospace and many of them in the United States,” says Gamble. “And the conversation is the right conversation. They are engaged, understand the requirements, and have the same beliefs themselves. It’s not a foreign dialogue we’re having with them which is a good thing.”

Evolution

But Bombardier’s journey has not been linear. The aerospace industry was one of the hardest hit in 2020 as a result of the COVID-19 pandemic, and the resulting years since have also not been kind to the space with the likes of wars, inflation and wildfires to name a few, causing their own issues.

“It’s been an extraordinary five years and certainly no one could have seen the pandemic coming,” Gamble tells us. “Being able to go and gather data to find out what’s going on in the industry allowed us to be better prepared than our competition and enabled us to deliver aircraft to plan for the last three years in a row. That courage to dig and find out what’s happening next is important because, like it or not, there are new headwinds coming for the aerospace industry and for supply chain leaders. That proactiveness for what could influence our bottom line and our customer’s experience is paramount for us to be successful.”

One of the biggest buzzwords on supply chain leaders’ lips today is advanced technologies such as generative AI and how to implement it into operations successfully. However, Gamble insists that while the future of the supply chain will be digital-led, the way that companies will measure success depends on how it is interpreted.

“We work with some of the largest companies in the world, particularly in aerospace and many of them in the United States” – Shauna Gamble, Chief Procurement Officer, Bombardier

“GenAI is fundamental to the success of supply chains of the future – there’s no doubt in my mind,” explains Gamble. “Do I think we have matured it as fast as I thought maybe could happen? I’m not sure. Some industries are very strict on standards and compliance, such as in the aerospace industry. Introducing a lot of change without understanding the impact on our aircraft and safety, which is paramount to us, means it may take our industry a little bit longer. However, there is no doubt in my mind that providing staff with the best tools that we have today gives them insight and can help them make a better, more educated decision. It’s not always challenges, it’s opportunities. I think we have a long way to go, but the past couple of years have shown how much it’s truly stepped up.”

Managing the data

The true key ingredient to Bombardier’s success lies within the data. Successful supply chains need visibility in order to manage today’s complex business landscape. The more comprehensive the data, the better an organisation’s decision-making is. The way in which a company approaches that data and supply chain visibility can provide insights into the entire supply chain process. Data analytics can provide insights about where products are from manufacture to delivery, monitor stock levels and manage supplier performance. 

For Gamble, she believes a simplified approach to overcoming data quality challenges often works best in the first instance.

“Sometimes, you’re going to have to step back and clean what you have,” she says. “I know that seems like a daunting, very basic activity, but that’s what we are doing at Bombardier. In fact, we are currently building the entire Yellow Pages of every aerospace supplier. Where are they? What do they do? Could I have a second source or a third source? Then it’s about taking data that we are getting through some of the cloud-based applications that we have to help us build risk or de-risk plans. Do we see certain trends in certain industries? What is the size of a company and where are they located? What geopolitical issues are happening within that region? Data is key for our success.

“Is it always 100% clean because we’re coming off of infrastructures that might be a bit dated? No. Is it going to need a lot of heavy lifting for a little while to get that data clean? Yes. But I am a huge fan of the value of data. The more you know, the better decisions you can make.”

Find out more about Bombardier here.

  • Collaboration & Optimization
  • Sourcing & Procurement
  • Together in Events

Rishma M. Khimji, Chief Information Technology Officer at Harry Reid International Airport, explores how new digital tools are poised to transform the guest experience within the airport.

There are airports and then there is Harry Reid International Airport.

Serving as the gateway to Las Vegas, the airport is in a unique position as the entry point for millions of excited passengers seeking to explore the hubbub of one of the United States’ greatest tourist spots.

In 2024, the airport shattered its annual passenger record, serving 58.4 million passengers, making for the busiest year in its history. With 33 airlines offering nonstop service to nearly 160 destinations worldwide, Harry Reid International Airport connects travellers to one of the most captivating destinations in the world.

The airport is named after the late US senator from Nevada, Harry Reid. It has four runways and two terminals with five concourses connected via a people mover system. Owned and operated by Clark County, Nevada, it continues to play a pivotal role in the region’s tourism and economy.

The door to Las Vegas

Rishma M. Khimji is the Chief Information Technology Officer at Harry Reid International Airport. Having been in the role for almost three years, she believes operating as the door to Las Vegas is special.

“We are a destination airport, so when people arrive in Vegas, they are here for Vegas,” explains Khimji. “They don’t just come here and immediately catch another flight to somewhere else. Plus, we now have one of the greatest sports arenas in the world. We’re home to the WNBA, NHL, Formula One, and the Raiders in the NFL, and soon, we’ll have Major League Baseball and the NBA as well. These incredible professional sports teams and events will continue to draw massive interest.

“Beyond that, we have world-class resorts and casinos, offering everything from top-tier gaming to an incredible dining and fashion scene. Whatever you’re looking for, you’ll find it here in Vegas, making it an unbeatable destination. Business travellers often turn into leisure travellers because once they’re here, they’ll want to stay a little longer to experience all the destination has to offer.”

“We want to make sure that what you get from our airport is the service you deserve which is VIP  treatment”  – Rishma M. Khimji, Chief Information Technology Officer, Harry Reid International Airport

What makes Harry Reid International Airport special is that passengers fly right into the heart of the destination with views of the sprawling Vegas skyline. Visitors don’t have to travel far to get to the resort corridor like at many other major airports, they arrive into the action immediately. “You can see the Las Vegas Strip from the runway, and so that makes all that glitz and glitter of the lights just that much more attractive, and you feel like you’re in Vegas when you land at the airport,” explains Khimji. “That really helps us build that case that we are your first look of Vegas and we are your last look at Vegas. We want to make sure that what you get from our airport is the service you deserve, which is VIP treatment.”

Embracing new technologies

The influence that advanced technologies such as generative AI (GenAI) is having on organisations has accelerated exponentially in recent years. Harry Reid International Airport is considering introducing new digital tools to make navigating the airport as efficient as possible for its customers.

“As we look to the future, we anticipate the passenger processing to be more seamless and mobile-friendly. As an example, we want to make sure that when you get to your gate, you’re able to pop up the map on your phone and it directs you to where you need to go in a streamlined and maneuverable manner,” reveals Khimji. “Maybe it guides you through voice prompts or tactile feedback, like vibrations to signal when to turn or go straight. Our goal is to make navigation as seamless as possible for our guests. We don’t want them feeling lost or frustrated—we want them to enjoy their time here in Vegas from the moment they arrive.

“Another key focus is private LTE, which involves exploring new wireless spectrum to enhance our communication capabilities. It’s about leveraging emerging technologies to create a more connected, secure, and accessible network. We’re also looking at how we can improve data transfer between the airport, airlines, and our partners, using that data to make more informed decisions. This helps us optimise airport operations, drive business efficiency, and ultimately improve our return on investment.”

It’s not just about the technology

However, leveraging new technologies is not a silver bullet. For example, generative AI is not a magic wand that will solve all business problems – it requires strategic thought and careful consideration. Khimji believes there are two key challenges that need to be recognised. “One is perception and the other is education,” reveals Khimji. “On the education side, one of our key initiatives at the airport is breaking down what AI truly is. AI is a broad umbrella that includes generative AI, machine learning, and automation, and we want to ensure everyone has a clear understanding of these technologies. By educating our teams, we’re creating a level playing field—so when they explore available tools and services, they know exactly what to ask for and can get the right solutions to meet their needs.

“On the implementation side, we’re setting up the systems needed to support the vast amounts of data that generative AI relies on. How do we make the most of the AI-driven products available? As a Microsoft-based operation, we’re actively experimenting with Copilot to see how it can add value for our users. What services can we integrate through Copilot? How can we ensure our infrastructure is ready to support these tools at the right time?

“Beyond that, we’re re-evaluating our workflows—identifying opportunities for automation, digitisation, and transformation to improve efficiency. If we can streamline processes for our employees, that efficiency will naturally extend to the guest experience. By leveraging these tools effectively, we can enhance both operations and the traveler’s journey through the airport.”

2025 focus

Moving forward, Khimji believes that 2025 is the year of humans developing a core understanding of the true capabilities of what AI can do. “Our teams will become even smarter about the tools that are available as they start using generative AI and other AI tools more and more,” she reveals. “People will start understanding what the limitations are because of the data that’s available and learn how to make the data quality better. Over time, as our data quality increases, we’ll learn to have better trust in the systems, and then we’ll see another acceleration in the usage of AI. We’re in a spot right now where we’re trying to figure out, ‘Is this going to work for me and the things I need to get done? Do I trust the information that’s coming from the generative AI tools?”

However, Khimji is clear that developing trust in new technologies takes time and does not happen overnight. As far as she is concerned, organisations should be given time to decide what should be trusted and what shouldn’t. “In the next year or two, we are going to see another ramp-up of new products, services and ways of automating life,” she tells us. “I only hope that as we explore these tools, we start finding ways of using the tools to make our life easier so that in five years, a robot can wash my dishes while I spend more time on arts and crafts. I don’t want generative AI creating my art – I want to do that, humans should do that. It’s about finding ways to save time on routine tasks so we can spend more of it doing the things we truly love.”

Find out more about Harry Reid International Airport here.

  • Collaboration & Optimization
  • Sourcing & Procurement

Donald Trump announced new tariffs on metal imports from the European Union (EU) this week, as well as threatening further…

Donald Trump announced new tariffs on metal imports from the European Union (EU) this week, as well as threatening further tariffs on the UK. The decision followed his (now delayed) imposition of 25% tariffs on goods from Mexico and Canada, as well as a 10% levy on Chinese imports. While specifics (times, dates, amounts, etc.) are hard to nail down, the overall effect is nonetheless becoming increasingly apparent: President Trump is restructuring global supply chains by fiat. 

In response, procurement, logistics, and supply chain organisations are looking to shift their processes closer to home, as the flurry of tariffs from the Trump administration forces the world’s biggest economy into its most protectionist stance since the First World War. As borders become increasingly expensive and risky things to move goods across, organisations are reportedly scrambling for a way to adapt.

The de-globalisation race

This week, Crown Worldwide Group, one of the world’s largest privately-owned logistics companies, announced that it is refocusing its emphasis for growth on services and divisions that are “inherently local.” 

The business highlighted President Trump’s efforts to slow globalisation further, noting that “Events in the USA over the past several months have reinforced the prevalence of an anti-globalism sentiment.” Flaring tensions between the US and China, Canada, Mexico (its biggest trade partners) and, more recently, the UK and European Union, are reportedly giving Crown, and organisations like it, pause — provoking them to rethink how they do business. Crown’s Group CEO Jennifer Harvey commented: “Our view is that this won’t last forever — but in a business that is both global and cyclical, the last 60 years have taught us to hedge by investing in different business lines.”

Donald Trump has said that he wants to cultivate an American manufacturing renaissance through the introduction of wide-ranging tariffs and tax breaks. Critics of his policies claim that the higher resulting costs from tariffs will result in higher prices for American consumers, not to mention chaos for American supply chains

It’s not just Trump (but he isn’t helping) 

Trump may be supercharging the deglobalisation trend affecting supply chains, but he didn’t start it. The trend has started to take shape in the post-COVID world, as organisations look closer to home in order to promote resilience and avoid increasingly common disruptions. 

Crown established its business 60-years-ago in the midst of the mass globalisation of supply chains, as well as the containerisation of freight, and affordable air travel, which Harvey notes created new horizons that now seem increasingly out of reach. “Today, the world is quite different. Fewer people are moving internationally, with technology that facilitates remote work reducing the need for corporate assignments, and geopolitics making moving overseas more challenging and expensive – a trend that’s likely to continue following recent political events in the USA,” Harvey says.

This combination of technological tools affecting the way we work and an environment increasingly defined by global conflict, compounding the lingering economic impacts of the pandemic, (both coupled with simmering anti-migration sentiment) and the rise of far right governments in places other than the US, is also driving the deglobalisation trend. 

“Transitioning supply chains isn’t simple,” observed Eric Linxwiler, Senior Vice President, at TradeBeyond in a recent article. He added out that, in order to respond to tariffs, businesses face the challenge of “establishing new supplier relationships, ensuring quality control, and navigating new regulatory environments requires time, investment, and operational expertise.”

  • Risk & Resilience
  • Sourcing & Procurement

Jonathan Colehower, Global Supply Chain Strategy Practice Leader at UST, looks at the trends that are poised to redefine supply chains in 2025.

Supply chains have undergone profound transformations in recent years. These changes have been driven by disruptions ranging from the global pandemic that brought economies to a standstill to ongoing trade tensions and climate-related challenges. This persistent state of uncertainty suggests that disruption is far from over. Right now, it appears that the supply chain landscape will only grow more complex and politically charged. 

To navigate this evolving environment, supply chain leaders must prioritise resilience, sustainability and innovation. Embracing technology, forging strategic partnerships and enhancing omnichannel experiences are key strategies that will empower companies and leaders to thrive amid uncertainty. Below we take a look at these three elements and the value they bring. 

AI’s Transformative Role 

Firstly, artificial intelligence is emerging as the ultimate shock absorber for supply chains. The technology is automating operations, generating real-time insights and seamlessly connecting systems. However, even before the pandemic, supply chain managers struggled with increasing complexities and rising customer expectations. 

In e-Commerce, for example, acceptable delivery times shrunk from 7-10 days to 24 hours or less. Today customers demand real-time visibility and traceability. Therefore, AI’s ability to track every supply chain touchpoint from manufacturer to consumer has become an essential solution. 

Beyond real-time tracking, AI enables predictive insights that help businesses proactively address disruptions and enhance resilience. However, for AI to deliver maximum impact, companies must align generative AI deployment with business objectives and workflows. 

According to UST’s AI in the Enterprise survey of 600 senior IT decision makers the overwhelming majority ( 92%) said that their company’s AI implementation aligns with their strategic goals, demonstrating that leaders recognise the importance of this. 

The key lies in identifying areas where AI adds the most value and re-thinking end-to-end processes accordingly. Done right, AI can revitalise business operations and elevate the industry as a whole.

The Power of Strategic Partnerships 

Next, globally strategic partnerships are becoming a cornerstone of modern supply chains. With globalisation intensifying interdependence – companies are finding that traditional business models no longer suffice. 

The growing complexity and vulnerability of supply chains has made collaboration essential for reducing costs, increasingly agility and meeting customer demands. By leveraging each other’s strengths, companies can co-develop solutions, enhance operational efficiency and drive long-term growth.  

At UST, we partnered with a global retailer to support the launch of a seamless “shop from home” digital store, ultimately helping the client achieve customer conversion rates of 4.5%. However, successful partnerships require a thoughtful approach – businesses must carefully assess the level of collaboration they require and adopt a forward-looking strategy to ensure sustained success. 

The Rise of Omnichannel Customer Experiences 

Lastly, the shift towards omnichannel customer experiences has become a defining trend in global supply chains. 

The pandemic accelerated consumer demands for seamless, personalised interactions across multiple touchpoints including e-Commerce platforms, mobile apps and physical stores. As such, businesses can no longer rely on siloed multichannel options – instead they must integrate data and systems to provide a consistent and tailored experience at every stage of the customer journey. 

Additionally, as customers continue to operate more frequently on digital channels, the demand for varied order fulfillment options from home delivery to shop in-store has increased. As such, omnichannel strategies and the ability for supply chains to communicate behind the scenes has become of utmost importance. 

The future of supply chains lies at the intersection of technology, collaboration and customer-centricity. AI-driven intelligence, strategic partnerships and omnichannel integration will define the next era of supply chain management, helping businesses build resilience and adaptability in an increasingly complex world. Companies that proactively embrace these trends will not only mitigate risks but also unlock new growth opportunities, ensuring they stay ahead of disruption and continue to meet evolving customer expectations.

  • AI in Supply Chain
  • Digital Supply Chain
  • Sourcing & Procurement

Rob Shaw, GM EMEA at Fluent Commerce, looks at the challenges facing spare parts distributors in the current supply chain.

As people look to make the most of their existing resources, they are opting to repair or refurbish products rather than buy new. Euromonitor’s International Voice of the Consumer: Sustainability Survey found that 24% of global consumers buy secondhand products to lead a more sustainable life, while 41% choose to repair broken items instead of buying new ones. This applies across a broad range of sectors—everything from washing machines to automotive parts to garden machinery. 

However, the distribution supply chain for these spare parts faces several key challenges.

1. Accessing reliable, historical fulfilment data

One of the primary issues is the difficulty in accessing reliable historical data. Many businesses in this spare parts distribution space have grown through acquisitions, which has led to multiple back-end systems and duplicated data across various locations. As a result, they struggle to create a single source of truth for their historical order data. This is particularly important as legislation across Europe mandates the retention of several years’ worth of order data for things like refunds.

2. Complex procurement channels

Additionally, businesses must navigate an increasingly complex landscape of procurement channels. Whether it’s third-party logistics providers, just-in-time delivery networks, or direct to the manufacturer, the need to aggregate data from these diverse sources is crucial. However, legacy systems are still holding back many many businesses. These systems prevent them from having consistent and up-to-date inventory data when it comes time to make a purchase. This lack of visibility makes it difficult to know where an order is or if it can be fulfilled, especially when working with multiple fulfilment options.

3. Costly intervention

The inability to provide accurate order and inventory data results in significant manual intervention. For example, customers may need to call in to ask where their order is, or orders may need to be cancelled due to unfulfilled promises. These situations incur costs—around $3 to $4 per call to a contact centre. 

From a customer experience standpoint, this becomes a major issue: if a customer needs a product urgently but cannot get clear visibility on delivery, they’re likely to cancel the order and look elsewhere. Improving both inventory and order visibility to guarantee reliable fulfilment and avoid losing customers.

Additionally, there are other cost factors at play, such as the high cost of failed deliveries, especially when it comes to overseas fulfilment and address verification. For example, the cost of a failed delivery can be as much as £17 per order, further impacting profitability.  For many, these additional expenses eat into margins and complicate the fulfilment process, making it more difficult to scale operations efficiently.

Letting go of legacy tech

Legacy tech can’t keep up with the rapid growth faced by the automotive spare parts industry. Spare part manufacturers, dealers, original equipment manufacturers (OEMs), and distributors, require advanced technology that provides accurate, scalable inventory visibility. With an Order Management System (OMS), customers can access near real-time inventory data across all locations, offering a reliable source for stock information that is consistently up to date. 

Streamlining access to order data in this way can improve customer experience and satisfaction by providing customers with accurate delivery promises based on live sourcing decisions – even before they place their orders. With automated processes, end users can also manage complex orders with workflows for large orders and recurring costs, reducing operational costs. Providing support for non-standard SKUs means customers can manage technical bundles, bill of materials (BOMs) and non-physical inventory such as services, which improves overall visibility and management. 

With the right technology, customers can also optimise fulfillment with advanced sourcing logic that helps ship from the best location every time and can incorporate network priority. This helps reduce shipping costs and drives improvements in on-time, in-full (OTIF) performance. With safety stock buffers in place to protect stock at specific locations or for specific customers, customers can also reduce overselling and decrease rates of cancelled orders, which is key for profitability. 

By letting go of process-based solutions, companies across the spare parts distributors supply chain can automate their operations and boost the bottom line.  

  • Collaboration & Optimization
  • Sourcing & Procurement

Madhav Durbha, Group Vice President, CPG & Manufacturing, at RELEX Solutions, looks at the potential impact of US tariffs on UK supply chains.

The UK has not yet been hit by tariffs following the latest US election, but the possibility still looms large over the world’s supply chains. In an already uncertain environment for global trade, the extraordinary use of tariffs as threats to push Colombia to back down on deportation measures last week has taught us that we should expect the unexpected under a Trump presidency. The imposition of tariffs on Canada and Trudeau’s announcement of retaliatory measures raises the possibility of new tariffs and escalation into a global trade war. This introduces considerations that could influence sourcing strategies, operations, and margins across industries. Therefore, it is vital for businesses to take proactive steps to prepare and reduce their exposure to risk. 

Drawing from past tariff cycles, businesses can see how strategic planning and resilient supply chains are essential to managing uncertainty. Let’s examine how tariffs may affect industries differently, explore the benefits of scenario planning, and outline how automation and regionalisation can help businesses prepare for the unknown effectively. 

Industry Impacts: Uneven Effects Across Sectors  

Not all industries are equally exposed to tariff-related disruptions. Certain sectors face unique challenges due to their dependencies and constraints. Fresh produce has geographic constraints that further complicate tariff responses. For example, crops like avocados and mangoes require specific climates and growing conditions and need to be available to certain customer specifications and attributes, making alternate sourcing harder. 

In consumer electronics, production costs and timelines for products like smartphones and laptops could be disrupted considering the concentration of the global supply chain for consumer electronics in East Asia. 

And for luxury fashion and accessories, materials are often difficult to source elsewhere without compromising quality. Tariffs could force brands using products like Italian leather to absorb the higher costs or pass them to consumers, which can potentially reduce demand.  

These industry-specific sensitivities highlight the importance of assessing vulnerabilities and planning to minimise disruptions. 

The proposed US tariffs would directly affect the landed costs of imported goods, creating ripple effects across supply chains. Companies often have to make difficult choices when margins tighten. Many are forces to choose whether to absorb the added costs, pass them on to customers, or operate more efficiently. Higher costs may drive up inflation, limiting consumer spending – a significant challenge for discretionary industries like consumer electronics and luxury goods. If prices continue to climb, it could slow economic growth, making it critical for businesses to account for these risks in their planning. 

Scenario Planning: Preparing for the Unknown 

Scenario planning is a critical tool for businesses navigating tariff uncertainty. Running scenarios for a range of potential outcomes allows companies to prepare for various possibilities. These can range from modest tariff increases to extreme scenarios like 60% duties. These exercises help businesses evaluate cost implications, prioritise supplier diversification, and develop contingency plans. By simulating potential outcomes in advance, companies can make informed decisions without wasting time reacting to unforeseen developments. 

The Role of Automation and Technology  

Automation and advanced technologies are essential for building resilience in the face of tariff uncertainty. For example, a food manufacturer transitioning from a traditional facility to an onshore automated production line can improve productivity, optimise resource use, and reduce waste while creating opportunities for employees to develop new skills. By enhancing operational efficiency and scalability, automation allows businesses to adapt quickly to unpredictable geopolitical events. It complements workforce efforts by taking over repetitive tasks, allowing employees to focus on more complex, value-added activities. 

Furthermore, planning systems using AI can provide real-time insights to help businesses. The technology can be used to optimise inventory, identify alternative sourcing options, and respond quickly to disruptions. By integrating AI-driven tools, companies can uncover opportunities to mitigate cost pressures and streamline decision-making processes. 

Regionalisation and Sustainability  

The shift toward regionalised supply chains offers significant advantages, both operationally and environmentally. Sourcing closer to end markets helps reduce lead times, improve supply chain predictability, and lower transportation distances. 

For industries like apparel, regional hubs closer to key markets can reduce shipping costs and improve flexibility, helping businesses mitigate tariff risks. These strategies not only improve operational efficiency but also support sustainability efforts by reducing carbon emissions and waste. Regionalisation also provides greater flexibility in navigating geopolitical shifts. By diversifying sourcing across multiple regions, businesses can better manage risk and avoid overreliance on any single country. 

Practical Steps for Businesses  

To prepare for potential tariff disruptions, businesses should first assess their vulnerabilities by analysing supply chain dependencies to identify areas most exposed to tariffs, especially in sectors heavily reliant on imports. Investing in technology, by leveraging automation and AI can boost efficiency, optimise inventory, and allow businesses to make smarter data-driven decisions. Advanced technologies can help businesses adjust to tariff-driven cost pressures by identifying alternative suppliers or reducing inefficiencies. Scenario planning can also help companies explore the effects of various tariff levels and develop contingency strategies that minimise disruption.  

In addition, businesses should build a more resilient supplier network by incorporating regional hubs and reducing reliance on single-country sourcing and prioritise sustainability in supply chain strategies to help reduce waste, cut emissions, and strengthen long-term resilience against future disruptions. 

Tariffs have rarely been in such a volatile position. Uncertainty of this magnitude calls for a proactive and strategic approach. By identifying vulnerabilities, adopting advanced technologies, and exploring regional sourcing options, businesses can create supply chains that are both resilient to disruptions and positioned for long-term success. By investing in resilient supply chains and leveraging technology, businesses can turn tariff challenges into opportunities for growth and innovation. 

  • Risk & Resilience
  • Sourcing & Procurement

Marko Kiers, Chief Commercial Officer at ReBound, discusses some of the key trends that will impact returns management in 2025.

With return rates reaching record highs, the need for retailers to handle sent-back items efficiently, sustainably, and securely is growing. Consumers have become more budget-conscious and discerning in the wake of rising cost pressures. This is one of the driving factors for soaring returns rates, as tighter budgets mean customers are more likely to return items that don’t meet their expectations or needs. A focus on consumer experience and providing hassle-free returns and quick refunds has also contributed to the upward trend.

With returns rates expected to continue to grow in 2025, retailers need to process returns quickly, which requires collaboration and visibility across the entire supply chain. There are a number of important considerations that will factor into this over the next twelve months.

An increased focus on sustainability across the supply chain

As the rates of returns increase, so does the potential environmental impact. This includes the transport emissions of getting an item from a customer back to a warehouse. It also covers the potential product wastage from a discarded item that isn’t resold, repaired, or recycled.

In 2025, we can expect more retailers to adopt eco-friendly carriers and optimise return routes to reduce emissions. The use of localised returns hubs, rather than sending an item all the way back to its original location, will reduce unnecessary journeys.

Improving sustainability across the retail supply chain is challenging due to the complex nature of a global network, with each carrier and retailer facing a variation of local challenges and circumstances. Still, balancing the need for efficient end-to-end returns management with environmental goals will require an ecosystem-wide approach.

Real-time returns data will play a key role in enabling this. By providing brands with visibility into end-to-end returns network, enabling them to streamline their operations and improve efficiency, it can also improve sustainability. This is achieved through consolidated shipments, efficient logistics, and enabling retailers to make an informed decision on which carriers to partner with based on their eco-friendly credentials.

Tackling the growing threat of returns fraud

As retailers seek to improve customer experience by making the returns process easier, and with the anonymous feel of ecommerce shopping, there has been an unfortunate increase in people attempting to game the system, hoping to receive refunds. At ReBound, we have seen examples of this including filled water bottles or old books sent back in place of brand-new shoes.

The troubling trend of returns fraud is one that brands will be keen to overcome in 2025. To combat it, retailers need to combine digital insights with thorough physical checks. Localised returns hubs are a strong option here. They enable logistics teams to process items quickly without the delay of waiting for the return to reach central warehouses. Staff can check items quickly against custmer data. It also improves the experience for customers. Businesses can issue refunds faster after the items have been checked. 

Evolving returns policies

A retailer’s returns policy is a major factor in purchasing decisions; two-thirds of shoppers check returns policies before making a purchase. However, as the rate of returns increases, we are seeing more retailers experimenting with and adapting returns policies to try and mitigate the rise.

One example of this is the shortening of returns windows, giving customers less time to decide whether to keep an item and send it back. This may decrease returns somewhat, but possibly because it is discouraging purchases in the first place.

Most people expect a returns window of at least 30 days, in which case consumers take an average of 12 days to make that return. However, doubling the window to 60 days only increases the average return time to 16 days – barely impacting the logistical impact, but significantly boosting customer experience.

Some retailers are also moving away from offering free returns to try and offset rising transportation costs and environmental impact, which can frustrate customers who have come to expect free returns. In this instance, offering an easy-to-navigate returns process, which requires a smooth end-to-end process across the supply chain, is crucial here to mitigate any potential disappointment. Another alternative for the seller would be to deduct the returns costs from the refund, as it is perceived by the consumers as an obstacle.

 “Returnless” returns, where customers receive a refund without sending items back at all, are gaining interest amongst some retailers and reflect the pressure they are under to exceed customer expectations while keeping costs low. 

Although there are cases where this approach makes sense, such as for low-value or damaged items, it risks setting an unsustainable precedent if consumers come to expect a returnless option. 

The financial and operational costs for retailers can quickly escalate, so brands need to carefully weigh short-term savings on returns shipping against the long-term financial and environmental costs as we work towards more circular supply chains. Brands should not forget that the items the consumers get to keep might go straight to the bin without even proper recycling.

2025 and beyond

In 2025, effective returns management will require a robust and integrated approach across the entire supply chain. Combining real-time data across the returns ecosystem with localised physical hubs will enable retailers and their suppliers to process returns efficiently and sustainably. 

Retailers can balance consumer expectations with operational demands through a mixture of careful planning and innovation. As the complexity of global supply chains grows, the successful brands will be those that prioritise integration across the supply chain, looking for circular solutions to the challenges of rising return rates.

  • Sourcing & Procurement

Saul Resnick, UK & Ireland CEO for DHL Supply Chain, looks at the challenges and opportunities presented by the year ahead.

As we head into 2025, with the lessons of the past year under our belts and ongoing uncertainty about the scale of economic growth, resilience will become the dominant theme of supply chain planning and operating.

Resilience is no longer about bouncing back from adversity, but anticipating challenges and responding proactively. In a world where efficiency and reliability are expected, resilience translates into an organisation’s ability to ensure seamless operations regardless of external pressures.  

Planning and making investments  

The lessons from the past few years with the pandemic, geopolitical tensions and extreme weather events demonstrate the importance of planning ahead. In the new year, we will see businesses continue to look at omnishoring opportunities to avoid reliance on single markets or trade lanes. 3PLs with greater scale and agility will be leant on to reassure the C-suite that their supply chain isn’t vulnerable to volatility. By investing in the right capital projects that align with long-term strategic goals, business leaders can feel confident in their ability to navigate a complex landscape. 

Businesses will also likely maintain sufficient or even increase inventory volumes to better manage risks and uncertainties. Additional stock allows businesses to buffer against unpredictable disruptions and mitigate challenges. 

Using technology for decision-making 

Over the year ahead, access to technology and infrastructure will remain critical to resilience. AI, machine learning, predictive analytics, and IoT will become more valuable in helping businesses identify risks early and act decisively. For example, at DHL, our control towers provide end-to-end visibility across supply chains, allowing us to monitor potential disruption and take preemptive action.

Leveraging innovation, through data-driven insights and robotics, will also be essential for effectively managing costs and inventory while ensuring operational efficiency.

Keeping sustainability at the core 

Sustainability in business is not just an ethical requirement, but a cornerstone of business resilience. Businesses, regulatory bodies, and consumers are demanding more sustainable practices, so organisations that fail to out sustainability at the top of their priorities risk losing market share and reputational trust. 

The ramping up of Scope 3 emissions reporting will keep minds focused on transitioning to alternative fuels. In addition, there is likely to be more appetite for innovation in the circular economy. The logistics sector will play a key role in this, whether that’s in terms of waste management, returns handling, or refurbishment. 

With global supply chains facing increasing challenges, from climate change to resource shortages to changing consumer behaviour, it has never been more important for businesses to integrate sustainability into operations. This helps to ensure adaptability while reducing waste and costs, which is key during volatile economic conditions.  

The future will undoubtedly bring new challenges; however businesses can combat this by prioritising resilience in all aspects of their supply chain operations, enabling them to navigate uncertainty with confidence and be able to innovate, adapt and grow.

  • Collaboration & Optimization
  • Risk & Resilience
  • Sourcing & Procurement

We speak to Andrew Black, Director at specialist procurement and supply chain consultancy Efficio, about his predictions for the year ahead.

2025 promises to continue many of the evolving trends that have defined global supply chain activities since the pandemic. Increased frequency and severity of disruption takes many forms. From geopolitical conflict, the climate crisis, skills shortage, to economic pressure, and the impact of new technologies, multiple factors have driven a surge in nearshoring and other efforts to increase supply chain resilience. 

While the recent past offers clues as to the shape of the future, it’s difficult to predict with certainty. We spoke to supply chain expert Andrew Black, Director at specialist procurement and supply chain consultancy Efficio, about his predictions for 2025 and beyond. 

Ongoing geopolitical instability

The Russian invasion of Ukraine continues to create significant uncertainty which impacts energy markets, security, and international trade. Potential cyberattacks, including on critical infrastructure like undersea internet cables, and regional destabilization (e.g., Houthi rebels targeting Red Sea shipping) are also likely to further strain supply chains and raise costs.

Last year, the closure of specific trade routes, such as the Suez Canal, resulted in rerouted shipping, longer transit times, and higher freight rates. This has made global trade less predictable and more expensive, highlighting Europe’s reliance on secure and efficient supply chains.

In response to these disruptions, Europe is expected to increasingly focus on onshoring and nearshoring efforts, particularly in strategic industries like electric vehicle battery production. This shift aims to reduce dependency on distant markets, notably China, and mitigate supply chain risks.” 

Trade with China and a decline in international travel:

Europe will continue to balance trade with China while protecting strategic industries, yet geopolitical tensions and travel disruptions (e.g., airlines avoiding flights over Russia) will make this increasingly challenging.

The decline in business travel post-COVID, as seen in major European airlines cutting flights to China, is also signalling broader changes in global supply chains. This shift away from business travel could see reduced demand for long-distance logistics and a further pivot toward regional trade.”

Supply chain resilience through visibility and strategic contracts

Building supply chain resilience in the face of these challenges will require enhanced visibility and transparency. Companies will increasingly invest to support these goals. Example include strategic supplier relationship management (SRM) and better communication with suppliers. Also, the use of technology like web scrapers to gain insights into global supply chains and potential bottlenecks.

Companies will also look to incorporate clauses into contracts that allow for better monitoring of their suppliers and even their suppliers’ suppliers. These measures will improve transparency and ensure that companies can react quickly to challenges in the supply chain, such as product allocation and delivery delays.”

A shift away from one-size-fits-all supply chains

European businesses are moving away from the traditional supply chain model. This often focused on outsourcing manufacturing to low-cost countries, particularly in Asia. Instead, businesses are recognising the need for more tailored supply chain strategies. These new models are designed based on the specific characteristics of different products in their portfolios.” 

A focus on product-specific supply chain design

Companies are increasingly designing supply chains that vary according to the nature of the product. Low-margin, high-value products may continue to be sourced from low-cost countries, while high-value, strategic products could be onshored or nearshored. This shift aims to enhance supply chain resilience and reduce geopolitical risks.

There is also a growing emphasis on product design teams working closely with supply chain professionals to design products that are not just cost-effective but also resilient. The goal is to source components from stable, reliable regions, reducing reliance on complex, global supply chains.”

  • Risk & Resilience
  • Sourcing & Procurement

Christina Slaughter, Senior Vice President, Supply Chain Management at tms, breaks down the preparations businesses can make for a tariff-heavy Trump presidency.

The global supply chain playbook will need a major update after Donald Trump takes office for the second time on January 20. Trump’s promises (or threats) to impose a wide array of new tariffs on imported goods might mean major changes for the ways that US businesses source supplies.

In the month since Trump’s November presidential victory, businesses have already stepped up their imports of goods from China. Many are hoping that they can build up the necessary stock surpluses to get ahead of the tariffs Trump has promised to implement come January. 

Warehouses are bulging with tariff-beating goods as businesses look to stock up before the Lunar New Year holidays when much of the country’s manufacturing will grind to a halt for up to a month. Businesses globally are holding their breath to see what comes next. 

But what else can and should businesses be doing now?

During his presidential campaign, Trump vowed to impose tariffs of between 10-20% on all imports – a massive expansion of the 10-25% levies imposed solely on Chinese goods during his previous term. 

He’s also threatened to impose an extra 60%-100% tariff on Chinese imports in addition to punitive 25% taxes on imports from Canada and Mexico. But his scattergun statements have businesses second guessing how the new regime will apply these restrictions. Understandably, it’s created a lot of uncertainty. 

What is clear is that US businesses must prepare for a range of possible scenarios and be ready to act depending on how they unfold, which means closely monitoring developments, getting contingency plans ready and having funding and logistics to react at lightning speed. 

During the last Trump presidency, suppliers developed Country of Origin Diversification strategies to avoid US tariffs on goods from China. They sourced production from alternative markets such as Vietnam, Malaysia and Indonesia. 

However, they may need to think again if universal tariffs are applied. And many are looking at onshoring and sourcing from US-based suppliers. 

“All you have to do is build your plant in the United States and you don’t have tariffs,” Trump has told US businesses. 

So, how could this work? 

From our experience, built over years supplying Fortune 500 clients – including providing drinkware, merchandise and related promotional accessories for several QSR clients, we have noted a number of things.

Some businesses are already prepared for the new regime. Beauty company Bath & Body Works, for example, is ahead of the curve using largely onshore manufacturing, with 85% of its products made in the US, mostly at a production site in Ohio. 

For many others, however, significant challenges remain. Many US businesses suddenly looking to source from suppliers within the US at the same time, for example, will strain the capacity to fulfil those orders and could drive up prices. 

Depending on the products, US-based suppliers will have to source purpose-built machinery to manufacture their goods. Yet in many cases, the specialised engineers qualified and experienced to build those machines are only found in Southeast Asia and China, meaning a further challenge: getting them to come to the US. 

US suppliers are throwing themselves into the breach

Many US-based suppliers are bullish about fulfilling the new contracts and have a refreshing “Yes, can do” approach. Yet many suppliers tend to be based in locations where they will find it hard to attract the workforce to fulfil large orders at short notice. 

It’s hard enough finding staff for retail chains these days, let alone the hundreds of manufacturing workers needed to work the challenging schedule in the same way as Chinese and SE Asia workers. 

US-based suppliers will also need access to a pool of resources to turn around large orders quickly. They’ll have to import the raw materials and tooling expertise to set up the production facilities. Establishing this infrastructure is time-consuming and requires sustained commitment. 

Sourcing from the US will also be expensive as labor and material costs are considerably higher than in China and other Asian countries. Ultimately, it may not work out any cheaper to source from the US. Paying the tariff could turn out to be more cost-effective. 

Businesses will need to make these calculations about costs and to develop a strong radar for available capacity. It could take time to establish the new supplier relationships, creating a period of instability for businesses. 

Challenging suppliers to prove they can deliver 

In the light of all this, we believe it will be important for businesses to challenge suppliers to demonstrate just how they plan to deliver their goods and services. 

Many – smaller suppliers, especially – will struggle to balance the right quality of product at a price point their buyers will still want to purchase and it is unlikely there will be a practical solution for everyone.

While business leaders crave stability, fortunes are also made during periods of disruption. When doing their calculations, businesses should remember that there are also advantages to sourcing goods from within the US. 

If production capacity becomes available, businesses will be able to fulfil their orders more rapidly – in weeks rather than the two and a half months transit time it can take ordering from a Chinese producer.

The size of orders could be smaller, too – allowing businesses to reduce their inventory, eliminating the need to sit on large amounts of stock for weeks or months, which is another overhead – which could lead to faster, more agile supply chains. 

Businesses would also save on transportation costs and lower mileage travelled would bring environmental savings. 

With no universal panacea, each individual business will need to do what it can within the parameters of its business model, product requirements and trading relationships. 

Here are some lessons based on preparations we are seeing businesses make now:

Don’t reinvent the wheel.

You may need to change a supplier, but this need not necessarily mean starting again from scratch. Explore ways to encourage existing suppliers to work with new suppliers to share expertise. 

Some organisations are assessing the potential for leveraging existing facilities in order to encourage them to partner in the US and also Europe to take their manufacturing there, rather than building a completely new supply chain.

Consider off-the-shelf solutions. 

Can elements of your product be off-the-shelf rather than bespoke? 

Many organisations are exploring the potential for using off-the-shelf bodies to keep down costs while still maintaining product quality.  

Prioritise careful management of stakeholder expectations. 

Being open and transparent with all customers and suppliers is critical and builds good faith.

This means strengthening and consolidating the partnerships we have with customers and suppliers. It is vital to ensure that all players align with one another on the different options and solutions they may need to implement. 

So far, our openness with our clients about the efforts we are taking to develop options for them have gone down well. 

It’s never too soon to plan ahead. 

No one knows quite how Trump’s tariffs promise will play out. It’s also unclear who will feel the impact most severely and to what extent these tariffs could hurt the US economy. Nevertheless, it is essential to act and be proactive by putting in place what you can now – not least due to the timescales involved in re-tooling, and so on.

The year ahead holds some significant challenges for US businesses, make no mistake. And while the tariff regime will likely create headaches for the supply chain, as expected, everybody will be in the same boat. 

But remember, for those who have preparations in place and can strike a good deal there will be opportunities to get ahead of the pack, too, and the canniest players will find first mover advantages. 

tms is a marketing, sourcing and technology company.

  • Risk & Resilience
  • Sourcing & Procurement

Ahead of Manifest Vegas 2025, Tony Zasimovich, Global Vertical Lead, Retail at DP World, discusses how the supply chain is evolving in a disruptive world.

DP World is the leading provider of smart logistics and enables the flow of trade across the world.

Beginning in 1972 as a local port operator in Dubai, to evolving into a global logistics powerhouse with operations in more than 78 countries across six continents, it is fair to say that DP World has been on quite the journey over the past half-century.

Global trade creates opportunities and helps improve the quality of life for people across the world. As part of this, DP World’s mission is to simplify the world’s trade flow and transform the possible for customers and communities. 

Ahead of Manifest Vegas 2025, Tony Zasimovich, Global Vertical Lead, Retail at DP World, speaks to SupplyChain Strategy to explore how supply chains can embrace the chaos and continue to thrive amidst geopolitical challenges and technological optimisation.

Tony Zasimovich, Global Vertical Lead, Retail at DP World

Can you share some background on yourself and the business?

Tony Zasimovich: “With a dedicated, diverse and professional team of more than 114,000 employees, DP World is pushing trade further and faster towards a seamless supply chain fit for the future. We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

“I am a 30-year senior executive with extensive knowledge in Global Supply Chain Management, having worked for a number of transportation and third-party logistics providers during my career. Part of my experience includes being based in Hong Kong overseeing eight countries and the management teams that provided service for their top international clients as well and directing the effort to build up the network and company-owned infrastructure for China-based activity. This led to taking on a global role, managing the international services for APL Logistics, opening up new services in origin consolidation and domestic warehousing distribution, US-based deconsolidation activity and the ocean, air, customs house brokerage and e-commerce services. I also launched and managed the Global Retail vertical for APL Logistics serving the US, Asia, Europe and Latin America clients leading the team to achieve successful and the most profitable years for the company. Today, I have established my own consulting firm under AMZ Advisors offering a full spectrum of advisory and consulting services for both domestic and international clients needing help in their end-to-end supply chain network capabilities.” 

What inspired you to get involved in logistics?

Tony Zasimovich: “I have always been fascinated by the role global logistics plays in making connections more seamless. Whether it was solving complex challenges like operational efficiencies to navigating geopolitical tensions, logistics for me isn’t just about moving goods from A to B, it’s about industry collaboration and working together to enable businesses and communities to receive what they need. Trade creates new and exciting opportunities that drive innovation and over time become the industry standard. I am proud to be a part of a business that plays a critical role in future-proofing supply chains and makes a tangible impact on businesses, communities, technology and the environment.”

What are you most looking forward to at Manifest 2025?

Tony Zasimovich: “Manifest 2025 is set to be one of the premier events in the annual calendar for the supply chain and logistics sector with industry executives, logistics service providers, innovators and investors all in attendance. With over 100 sessions that will focus on the critical challenges and solutions for end-to-end supply chain and logistics, it routinely showcases the best and brightest minds and ideas in the sector.  As ever, DP World is looking forward to connecting with our industry peers and engaging with Manifest’s global network of thought leaders for the knowledge sharing and collaboration I believe is so crucial. It will be through insightful discussions and networking opportunities where we will learn more on the latest trends, technologies and strategies that are shaping the future of global supply chains. As the landscape continues to evolve, events and partnerships like Manifest help us to demonstrate in person, our commitment to solving complex challenges and future-proof global supply chains.”

How do you think events like Manifest are contributing to the overall evolution of supply chain and logistics? What makes it so special?

Tony Zasimovich: “It is through business engagement platforms and partnerships with the likes of Manifest that industry professionals play a critical role in driving the evolution of global supply chains forward. Industry events bring together thought leaders, technology providers, end-to-end logistics leaders and supply chain stakeholders to discuss the challenges they face, and exchange insights on how they are working to solve each challenge. Focusing on collaboration, Manifest provides an ideal space to share best practices and gain insights into trends that will continue to shape the future of supply chains. Face-to-face networking opportunities allow for transparent, open conversations on how supply chains will remain agile in an ever-changing landscape.”

What, broadly, do you think 2025 holds for the supply chain space?

Tony Zasimovich: “In 2025, we anticipate global supply chains will continue to be impacted by the changing environment around technological innovations, geopolitical dynamics and rising consumer demand. Supply chain and logistics leaders will continue to integrate artificial intelligence and automation technologies into their operations establishing real-time data to support decision-making, and ultimately streamlining operations end-to-end.

“As we are in an era of fragmentation, we expect geopolitical challenges, and technological optimisation to continue to drive the diversification of supply chains. Defined not only by disruption, but an increasing tendency towards protectionism, logistics and supply chain providers like DP World must prioritise supporting our customers to navigate new technology, legislation and trends like friendshoring, reshoring or nearshoring. We anticipate supply chain workers will become increasingly upskilled in managing automation and digitisation, to allow for supply chains to be smarter, more agile and prepared to navigate rapidly changing global landscapes. 

“Whether flooding or droughts, supply chain disruption caused by climate change has become more cyclical, with increasingly severe knock-on effects for global trade in recent years including major trading routes along the Mississippi, Rhine, Yangtze rivers and the Panama Canal. Therefore, sustainability will continue to be a critical driver of evolving supply chains in 2025. Providers will adopt greener practices that reduce carbon footprints, embrace circular economy models and meet the environmental expectations of consumers. Businesses will continue to prioritise agility and work to build resilient supply chains to ensure global trade continues to flow. Overall, we anticipate supply chains to become smarter, more sustainable and agile through advanced technological integration, flexibility and resilience, industry collaboration and advanced workforce skills.”

What does 2025 hold for your business specifically?

Tony Zasimovich: “In 2025 we will continue to prioritise coopetition, adaptability and resilience. This includes shifting our ways of thinking, where collaboration and competition exist side by side, enabling businesses to optimise their operating models and respond to industry challenges more effectively. As an end-to-end logistics leader, we offer a deeply specialised infrastructure and service offering across an ever-expanding global footprint that supports our customers to adapt and grow while remaining resilient. We have end-to-end connectivity across a range of transport modes and will continue to invest in resilient infrastructure and digital tools, that offer integrated supply chain solutions for specific sector verticals to maximise efficiency. Expanding our logistics capabilities will enable us to navigate some of the uncertainties precipitated by geopolitical and supply chain challenges while expanding our offering to customers. 

“We have committed to a series of environmental goals as part of our ‘Our World, Our Future’ sustainability strategy. We acknowledge the impact our operations have on the climate therefore we have committed to a reduction in Scope 1 and 2 greenhouse gas emissions by 42% by 2030 and net zero by 2050. Throughout 2025, we will continue to mitigate against climate disruptions and work with our stakeholders (consumers, investors and governments) so we have a clear roadmap for 2030.”

Learn more about DP World here.

  • Sourcing & Procurement
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Ahead of Manifest Vegas 2025, Will Heywood, Chief Customer Officer at DHL Supply Chain, reveals the importance of promoting positive change in the supply chain and beyond.

DHL Supply Chain needs no introduction.

As the global leader in contract logistics, DHL Supply Chain drives competitive advantage for its customers with tailored logistics solutions, combining globally standardised warehousing, transportation, and integrated services. Leveraging deep sector expertise, vast global reach, and invaluable local insights, DHL Supply Chain expertly manages end-to-end supply chains—covering everything from raw materials and manufacturing to the seamless delivery of finished goods and return services.

In an exclusive interview with SupplyChain Strategy, Will Heywood, Chief Customer Officer at DHL Supply Chain, shares his insights on what’s to come at Manifest Vegas 2025. He sees the event as a perfect match for his organisation, poised to enhance the future of supply chain innovation.

Will Heywood, Chief Customer Officer at DHL Supply Chain

Can you share some background on yourself and the business? 

Will Heywood: “I’ve been with DHL Supply Chain for just over 20 years. Prior to being appointed the Chief Customer Officer in 2024, I led the North American strategy, marketing, and product development teams. I also spent about five years in operations excellence, working closely with our frontline teams on things like labor management and operations development. I’ve worked in the technology sector and have led acquisitions and divestiture projects for the company.”

What inspired you to get involved in logistics?

Will Heywood: “Prior to joining Exel, which was acquired by Deutsche Post in 2005, I was a management consultant and worked in financial services, which I didn’t particularly enjoy. However, I also spent some time in manufacturing, which I really enjoyed. The tangible nature of manufacturing and similar kinds of businesses where you could see with your own eyes what was happening was great. I received a consulting project with Exel and I really liked the people. I liked the nature of the service the company provided so that really resonated with me.”

What are you most looking forward to at Manifest 2025?

Will Heywood: “I’ve been to every Manifest since it started, and I’m blown away by how quickly it’s grown. It’s doubled in size every year and I think this year they’re expecting around 6,000 attendees. The team has done a good job to consistently provide quality content. I look forward to hearing the keynotes, and the educational sessions as well as seeing what’s being presented from an innovation standpoint. The conference has a good mix of manufacturers, shippers, third party logistics companies, technology providers, startups, as well as investors. This mix of attendees provides an opportunity to have interesting conversations around what’s happening in the industry from a variety of perspectives.”

How do you think events like Manifest are contributing to the overall evolution of supply chain and logistics? What makes it so special?

Will Heywood: “As industry leaders in supply chain logistics, we at DHL Supply Chain have an obligation to help define the industry and promote what supply chain means and the value it provides overall. Where we have opportunities to do that publicly, we like to lean into that. With Manifest, we saw an organisation focused on doing things differently in the supply chain space. They’re targeting a younger demographic, which fits nicely with our views on how the workforce is evolving and the exciting challenges that can make a career in supply chain even more interesting.”

What, broadly, do you think 2025 holds for the supply chain space?

Will Heywood: “Regardless of the year I think there is always an aspect of unpredictability in our business. Given developments over the last number of years, there are more explicit challenges that industries will have to deal with. At DHL Supply Chain, we spend a lot of time thinking through various scenarios and how we set our stakeholders up to be successful regardless of the things we think we know and the things that will surprise us. So contingency planning, scenario planning, all those things already feature heavily into what our customers are dealing with and how we continue to support them.”

What does 2025 hold for your business specifically?

Will Heywood: “We have been on a growth trajectory over the last decade, and I believe that will continue. We are exploring different areas – industries and services – that historically we haven’t been involved in and that’s exciting for our business and our people. It presents growth opportunities for our associates, and it also exposes us to new customers who are less familiar with outsourcing supply chain and leveraging some of the value-creating technologies that are coming into the market. We’re pretty excited overall with what lies ahead in the next year.”

Learn more about DHL Supply Chain here.

  • Sourcing & Procurement
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Giuseppe Bergamaschi, Sales Director at Milexia Italy, looks at military aircraft as an object lesson in supply chain lifecycle management.

The longevity of military aircraft, if handled correctly, can span several decades. This is important considering the average Boeing aircraft costs anywhere from $89 million to over $442 million, depending on model. Because of the considerable expense involved, the military aerospace industry takes the issue of a plane’s lifespan very seriously. Effective supply chain management solutions are paramount. 

Complex and expensive decisions in a rapidly changing landscape

Distributing high-reliability components for military aircraft throughout their entire lifecycle presents multi-layered supply chain challenges. Adding to this complexity is obsolescence management. Internal components for these aircraft systems, including semiconductors, and mechanical parts, have much shorter life cycles. In some cases, their life span can be less than five years. 

The prolonged operational lifecycles of military aircraft work in parallel with rapid technological developments. This create a dynamic landscape where components risk obsolescence before the end of an aircraft’s service life. This means managing products with long lifecycles. At the same time, however, militaries need to balance the engineering costs for eliminating internal essential components with shorter lifecycles. Supply chain disruptions, strict budget controls, legacy system integration, and regulatory obligations increase the urgency for effective obsolescence management systems.

To address this ‘two-speed’ challenge, military aerospace organisations must implement a complete lifecycle management framework. Such a framework must qualifies all component aspects occurring during the complete lifecycle of the system. One that on every level strengthens the integration of technologies, processes, and methodologies. Only by doing so can such a plan ensure the agility, upgradeability, and sustainability of military and aerospace systems.

Developing a lifecycle management framework 

Here are some of the important considerations for developing a complete management lifecycle framework:

Technological Innovation:
  • Digitalisation, data analytics, and artificial intelligence – must be adopted to enhance predictive maintenance and proactive monitoring capabilities, improve asset tracking and management, and aid solid decision making across the lifecycle. 
  • Digital twin technology – a new evolving technology that by virtual representation of a system or a physical object holds immense potential for quantifying the impact of obsolescence and mitigation issues and strategies.
  • Obsolescence design innovation – develop modular designs with the use of open-source infrastructures to help expedite the replacement or upgrade of components as needed.   Obsolescence considerations should be factored into the design of new components and offerings from the outset. Involving design experts early on in the process in cooperation with engineering units, suppliers, and other stakeholders. 
Processes:
  • lifecycle forecasting – implement proactive tools and methodologies to predict and monitor potential obsolescence issues. 
  • In-depth qualification process – successful qualification, of all aspects occurring during the complete lifecycle of the system must be implemented. For the integration of the components into the manufacturing process, component deviations need to be considered as well as component tolerances within the qualification process. Additionally, the reliability of components and sub-systems considering the harsh environmental and operational situation within military air vehicles has to be taken into account. 
  • Circular economy strategies – develop refurb, repair, and recycle strategies to extend life and make the best use of components in the lifecycle. 
  • Robust supplier verification – to eliminate the risk of counterfeit technologies. Counterfeit components are often difficult to identify by visual inspection alone. As such, businesses must take proactive measures to detect these fake parts from the supply chain, by having strong relationships with verified suppliers.
  • Aircraft manufacturing diligence abide by the aircraft manufacturer’s recommended maintenance schedule and schedule repairs, routine servicing, and inspections accordingly. Ensure all maintenance work is carried out by a highly skilled maintenance crew that can provide expertise about an aircraft’s unique and ultimate operating conditions and state of maintenance.
  • Enforce a service life assessment programmeconsider a formalised service life assessment, to optimise the lifecycle potential of military aircraft. Real-time monitoring will identify issues as they arise rather than using an interval-based maintenance model. Aircraft should be systematically rotated to different tasks, in different phases of their lifecycle to test for longevity, agility, and capacity to upgrade or transition to alternative missions as they age.
People:
  • Collaborative partnerships – with industry partners and government agencies to share obsolescence methodologies and co-create for developing innovative solutions. 
  • Supply chain collaboration – embrace strong communication and collaboration between OEMs, suppliers, and end users to ensure a cohesive approach to obsolescence management, and the sustainability of aircraft. 
  • Dedicated teams – establish a dedicated obsolescence management team responsible for tracking and addressing potential risks in a timely manner. Their role should include developing a replacement strategy, working with suppliers, maintaining an obsolescence database, and strategic planning for obsolescence.
  • Educate employees – implement an ongoing training programme for the education of important best practice methodologies, and the maintenance of components. Include training schemes to educate employees on how to recognise counterfeit components. What signs to look out for when inspecting parts and how to spot fakes through comprehensive testing processes. 

Technological developments are pivotal in shaping the future of military aircraft, offering transformative capabilities to enhance performance and effectiveness. A proactive and complete lifecycle approach is the only way to manage the ‘two-speed’ challenge for the long-term sustainability and operational agility of any military operation.

  • Sourcing & Procurement

Mauro Cozzi, CEO and Co-founder at Emitwise, explores the role of accurate data in driving sustainability throughout the supply chain.

As we bring in the new year, 2030 emissions reduction targets are transitioning from long or mid-term to near-term. This increasing urgency to fulfil public commitments is increasing pressure to calculate, disclose, and reduce emissions. The complexity of Scope 3 emissions data that encompasses the entire value chain, continues to challenge organisations – many of which still rely on broad estimates to measure their carbon footprint. These inaccuracies hinder effective decision-making and limit the impact of sustainability initiatives. Given these challenges, procurement emerges as a pivotal starting point for reducing carbon emissions and achieving sustainability targets. 

By fostering partnerships with sustainable suppliers and prioritising accurate Scope 3 emissions data, companies can embed environmental accountability throughout their value chains, paving the way for more precise carbon tracking and impactful emissions reductions.

Tackling Transparency in Supply Chains

Supply chain complexity and inconsistent data practices make achieving emissions transparency particularly challenging. Traditional methods often inflate carbon footprints, complicating efforts to make informed sustainability decisions. According to recent research, one-third of procurement leaders cite data accuracy as a significant obstacle to measuring Scope 3 emissions.

Four methodologies are commonly used for calculating Scope 3 emissions:

  1. Spend-based: Relies on procurement spending data but risks overestimating emissions as expenditures rise, even when actual emissions remain unchanged.
  2. Average data: Bases calculations on the volume of goods or services consumed, offering better accuracy than spend-based methods but lacking the specificity required to capture supply chain intricacies.
  3. Supplier-specific data: Utilises primary data from suppliers for more precise calculations but demands significant engagement and collaboration.
  4. Hybrid methods: Combines primary and secondary data, striking a balance between accuracy and feasibility by leveraging supplier-specific data where possible and supplementing it with industry averages.

To enhance data accuracy, businesses should prioritise incorporating primary supplier data into their reporting processes. Though labour-intensive and requiring specialised skills, this approach delivers a clearer picture of supply chain emissions, bolstering decision-making and resilience.

Building Stronger Supplier Partnerships for Sustainability

Effective Scope 3 emissions management begins with embedding sustainability into procurement processes. From supplier selection to contract negotiation, prioritising partners committed to environmental responsibility and accurate data reporting can reduce overall emissions and foster collaborative relationships.

Segmenting suppliers by their data maturity and emissions capabilities allows businesses to allocate resources more effectively:

  • High-maturity suppliers: Capable of providing verified data across Scopes 1, 2, and 3, along with product carbon footprints (PCF).
  • Medium-maturity suppliers: May require support to meet emerging data standards.
  • Low-maturity suppliers: Benefit from training, educational resources, and incremental steps toward emissions tracking and reporting.

This targeted approach ensures advanced data requests are directed at capable suppliers while supporting others in their journey towards greater transparency.

Harnessing Collaborative Industry Initiatives

Sector-wide and cross-industry collaborations play a crucial role in standardising Scope 3 data practices. Initiatives like the Partnership for Carbon Transparency (PACT) provide shared reporting methodologies, simplifying the process for suppliers and procurement teams.

Sector-specific alliances, such as Together for Sustainability in the chemicals industry, help align Scope 3 standards, reducing discrepancies and enabling consistent supplier comparisons. These initiatives streamline reporting processes, enhance data quality, and drive systemic change aligned with global sustainability goals.

Decoding the Regulatory Landscape for Scope 3 Emissions

Global regulatory shifts demand precise, verifiable carbon emissions data, with Scope 3 emissions increasingly coming under scrutiny. The EU Corporate Sustainability Reporting Directive (CSRD), for instance, obligates large EU firms and their value chains to disclose detailed carbon data, including Scope 3 emissions. Non-EU companies are also feeling the ripple effects, as stakeholders worldwide demand heightened sustainability transparency.

This evolving regulatory environment leaves no room for estimated or incomplete data, making the need for precise Scope 3 reporting a critical factor for maintaining global market competitiveness.

The Strategic Value of Sustainable Procurement

Embedding Scope 3 data practices within procurement not only positions organisations to meet their near-term public commitments but also strengthens supplier relationships, mitigates climate risks, and bolsters organisational resilience in unstable economic conditions.

As primary data becomes central to achieving emissions reduction targets, procurement emerges as a strategic lever for driving the low-carbon transition, delivering environmental and long-term business benefits.

By making procurement a core tool for carbon management, businesses can foster accountability across supply chains, build robust partnerships, and ensure their sustainability efforts are both measurable and impactful.

In the pursuit of a sustainable future, procurement stands as the critical link between ambitious goals and actionable outcomes.

  • Sourcing & Procurement
  • Sustainability

Almost half of all supply chain leaders recently named tariffs and trade barriers as their top concern going into 2025.

In the wake of US President-Elect Donald Trump’s latest vocal assertions regarding upcoming international tariffs, barriers to international trade have swiftly risen to the top of supply chain leaders’ lists of concerns headed into 2025. A new report released by logistics SaaS company Descartes Systems Group found that close to half (48%) of supply chain leaders surveyed identified rising tariffs and trade barriers as their top concern. This was closely followed by supply chain disruptions at 45% and geopolitical instability at 41%.

Jackson Wood, Director, Industry Strategy at Descartes, noted that “With the potential for the incoming US administration to impose new and additional tariffs on a wide variety of goods and countries of origin, US importers may need to significantly re-engineer their sourcing strategies to mitigate potentially higher costs.”

Trump promises tariffs will define the outset of his second presidency 

At the end of November, Donald Trump made repeated posts on his social media platform Truth Social promising that, on day one of his administration — in addition to deporting large numbers of allegedly illegal immigrants — he would impose significant and broad new tariffs on goods entering US ports. 

Trump has claimed he will impose a 25% levy on all goods entering the US from Mexico, and Canada on his first day in office. The move will, Trump claims, somehow help crack down on immigration and illegal drug smuggling. In addition to the blanket 25% tariff on all products, Trump also said that China would be subject to an additional 10% “above any additional tariffs.” While campaigning earlier this year, Trump floated the possibility of tariffs as high as 60% on all Chinese-manufactured goods. 

Tariffs provoke uncertainty as supply chains race to diversify

The potential for tariffs to eat into profit margins for western companies, which in turn will pass that cost on to consumers, is creating a scramble among companies of all sizes to place orders quickly and for supply chain leaders to rapidly reshore what elements of their supply chains they can. Descartes’ research found that tariffs and trade barriers ranked as the priority issue regardless of company size, as respondents at companies with less than 250 employees, 251-500, 501-1,000, 1,001-50,000 and 50,000+ employees all cited it as the most significant issue they are currently facing.

A recent report found that various manufacturers in the tech and consumer goods sectors are seeing huge upticks in overseas orders as businesses attempt to secure critical goods ahead of Trump’s inauguration, which also falls around the regional shutdown caused by the Lunar New Year. Affected industries will likely include display panels, IC design, memory, and optical communications. 

But beyond short-term overstocking, Descartes notes that a tariff-happy Trump presidency could highlight a newfound necessity for organisations involved in international trade to sharpen their supply chain analytics practices to help build more resilient supply chain networks. 

“Evolving tariffs and trade policies are one of a number of complex issues requiring organisations to build more resilience into their supply chains through compliance, technology and strategic planning,” argued Wood.

  • Risk & Resilience
  • Sourcing & Procurement

Ahead of Manifest Vegas 2025, Lance Malesh, president and CEO of MODE Global, shares his excitement for the conference and what it means for his organisation.

When it comes to logistics challenges, there isn’t one that MODE Global can’t overcome.

MODE, a leading multi-brand 3PL platform, excels at overcoming challenges to meet customer needs. Backed by its family of brands and expert teams, MODE delivers reliable, scalable services tailored to each business’s unique requirements. Its advanced technology solutions offer the choice and control needed to manage shipping and supply chain operations effectively via the use of supply chain data to deliver predictive analytics and container visibility for its customers. With a range of land, sea, and air shipping solutions at its disposal, MODE leverages its data ecosystem to customise its network.

Speaking exclusively to SupplyChain Strategy, Lance Malesh, president and CEO of MODE Global, reveals his organisation’s direction of travel ahead of Manifest Vegas 2025 which is set to be one of the most highly anticipated supply chain events of the year.

Lance Malesh, president and CEO of MODE Global

Can you share some background on yourself and the business?

Lance Malesh: “My name is Lance Malesh, and I am the president and CEO of MODE Global since 2020. Prior to joining MODE, I was Chief Commercial Officer for BDP International and president and CEO of BridgeNet Solutions. 

“MODE is a multi-billion, multi-brand, 3PL platform and one of the world’s leading logistics companies. We are a top ten truckload freight brokerage and the largest non-asset intermodal provider in the United States. Our family of brands includes Avenger Logistics, MODE Transportation and SUNTECKtts.”


What inspired you to get involved in logistics?

Lance Malesh: “Like so many others in our industry, I fell into it by happenstance. I had started out at a concrete manufacturing company and a job opportunity led me into transportation. I look back on my 25+ years in logistics and can’t believe it has been that long, but this industry has been good to me. I’m so excited to see where the future takes us.”


What are you most looking forward to at Manifest 2025?

Lance Malesh: “MODE is co-sponsoring the opening night festivities, which should be a fantastic way to start off the conference. And of course, I am looking forward to my speaking session on Optimizing Supply Chain Decision-Making through Automation with a fantastic panel of experts alongside me. Overall, MODE is excited to be a sponsor and exhibitor at the conference.”


How do you think events like Manifest are contributing to the overall evolution of supply chain and logistics? What makes it so special?

Lance Malesh: “This is our first time attending Manifest, but we have seen and felt the influence of this conference in the industry. It had tremendous buzz after the 2024 show, and we knew we wanted to be a part of the excitement in 2025. The energy and growth of Manifest is exactly a fit for where MODE is going in the future.”


What, broadly, do you think 2025 holds for the supply chain space?

Lance Malesh: “From a macroeconomic perspective all indicators point to a resurgence for the logistics space. Following several down years, I do believe the turning point is in sight, which is exciting for us and the industry overall. We know the first of the year will be all about the potential for another ILA strike, and we’re all watching the new administration to see how any new tariffs will affect trade. But overall, I am optimistic for what’s to come in 2025.”


What does 2025 hold for your business specifically?

Lance Malesh: “MODE Global has persevered through the inevitable down cycles that come in logistics, just like this one, and has always come out stronger on the other side. In fact, as evidenced by our recent acquisition of the Jillamy Freight Brokerage business, we are bigger and better than before. So, I expect more growth and expansion of the MODE Global family of brands and a continuous focus on technology to enable our business to run faster and more efficiently for our customers and carriers alike.”

Learn more about MODE Global here.

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Ahead of Manifest Vegas 2025, Vignan Velivela, co-founder and CEO of fleet payments platform AtoB, explores how this year is set to be a defining year in digital transformation.

AtoB is changing the game.

The trucking and logistics industry is the backbone of the economy, but its payments infrastructure is outdated and flawed. Current payment tools are hard to use, vulnerable to fraud, and burdened with unclear fees. Existing providers often fail to address the economic and practical needs of industry users.

Solving this problem is AtoB. The company is modernising the payments infrastructure for trucking and logistics. Supply chains rely on the timely movement of capital to function efficiently with AtoB’s mission being a world in which that capital movement occurs reliably, instantly and fairly.

Speaking exclusively to SupplyChain Strategy ahead of Manifest Vegas 2025, Vignan Velivela, co-founder and CEO of AtoB, shares what the supply chain space looks like moving forward and where his organisation fits into the equation. 

Vignan Velivela, co-founder and CEO of AtoB

Can you share some background on yourself and the business?

Vignan Velivela: “I’m Vignan Velivela, co-founder and CEO of fleet payments platform AtoB. My background is in building financial tools, which gave me a deep appreciation for how innovative technology can address systemic inefficiencies. AtoB was founded to bring modern, tech-driven solutions to the trucking industry, starting with fleet payments. Today, we’re on a mission to empower fleets with tools that simplify operations, improve cash flow, and help businesses of all sizes thrive.”

What inspired you to get involved in logistics?

Vignan Velivela: “Logistics is the backbone of the economy, yet it remains one of the most underserved industries when it comes to technology and financial innovation. I saw an opportunity to apply my experience in building financial tools to solve challenges that fleets and drivers face every day—like outdated payment systems, limited access to credit, and operational inefficiencies. By addressing these pain points, we can make logistics not just more efficient but also more equitable for everyone involved.”

What are you most looking forward to at Manifest 2025?

Vignan Velivela: “Manifest is a unique opportunity to connect with forward-thinkers who are shaping the future of supply chain and logistics. I’m especially looking forward to conversations about how technology is driving real-world change—whether it’s making fleets more efficient, improving driver experiences, or enabling businesses to scale sustainably.”

How do you think events like Manifest are contributing to the overall evolution of supply chain and logistics? What makes it so special?

Vignan Velivela: “These events are great for fostering collaboration and knowledge-sharing across the industry. They bring together leaders, innovators, and operators who might not otherwise cross paths, creating a space to exchange ideas and build partnerships. What makes Manifest special is it’s not just about discussing trends, but about showcasing tangible solutions that are shaping the future of logistics.”

What, broadly, do you think 2025 holds for the supply chain space?

Vignan Velivela: “2025 will be a defining year for digital transformation in the supply chain industry. The focus will shift toward making supply chains more agile and responsive, leveraging data to optimise operations in real time. This evolution will demand robust payment systems and innovative tools, ensuring small to midsize businesses can stay competitive in an increasingly fast-paced and digital-first environment.”

What does 2025 hold for your business specifically?

Vignan Velivela: “For AtoB, 2025 represents a year of expanding our impact through digital transformation in the trucking industry. We’ll continue to enhance our platform, FuelMap, and Digital Wallet, making it easier for fleets to access the tools they need to streamline operations and improve cash flow. We’re deepening partnerships and expanding our capabilities to meet the growing demands of the industry. It’s an exciting time as we work to shape the future of logistics with innovative financial solutions.”

Learn more about AtoB here.

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Nearshoring promises to reduce the chances of disruption, but also threatens higher costs and the added risk of the unknown.

The last five years have seen a near-complete reimagining of the globalised, cost-driven approach to procurement that defined sourcing between the end of the 20th century and the worldwide disruption caused by the COVID-19 pandemic. 

Prior to 2020, purchasing was defined by sprawling supply chains which prioritised speed and cost over other virtues. These just-in-time supply networks performed poorly when the pandemic caused unexpected spikes in demand, disruption throughout the value chain, and prices to skyrocket. While the effects of the pandemic have gradually faded over the last four years, subsequent geopolitical events and economic pressures point to it as the dawn of an era in which McKinsey analyst Karl-Hendrik Magnus notes “volatility [looks] more and more like the rule rather than the exception.” The current climate of ongoing supply chain disruptions shows few signs of growing more hospitable. As a result, rising costs, extreme weather, and geopolitical tensions have placed nearshoring at the top of the agenda for many supply chain leaders in search of a way to reinject resilience into their supply chains. 

From “Just in Time” to “Just in Case”

It doesn’t matter how cheaply you can buy something if it spends months in transit, costs too much money to ship, or never arrives at all. Yogen Shah, a procurement director working in the oil and gas sector, observes that many of the economic and technological systems upon which the modern world depends are overly concentrated in the hands of a small number of large corporations. 

“It’s not just about supply chains—it’s the whole world depending on one or two companies based in the United States for their operations,” Shah said, in reference to the outage in late July that left 8.5 million Microsoft computers offline, grounding flights, and disrupting critical systems around the world. “This is similar to what was happening in supply chains before COVID-19, where most large companies depended solely on China for sourcing.” 

Shah notes that, by depending on a single country to supply the vast majority of a certain commodity — whether that’s manufactured goods or digital infrastructure — not only does the system become more susceptible to shocks and disruption, but the ability to cultivate those capabilities elsewhere will also be limited, making it progressively harder to pivot away from the single, monolithic supplier market. 

“Nobody was thinking about diversification before the pandemic because it was cheap and so everyone was building capacities in China, completely ignoring the risk of depending on one country for their materials,” he says. “If you’re dependent on just one country, over time you’re also losing the skill sets needed to manufacture whatever that country produces elsewhere. With China, we’re losing the ability to manufacture low-tech items. Today, if someone needs to produce something simple like a needle, nobody in Europe or America knows how to do it. It’s not just about losing jobs or economic benefits; we’re losing vital skills.” 

In the wake of the COVID-19 pandemic, Shah acknowledges that “there’s at least a realisation that we need a ‘China plus one’ strategy.” In the US, a 2023 report found that companies are aiming to reduce exposure to the Chinese economy by 40%. Chinese exports to the US dropped by 20% last year, compared with 2022. 

He adds that a rise in right wing political movements over the past five years has also eroded much of the neoliberal, globalist status quo that preceded the pandemic. “Many are now shifting from globalisation to localization, with governments becoming more right-leaning, like Trump, Modi, or what’s happening in France. Everyone wants to protect local jobs and local economies,” he notes. “We’ll likely see ‘China plus one,’ or even ‘plus three,’ strategies being developed because companies don’t want to depend on one or two countries, or even just Asia. What happens if there’s a civil war or disruption in shipping routes? Where will you turn for your critical operations? That’s why many companies are ensuring that their critical supplies have options available within their own country or region. It might be slightly more expensive, but it’s better to produce something at a higher cost than nothing at all.”

Nearshoring for a more resilient supply chain 

From nationalist protectionism to fears of another pandemic-scale disruption, many organisations are increasingly finding reason to disentangle their supply chains from markets on the other side of the world.

Gemma Thompson, a Senior Consultant for Strategy and Growth at supply chain and procurement consultancy Proxima, notes that, “when done effectively,” nearshoring “can reduce dependence on more distant suppliers, which, when done well, can provide resilience in procurement and sourcing strategies.” Hoping to mitigate the risks posed by more complex, geographically distributed supply chains, companies are starting the process of shifting resource extraction, production, manufacturing, and other critical elements of their value chain closer to home. 

Thompson adds that there are other attractive qualities to nearshoring than simple risk reduction. “Shorter, more efficient logistics networks will present an opportunity to reduce carbon footprint, and in theory, a shorter supply chain should offer greater visibility and, thus, greater transparency. Operating closer to home also presents an opportunity to simplify regulatory compliance,” she says. 

At the same time, however, companies exploring the benefits of a more local supply chain still want to preserve the financial benefits that pulled their business overseas in the first place. This creates some challenges, however.

“Often, the initial costs of nearshoring may be higher due to infrastructure investment and, in particular, higher labour costs,” admits Thompson. However, she notes there may be upsides for some industries that can help balance the scales, and that organisations should view the trade-offs of nearshoring more holistically.

“Reduced transportation costs and lower tariffs could prove to present initial savings, whilst the business case to nearshore may also involve investing in tech to mitigate costs and future-proof supply solutions,” she adds. “Unpicking complex global supply chains is not easy, nor economically feasible for some organisations, in some sectors, or some locations… We are talking about the implications of changing supply models here, and that needs serious consideration in strategy, execution and ongoing management.” 

Read the full issue of SCS here!

  • Risk & Resilience
  • Sourcing & Procurement

New research shows almost half of all circular economy implementation efforts in the UK have stalled.

Efforts to implement circular economy practices in UK organisations are struggling, according to new research from Ivalua. According to the research, just one-in-four businesses surveyed have been able to successfully make their supply chains more circular.  

Many to miss out on economic and sustainability benefits.

Ivalua’s research found that more circular economy models are helping UK businesses meet persistent efficiency, cost and sustainability challenges. 

The circular economy essentially refers to practices that replace the traditional linear model of take-make-waste with a more regenerative approach. This approach, according to the World Economic Forum, emphasises the restoration and regeneration of products, materials and energy. As a result, circular economic practices include recycling, part harvesting and remanufacturing, repair, refurbishment and re-commercialisation. However, circular economic thinking doesn’t just seek to replace the existing disposable manufacturing culture with one that favours more recycling; the circular economy challenges conventional metrics of value creation, pushing manufacturers, supply chain managers, and sourcing teams to design products, supply chain models, and logistics networks that put durability, repairability and recyclability in mind.

Ivalua’s report finds that  more than half of organisations implementing circular economy models generated more revenue. Not only that, but these organisations also reported more efficient material usage, a reduced carbon footprint, and lower costs. However, most organisations still struggle to instil circular economy practices in their business. Therefore, they are also failing to see the benefits. .

Struggle to implement  

The study of 300 UK supply chain and procurement decision-makers found that just 25% have implemented a circular economy model. Almost half (49%) say they are in the process of, or planning to implement a circular economy model, while 22% still have no plans at all.

The findings indicate that the circular economy slowdown stems from basic sustainability shortcomings. UK businesses currently lack comprehensive and fully implemented plans for using renewable energy (75%), buying recycled materials (76%) and exchanging resources with suppliers (81%).

“Against persistent inflation and rising energy and fuel costs, UK businesses must urgently find new ways to optimise their supply chains,” says Jarrod McAdoo, Director of Product at Ivalua. “In our ‘survival of the fittest’ economy, circularity will improve the financial and environmental standing of businesses – particularly those who can gain a first-mover advantage. In fact, our data shows more than half (51%) of UK businesses say if they don’t implement circular economy models, they’ll be overtaken by greener, more efficient competitors.”

  • Sourcing & Procurement
  • Sustainability

Mark Holmes, senior adviser for global supply chain at InterSystems, explores “first mile” logistics’ role in optimising supply chains.

In the food and beverage (F&B) industry, much of the recent focus has been on the way organisations handle the last mile – the final stage of delivering products to consumers. This makes sense, given the rise of quick commerce and home delivery services like JustEat, Deliveroo, and Tesco Whoosh, which have extended their reach to include groceries alongside traditional take away food.

Even major brands such as Heinz, Unilever, and PepsiCo have set up direct-to-consumer delivery options. However, this focus on the last mile risks overlooking an equally crucial phase of the supply chain: the first mile, where raw materials are sourced, and the journey of the product begins.

The hidden costs of neglecting the first mile

The first mile forms the bedrock of a successful supply chain. Poor management in the initial phase can lead to issues like excess inventory, difficulties in supplier coordination, and overall inefficiencies that ripple throughout the supply chain. These problems can result in higher operational costs and missed opportunities for reinvestment in areas that directly benefit the customer, such as product quality and pricing.

For F&B supply chain organisations aiming to boost efficiency, the first mile is a logical starting point. By harnessing the power of data, companies can identify and address inefficiencies early in the supply chain process.

However, currently, many companies still grapple with challenges like a lack of real time data visibility and reliance on outdated manual processes. According to an InterSystems survey of supply chain leaders, 41% cite the absence of real time data as a major barrier to progress, while 39% struggle with manual processes.

The ability to quickly ingest, analyse, and subsequently make strong business decisions is critical in demand sensing and forecasting. Yet, antiquated data management processes and inaccurate data (37%) impede progress. Nearly a third (30%) of supply chain leaders said processes built on outdated algorithms without agility to adapt present a key challenge in this space.

InterSystems research reveals that the biggest barrier to achieving full supply chain optimisation is the lack of integration between disparate data sources, including systems and applications, cited by 46% of respondents, rising to 56% in the fast-moving consumer goods (FMCG) space.

Overcoming the hurdles

To overcome these obstacles and optimise the first mile, F&B supply chain organisations must look to better integrate and use trusted and clean data.

A smart data fabric architecture, underpinned by advanced analytics and decision intelligence (A&DI) platforms, is instrumental in providing supply chain organisations with this clean, reliable data needed to optimise the first mile. The smart data fabric accesses, transforms, and harmonises data from multiple sources, on demand. This seamless integration of the various data sources involved, both within and outside of the organisation, gives F&B supply chain businesses a comprehensive view of the whole supply chain. This approach allows supply chain firms to leverage usable, trustworthy data to make faster, more accurate decisions in the first mile and beyond.

The smart data fabric also integrates a broad range of embedded analytics capabilities, such as data exploration, business intelligence, and machine learning. These tools empower F&B supply chain companies to gain new insights and fuel intelligent predictive and prescriptive services, and applications.

This real time access to trusted, unified data and intelligent insights delivers significant opportunities for F&B businesses across the supply chain, enabling them to improve demand forecasting, optimise inventory levels, and improve overall supply chain performance.

Data-Driven optimisation in the first mile

Continuous data flow and the use of advanced analytics facilitate ongoing analysis and optimisation of first-mile processes, leading to greater efficiency and productivity.

Key areas for improvement include demand forecasting and planning, where bringing together real time sales and consumption data improves demand forecasting. This also allows for more precise production scheduling, reducing lead times and enhancing manufacturing efficiency.

Automated workflows are another area where real time data can make a significant impact, reducing the need for manual intervention and boosting operational efficiency.

Enhanced communication is another benefit of real time data, supporting instant engagement between suppliers and manufacturers and allowing for quick order adjustments based on current demand and supply conditions. Similarly, real time tracking of orders ensures that suppliers are meeting delivery schedules, reducing the risk of delays and helping ensure timely production.

Dynamic inventory management becomes possible with real time data, allowing inventory levels to be adjusted dynamically in response to demand signals, minimizing excess stock and reducing storage costs. At the same time, stock replenishment benefits from automated triggers based on real time inventory data, ensuring raw materials are available when needed, avoiding overstocking.

Quality control also sees improvements with real time monitoring of temperature, humidity, and other conditions during the transport of raw materials helping to ensure quality and compliance with safety standards.

Traceability and compliance are enhanced through real time data, enabling full traceability of raw materials from source to production, aiding regulatory compliance, and allowing for swift responses to quality issues or recalls. Additionally, sustainability and waste reduction efforts benefit from real time data, which helps identify resource inefficiencies, supporting waste reduction and improved sustainability practices. Companies can also track the environmental impact of sourcing and transportation activities, helping to meet sustainability goals and reduce their carbon footprint.

Delivering better value to customers from first mile to last

While the last mile of the F&B supply chain has received considerable attention, neglecting  the first mile could be costly. By investing in first-mile logistics and operations, and supporting them with robust data and advanced technologies, companies can achieve efficiencies that benefit the entire end-to-end supply chain – from first mile to last.

Optimising the first mile, not only reduces excess inventory, and improves supplier coordination, but also enhances sustainability efforts, ultimately leading to greater value for customers. The integration of smart data fabrics is vital in this process, enabling businesses to maintain a competitive edge in a rapidly changing market.

  • Collaboration & Optimization
  • Sourcing & Procurement

As part of our LogiPharma 2024 coverage, we speak to Program Director Ryan Portela about the event and its role in supporting the pharmaceutical industry supply chain.

At this year’s LogiPharma 2024 event, we caught up with some of the pharmaceutical supply chain sector’s leading executives to learn more about them, their analysis of the trends shaping the industry, and how their organisations are responding to the challenges ahead. 

LogiPharma is the premier event for pharmaceutical supply chain professionals. Every year, the event brings together over 500 professionals from the sector’s top manufacturers, as well as their partners, government agencies, academic institutions, and industry media to network, benchmark and learn how to improve supply chain operations. 

With this year’s LogiPharma 2024 event in our rear view mirror, we sat down with Ryan Portela, Program Director for LogiPharma USA, for a post-event debrief, and to get his take on the opportunities, pain points, and strategies defining success in the pharmaceutical supply chain sector. 

1. Ryan, can you quickly outline your role in the LogiPharma event? Why should people attend?

I’m Ryan Portela, and I am the Program Director for LogiPharma USA. My job is to research current trends and needs for the pharmaceutical supply chain industry, create an agenda that addresses main hurdles and opportunities in the pharma supply chain sector and recruit speakers to speak to the issues that are top of mind for the industry. 

I believe people should attend because LogiPharma is the one and only event that is created in conjunction with industry leaders. It’s a program for pharmaceutical supply chain professionals, by pharmaceutical supply chain professionals. 

2. With the event running since 2002, how much change and transformation has taken place since then? This event and the pharma supply chain space generally must look completely different to the first one, right?

Well, I wasn’t here for the event in 2002, but we are lucky enough to have some supporters and contributors that have been here since the beginning. When I ask them this question, they all agree that the program has grown immensely since its inception.

My job is to ensure that the needs of the pharma supply chain are being addressed in the sessions that we are discussing at LogiPharma. With that, as you can imagine, things have changed in conjunction with the needs of the industry. 

While things like supply chain visibility, risk management, supply chain planning and security are a constant need, the ways to improve these functions surely have changed and will continue to change as technology and the landscape evolves. That’s where LogiPharma comes in. We stay in tune with that evolution so the industry can trust us to keep them on target with how things are changing. 

3. What is the planning like for making an event like this so successful? Is it an all-year round process?

It’s a lot of planning and coordinating not only with our internal team, but also with our external partners that make the event possible. We have a dedicated team that works on the experience, another that works on building the audience, and another team that focuses on bringing on our sponsors. 

Our teams work year-round to ensure that the quality at all levels of the program remains in step with the expectations of our audience and the industry. We know the responsibility that we have to provide the supply chain with quality connections and education, and that’s not something we take lightly. Therefore, we work tirelessly to ensure that the event is spot on and runs as smoothly as possible. 

4. What makes LogiPharma different and such an important event in the supply chain calendar?

As mentioned before, we work closely with our industry partners to gain insights into the current hurdles and opportunities that the supply chain faces. 

I believe that, just like the supply chain, the trust in our partnerships and the effective collaboration between our speakers and our production team ensures that this event is addressing the right issues at the right time. 

At LogiPharma, you are hearing directly from the industry where things are, where things are going, and where they need to be. 

5. How do you make the experience different every year for attendees?

The best thing about working in this industry is working with people who love what they do. 

When you have motivated individuals who want to create leading content and experiences, magic happens. 

At WBR, the company who produces LogiPharma, we have what I believe are the best event professionals in the industry. The team we have focuses on how to improve every year and takes our wins, losses and draws and goes back to the drawing board to fine and refine the program. 

6. What were the biggest takeaways from this year’s LogiPharma 2024 for you?

There are quite a few! Some of the biggest takeaways for me centre around sustainability, supply chain security & risk management and E2E visibility.

Sustainability is here to stay. As more pharmaceutical manufacturers begin to tackle their SCOPE 1,2 and 3 emissions, key questions around data collection and standardisation are emerging. The European landscape is ahead in many regards, but US partners are quickly realising the importance of being able to talk sustainability with pharma manufacturers. What we are seeing is forwarders, data providers and other key supply chain partners learning what they can about their own capabilities and working to support manufacturers in their sustainability initiatives.

Topics around supply chain risk and security are also emerging. As we know, being able to support our hospitals and patients with safe and sound medication, in a timely manner, is at the heart of what these professionals do. The threats to the digital and physical supply chain are many and, as the supply chain itself, evolving. 

7. What topics were people particularly focused on this year?  

The conversations had at LogiPharma this year were centred around improving communication with your downstream partners, enhancing digital supply chain security capabilities and learning about the resources available to both manufacturers and their partners to be able to continue their mission of securing the supply chain. As we look at an increasingly volatile world, the security of medications is paramount not only to the industry, but to societies all over the world. We are proud to be able to provide a platform where these issues can be not only discussed, but where progress can be made.

E2E visibility is the dream for most everyone in the supply chain. Being able to track across the source, make and deliver landscapes effectively is a goal that many are focusing on. And some are close! However, just like any digital system(s) there are many improvements to be made. Understanding what E2E means is key for the industry. Figuring out how to best enable this capability in a safe, transparent and efficient manner is what organisations need to explore. Each individual organisation across the value chain is unique in its capabilities and in its scope.

Therefore, if E2E is to be achieved, everyone who is involved needs to know not only what they must do, but what they can do and be able to communicate those capabilities to their partners up and down stream. Overall, I feel the future of E2E will hinge on trust and at LogiPharma, we do all we can to put folks in front of each other so that trust can begin to take hold. 

8. How does the average Chief Supply Chain Officer juggle all the important items on their agenda today? With digital transformation, sustainability and diversity (among others!) all key areas in their own right, what tools can help CSCOs meet all their objectives and succeed?

I think we are learning just how interconnected our supply chains are. Juggling isn’t easy for anyone but improving the way supply chain teams communicate across organisations both internally and externally seems to be one of the major focus areas for supply chain leaders. We constantly hear about the need to break down silos – across the data, planning, and the delivery landscapes (to name just a few). 

Of course, digital tools that improve planning and visibility will greatly aid in achieving some of these goals. Where would we be if we didn’t throw AI into the mix as well?

But I think that at the heart of what we are learning is that, beyond tools, understanding your own capabilities and, again, building trust with your partnerships is what will hold the key to success.

Being able to trust your data, trust your partnerships, trust your systems, and most importantly your teams! When you know that you have the right tools to do the job, and the right people in place to execute on strategies, I think CSCOs will find juggling their responsibilities a bit easier as the supply chain evolves. 

9. What does the future of LogiPharma look like?

The future for LogiPharma is one that I hope the whole industry helps to decide. What I mean by that is that we have worked hard to ensure that the supply chain leaders that share with us feel heard and feel like LogiPharma is the event they can feel confident that they can come together to not only find solutions and ideas, but also grow their community and build those networks that are so important to keeping things moving – both professionally and personally.

LogiPharma’s mission of being a resource for the pharma supply chain across all the nodes it touches is one that our event team realises and doesn’t take lightly. We will continue to work with supply chain leaders, our partners, government agencies, academia and media institutions to bring the pharmaceutical supply chain cutting edge innovation, timely learnings and a community of supply chain professionals that will continue to move the supply chain forward together. 

10. Is there anything else you wish to share?

I hope that if you are interested in sharing with us that you reach out and learn more about the event. 

Whether you want to speak, promote your organisation, find business solutions or simply grow your network – LogiPharma wants to continue to be the premier event for all things pharmaceutical supply chain related. Hope to see you all in Boston for LogiPharma USA 2025!

  • Collaboration & Optimization
  • Sourcing & Procurement

Stuart Swindell, Risk and Compliance Strategy Director at Dun & Bradstreet, takes a closer look at supplier relationship management in the run up to 2025.

As the global business landscape continues to evolve, organisations are increasingly prioritising Supplier Relationship Management (SRM) to navigate a complex and uncertain supply chain environment which is fraught with geopolitical tensions and climate-related disruptions. SRM now requires a systemic approach from organisations. By developing mutually beneficial relationships businesses can enhance supply chain efficiency, quality, innovation, and risk management.

Our latest Global Business Optimism Insight Report found that businesses are quietly optimistic. The Global Business Financial Confidence
Index improved 12.3% for Q3 2024, as businesses worry less about supplier delivery time, delivery cost, and concentration. However, managing disruptions to supply chains effectively and maintaining supplier relationships in the face of global adversity remains a challenge. 

Adapting to the new normal

Globally, businesses predict that supply chain risks will remain elevated and have proactively adapted to this new environment. 

Geopolitical tensions, soaring shipping and freight costs, unsafe trade routes, protracted delivery delays, container shortages, and traffic jams at several transshipment ports serve as obstacles to supply chain continuity. In the UK alone, supply chain continuity took a 10.8% hit as the country grappled with lorry driver shortages and other means of land transport, as highlighted by our latest research. 

Labour disputes, industrial action, and the growing danger of pervasive cyberattacks for third-party suppliers are exacerbating organisations’ concerns. Around the world, organisations are braced for sustained supply chain risks. As such, the focus on robust SRM strategies has never been more critical to maintaining continuity and competitiveness.

Shrinking confidence in large businesses

The third quarter of 2024 revealed stark differences in how businesses of varying sizes are coping with supply chain challenges. 

Optimism among small businesses surged remarkably by 21.8%, thanks to their ability to source locally. Nevertheless, medium and large enterprises remain cautious, facing a decline of 2.4% and 13.4% respectively in their confidence indices. This disparity underscores a growing trend: localised supply chains are proving more resilient. Large businesses linked to global supply chain networks and sources across geographies face the most exposure to unpredictability. This is true whether in terms of shipping costs, congestion across routes, or lengthier routes. 

For the past decade, many companies have prioritised lean supply chain strategies aimed at reducing waste and maximising value. One on hand, this approach seeks to provide customers with what they want at the lowest possible cost. Hwoever, it’s impossible to deny that it has made supply chains increasingly fragile. Companies have become overly reliant on limited suppliers and just-in-time delivery models, leaving them vulnerable to disruptions. 

Recent shocks have shown that supply chain challenges disproportionately impact these lean organisations. To combat this fragility, businesses should adopt flexible strategies that incorporate multi-sourcing, near-shoring, and on-shoring practices. Building redundancy within inventory systems may seem counterintuitive to lean principles but it is essential for ensuring resilience in operations. By diversifying their supplier base and maintaining a buffer of critical supplies, businesses can mitigate risks associated with localised disruptions. Not only that, but they can ensure continuous supply, minimising delays and maintaining service levels despite any unforeseen challenges.

Additionally, knowing your consumer demand can help expose any business vulnerabilities, giving owners a better understanding of their business operations. 

How data and collaboration can bridge the resilience gap

In times as uncertain as these, adaptability runs supreme. By harnessing real-time monitoring and predictive modelling, businesses can identify potential risks and vulnerabilities within their supply networks based on historical trends, market dynamics, and weather patterns. 

This proactive approach of incorporating data and analytics enables swift response and adaptation enabling companies to safeguard against disruptions and ensure business continuity. 

Businesses of all sizes should also lean on strategic diversification to mitigate supply chain risks. By diversifying their supplier base geographically, businesses can reduce the impact of disruptions in any one region. 

Furthermore, by moving production closer to consumer markets or forming agreements with suppliers in politically stable regions, organisations can minimise the risk of unforeseen, wider disruptions while maximising cost-efficiency. In this volatile landscape, effective SRM is no longer just a competitive advantage—it’s a necessity. Collaborative initiatives such as supplier partnerships and consortiums can also foster greater resilience. by pooling resources and expertise to address common challenges.

The challenges faced by businesses across the supply chain must be seen as a clarion call for leaders to reevaluate their approach to supply chain resilience, and proactive risk management and strategic foresight prove to be indispensable tools for navigating the complexities of today’s interconnected world. By leveraging smart data and analytics in risk monitoring, organisations will be better positioned to understand the evolving risk landscape enabling proactive decision-making and agile response strategies which will ultimately lead to a more resilient supply chain. 

Adopting emerging technologies and automation tools to enhance efficiency, and transparency will chart a course towards resilience and sustainable business growth in the face of macro-challenges that are beyond a business’ control. 

Moving forward, organisations that can successfully navigate these complexities will be better positioned to ensure supply chain continuity and maintain a competitive edge in an unpredictable world.

  • Collaboration & Optimization
  • People & Culture
  • Sourcing & Procurement

Geodis’ SVP of Vertical Market Healthcare, David Frouin, talks disruption, resilience, and better sourcing procedures in the supply chain.

This year at LogiPharma 2024 we caught up with some of the pharmaceutical supply chain sector’s leading executives. We asked them for their analysis of trends shaping the industry, and how their organisations are responding to new challenges. 

We spoke with David Frouin, Senior Vice President of Vertical Market Healthcare at Geodis. Here he is discussing his takeaways from this year’s event, mitigating supply chain disruptions, and the need to improve sourcing. 

1. Given the global disruption over the past few years, where does the pharmaceutical supply chain space find itself today?

Today, the pharmaceutical supply chain is in a state of transformation. This is largely driven by the need for increased resilience in response to recent global disruptions such as the COVID-19 pandemic, geopolitical conflicts and economic pressures. 

The fragmentation of pharma manufacturing across various regions has highlighted the importance of building a robust supply chain capable of withstanding crises. For instance, the industry is seeking to mitigate risk of supply shortages during unforeseen events by moving away from single source models and embracing dual sourcing strategies. 

Companies have also focused on developing sourcing continuity plans to ensure a more agile response to future disruptions. These measures are crucial for maintaining the flow of essential medications and healthcare supplies.  

2. What do you feel are the biggest lessons supply chains have learned over the past few years?

One of the biggest lessons supply chains have learned in recent years is the critical need to improve sourcing processes. Recent global disruptions have highlighted the vulnerabilities in relying too heavily on single sources. As a result, they’re driven a shift toward diversifying suppliers to increase resilience. These events have also raised public awareness of the essential role supply chains play in ensuring the availability of goods. This has emphasised the need for greater flexibility and agility in operations.

Modern-day supply chains are now better equipped to handle “black swan” events, with many businesses implementing strategies like dual sourcing, enhancing digitalisation and strengthening risk management frameworks. While challenges certainly remain, the industry has made significant strides in becoming more adaptable and responsive to crises and is positioned to manage future disruptions more effectively.

3. Amid government legislation and changing customer demands, is a sustainable supply chain a non-negotiable in today’s world?

The topic of sustainability is certainly more prevalent than it’s ever been in the mind of consumers. However, the way that is reflected at the organisational level still varies quite drastically. What is a non-negotiable today is ensuring product integrity throughout the supply chain, which is perhaps most critical with pharmaceuticals. For medicines, maintaining temperature control is essential, making the supply chain highly energy intensive. Traditionally, pharma companies have relied primarily on air transport. 

However, with corporate social responsibility coming to the forefront, we’re seeing a shift toward a balance of air and ocean freight in the overall transportation strategy. The key to more sustainable operations also lies in efficiency and optimisation. 

For instance, reducing excess packaging and maximising cargo loads can significantly reduce the industry’s environmental footprint. By leveraging forecasting and identification tools, more informed decisions can be made to minimise the impact on the planet.

4. What are the biggest challenges or hesitations you’re seeing companies have around AI and how do we overcome them? 

One of the biggest hesitations companies have with AI is the risk of inadvertently disclosing sensitive information, both from within the company and from customers. Protecting customer data, which can be highly confidential, is a major concern and something that all organisations, not just those in the supply chain industry, are grappling with as they explore the role they want AI to have in their business.

To address these concerns, companies should implement clear guidelines and provide proper training to their teams, ensuring AI is used securely and responsibly. Organisations should look for technology solutions that emphasise strong data protection measures and offer transparency in how AI processes and stores information. This way, businesses can confidently leverage AI while safeguarding all sensitive data.

5. What is the value in events like LogiPharma 2024? How important is this conference in the supply chain pharma calendar?

LogiPharma is a critical event in the supply chain pharma calendar, offering a unique opportunity to meet with customers and strengthen brand presence in the U.S. market. With the event held in Boston, a pharmaceutical industry hub, it’s ideal for engaging with key U.S. stakeholders on behalf of our global clients. 

It allows us to connect directly with decision makers in the industry. It helps ensure we remain aligned on the latest developments in the US market and our customers’ needs. Given its significance, LogiPharma has become a non-negotiable event for Geodis to attend. This is particularly true as we continue to expand our presence in the US market.

6. What are your biggest lessons you’re taking away from this year’s LogiPharma?

My biggest takeaways from this year’s LogiPharma centre around how to prepare for future supply chain disruptions and ways to better manage unforeseen events, which seems to be more and more prevalent in our industry. 

The content explored strategies for building more resilient and adaptable supply chains, which is critical in today’s volatile landscape. There was also a strong focus on addressing sustainability challenges. That resonated with me. It’s becoming an increasingly pressing issue as we work toward becoming better stewards of the environment industry wide.

  • Risk & Resilience
  • Sourcing & Procurement

Tony Mannix, Strategic Advisor – Retail Logistics at GXO, takes a closer look at the rise of pre-loved fashion and how retailers can respond with procurement.

The rise of ‘pre-loved’ fashion has been undeniable in recent years. Second-hand purchases in the UK reached £1.2 billion and Vinted has grown to a third of the size of Asos. This trend is driven by the increasing demand for sustainable choices among consumers and businesses. This is further encouraged by the cost-of-living crisis prompting individuals to reconsider their wardrobe expenditures.

Platforms like eBay, Vestiaire, and Vinted have become dominant players in the eCommerce space. These second hand platforms have emerged as go-to destinations for consumers seeking to add new pieces to their wardrobes. In addition to these platforms, initiatives and trends like the “Rule of five”, started by fashion consultant Tiffanie Darke, challenge consumers to buy no more than five new items a year.

While this shift promotes sustainability, it creates a market that traditional retailers are not directly part of. This leads to challenges for the industry. Revenue loss is obvious. However, companies also have less control over the quality of items being sold bearing their brand name.

However, with the right partnership, retailers have the opportunity to establish their own pre-owned fashion channels. These are driving revenue, attracting new customers, and strengthening relationships with existing ones. This approach is particularly crucial in light of impending legislation encouraging businesses to take more responsibility for pre-owned fashion.

The Challenges of Unregulated Peer-to-Peer Commerce

The growth of peer-to-peer commerce is forcing established retailers to try and find ways to positively partake in this movement, even though many of the products being sold on the current platforms do not go back in their supply chain directly.

Brands lack control over the provenance of products listed on peer-to-peer marketplaces. This can pose risks in the form of counterfeit goods tarnishing their reputation, with sub-par quality associated with their label. This issue was highlighted when a US jury found that luxury reseller ‘What Goes Around Comes Around’ had sold counterfeit goods and falsely implied its affiliation with Chanel.

The overall sustainability of the brand is also an important factor. The fashion industry is under immense pressure to reduce the number of garments going to landfill. No matter where the consumer buys their product, the responsibility will continue to be on the brands to proactively think about their own sustainability commitments.

Seizing the Opportunity

To evolve with customer desires, participating in the second-hand movement is crucial for brands. Research from ThredUp shows that over half of Gen Z prefer brands that offer both new and used items.

Yet how can retailers retain control over their brand and the products being resold?

Partnering with the right experts can help retailers to embed sustainability into their brand, create new revenue streams, and extend the lifecycle of clothing through the resale of pre-loved items. This strategy, combined with repair, cleaning, and restoration capabilities, attracts new customers and underscores the value of buying directly from the brand.

In 2022, GXO collaborated with the luxury children’s clothing brand Polarn O. Pyret (PO.P) to develop an integrated pre-loved solution. Customers can register trade-ins online, send unwanted items to the distribution centre, and receive vouchers for new or pre-loved stock. The extensive rejuvenation service ensures items are in prime condition for resale, maximising their value and preventing disappointing their customers.

PO.P offers pre-loved items with new season stock on its website, offering customers a seamless shopping experience. This approach has been well-received, with demand exceeding expectations and expanding PO.P’s customer base, as 35% of pre-loved shoppers were new to the brand. 

The integration of new and preloved within the same webstore offers more choice for the consumer but equally importantly does not differentiate between customers who may be seeking either option, This creation of a single channel for the brand has proved powerful as it treats all customers in the same manner and offers the same brand experience. It is now common for customer orders to feature both new & preloved items.

Collaborating for Growth

PO.P’s approach not only capitalised on the demand for pre-loved clothing but also enhanced customer loyalty and brand connection. This strategy is vital for retailers in a competitive market, as diverse services appeal to various audience groups.

With external factors like the cost-of-living crisis and environmentally conscious shoppers driving the second-hand market, there are no signs of this trend slowing down. Retailers must define a strategy to offer the experiences and products customers seek elsewhere. Doing so will add value to the brand and promote sustainability. Adapting to these changes is essential to avoid losing out to competitors.

GXO’s solution set allows for rapid deployment, enabling brands to swiftly enter the pre-loved market with sector leading capabilities The Polarn O.Pyret experience has demonstrated that when approached in the right manner, with a partner with expertise, Preloved can offer a commercially viable solution that is brand enhancing and delights customers.

  • Sourcing & Procurement
  • Sustainability

Laure El Mhadder, Sales Director Electronics, and Alain Gorrec, Integration Advisor at Milexia France, explore the market liberalisation trend in the EU’s rail sector.

Over the last decades, the European Union (EU) market liberalisation movement. has rejuvenated the region’s rail sector. The overarching goal has been to bolster competitiveness and attract innovative contributions to railway sustainability and efficiency from new incumbents and firms operating in diverse transport markets.

Different countries have chosen different paths, leading to varying results. And for the many successes, there have been failures too. In this article, we evaluate the lessons learned from railway market liberalisation. We also highlight why a robust and proactive supply chain strategy makes the difference between those who retain a competitive advantage and those firms who get derailed after tender victory. 

Market Liberalisation – Leading by Example

Eliminating the exclusive rights of existing operators for commercial long-distance railways has been a core objective of the EU’s railway liberalisation movement. The initiative was first introduced with the fourth railway package back in 2016. 

The first railway package came into effect in 2001. The legislation was a significant evolution in rail market liberalisation, making public tendering a standard process.  Railway companies, for the first time, were given the chance to enter this market under a free competition model that respects the principles of transparency and non-discrimination. This opened up opportunities in the European railway market for any European rail operator, public or private, from any country. Competition between incumbents and new players created greater capacity and inspired new technology innovation and services for travellers. 

Today, SNCF cominates France’s passenger rail market. The market is heralded as achieving the most significant transformation by railway liberalisation. The shift has created many opportunities for new incumbents to win contracts formerly reserved for national operators. For example, Italian rail operator Trenitalia has operated Frecciarossa trains on the Paris–Lyon line since autumn 2021. Likewise, Spanish rail operator Renfe has served the Paris–Marseille corridor since 2024. France has seen a significant increase in the number of private rail operators. These operators offer a range of services from high-speed trains to regional commuter services. Also, companies such as Ouigo, a subsidiary of SNCF have disrupted the traditional rail market. They’ve done this by offering low-cost, high-quality services that appeal to a wider range of passengers.

Challenges and setbacks 

However, for the many tender successes, there have been failures too. The open-access rail co-operative Railcoop had been hoping to rejuvenate the Bordeaux to Lyon route but failed to ever launch the passenger service and went into liquidation. While it is not clear what exactly went wrong, what we can be sure of is that Railcoop was unable to match its intentions outlined in the tender application. A compelling entry-level strategy was not backed up by a robust supply chain management infrastructure and a sustainable operating model. 

The opportunity for private companies to contribute to the development of the country’s railway infrastructure is a highly lucrative one for companies of all sizes and specialties. Only if they get it right for the long haul. Entering a highly competitive new market presents uncertainties and risks, and strict compliance procedures need to be adhered to. On top of this, an aggressive price strategy coupled with a low carbon footprint should always be a top priority for any tender application.

At Milexia, we recommend a strategic four-stage process to gain and maintain a footing in a competitive railway liberalisation market. With grave consideration, that the successes of stages one and two will become irrelevant if they cannot be backed up and reinforced by stages three and four. 

Stage One: The Qualification Phase

The tendering of rail services subject to Public Service Orders (PSOs) is a long and complex process and sets limited timescales for bids meaning bidders have limited time to prepare their offers.

The perimeter of the tender must be properly defined and qualified from the outset. New entries should identify the robustness of their value proposition against the perimeters of the tender, including operating costs, maintenance costs, and rolling stock availability. 

Ensuring that rolling stock is available to enter the market in the timeframe set by the tender requires an agile business model to be in place to adapt to changing market conditions and demands. Any tender application must demonstrate a commitment to safety, quality, decarbonisation, and sustainability, showcasing relevant certifications and innovative practices. And must be backed with hard evidence. 

Stage Two: Project Tenders Offer 

For driving the contract forward ideally, new entrants into the railway market should consider assigning or outsourcing a skilled bid team – experts in rail engineering with strong technical skills, project management, and financial expertise. And who can advise on how best to utilise existing in-house solutions and optimal procurement needs and standards in line with a roadmap for new product development. 

Stage Three: Supply Chain Management

From stock availability, quantities according to their needs, and adapting the multiple small sites available to serve the infrastructure.  The winning organisations are those that can develop a forward-thinking approach for every part of the supply chain. This should range from rolling stock procurement and demand planning to parts delivery and maintenance. And show agility for production delivery in line with defined timelines and with stock approved by the relevant authorities.  

Stage Four: Ongoing Installation and Maintenance

Effective planning, coordination, and execution are essential. Without them, it’s impossible toensure the timely completion of projects while maintaining high standards of quality and safety. And must be backed by a solid financial foundation for market agility. We recommend having access to financial capital for at least four years. Additionally having a dynamic outfit that can ramp up and adapt to fluctuating market dynamics is also valuable.

It is about being meticulous with the coordination of the lifetime of a project and building strategies aligned to KPIs. From planning and scheduling site installations, implementing safety protocols and regulations for compliance to managing resources, and organising logistics. 

For a typical rail operator project, this should include: 
  1. Implementation and monitoring of the renovation operation.
  2. Proper identification of the components necessary for each application and meeting the operator’s technical requirements. 
  3. Complete traceability of the source, origin, and quality of the components supplied.
  4. First-class productivity and industrial performance through the implementation of a structured process. 
  5. The delivery of ready-to-use named-out kits made available for the trains undergoing maintenance, in line with the schedule requested by the operator.
  6. Economic performance indicators and reporting for the operator.   

Conclusion: Staying On Track with Railway Liberalisation

There is a huge opportunity for new incumbents to make their mark and profit from the railway liberalisation movement, but winning the tender means nothing without a robust supply chain infrastructure in place. 

Navigating opportunities from EU rail liberalisation must be guided by specialised expertise for the definition, realisation, monitoring, and maintenance of any project. Only then can new incumbents bring and sustain an active contribution to the sustainability and effectiveness of our railways.

  • Collaboration & Optimization
  • Sourcing & Procurement

New sites in Paris, Orleans and Lyon offer Brookfield’s customers direct access to road transport links that span from the capital to the southwest and into Switzerland.

Investment management firm Brookfield has expanded its French logistics footprint by roughly 1.6 million sq ft following the acquisition of four sites in prime locations throughout France’s supply network. Brookfield’s French logistics platform, Castignac, will manage all of the assets. The company has 25+ assets and projects worth over €1 billion under management. 

The sites span central France. Brookfield chose the locations with a focus on strategic transport links to the rest of the country and the wider continent. They are part of Brookfield’s strategy to provide Grade A assets to blue chip tenants. The initiative is in response to a growing trend of reconfiguring and strengthening regional supply chains.   

Castignac, backed by Brookfield’s trusted network, empowers the logistics industry to create resilient supply chains of the future with tech-powered premises and a unique approach to brownfield redevelopments. 

Its flagship logistics park, e-Valley, is a state-of-the-art carbon-conscious mega-infrastructure project of over 10 million square feet of warehouses, service areas and landholding – located on a decommissioned NATO military base in Cambrai, France.  

 Strategic site selection 

Sites in Mer and Meung sur Loire in the Orleans region in the Atlantic corridor are close to the A10 Paris – Bordeaux axis linking the capital to the southwest of the country. The asset in Satoles en Bonce is Brookfield’s first acquisition in Lyon, which is an attractive submarket in France due to its proximity to the airport and direct access to the A43 Lyon – Geneva axis. The fourth asset in Marolles, South Paris, is located on the A5 motorway which connects Paris to the Langres area and is expected to extend into Switzerland. 

Dan Benhamou, Senior Vice President at Brookfield, said: “As we continue to see significant demand for scaled logistics solutions across Europe, we are pleased to acquire these prime logistics assets across France. These premises add to our significant footprint of high-quality warehouse space in strategic locations which connect France with the rest of Europe, allowing us to continue to support tenants in building robust supply chains throughout the continent.” 

Site Acquisition Details

Mer – Orleans 

c. 650,000 sq ft Grade A asset fully occupied by a major tenant with a resilient business model on acquisition. Acquired from CBRE Investment | Broker: Cushman & Wakefield | Notary: Wargny Katz | Technical and environmental advice: Andine Group. 

Satoles en Bonce – Lyon 

c. 150,000 sq ft Grade A asset fully occupied by a major tenant with a resilient business model on acquisition. Acquired from CBRE Investment | Broker: Cushman & Wakefield | Notary: Wargny Katz | Technical and environmental advice: Andine Group. 

Meung sur Loire – Orleans 

c. 320,000 sq ft asset currently vacant with capital expenditure programme to enhance the building and align technical specifications with current market standards. Acquired from abrdn | Broker: EOL | Notary: Jacquin et Associé | Technical and environmental advice: Andine Group. 

Marolles – South Paris 

c.400,000 sq ft Grade A XXL asset with permission for a further c.500,000 sq ft to be built over land area of c. 2.2 million sq ft. Existing building is to be leased at estimated recovery value (ERV), and the extension will be built following a pre-let. Acquired from FM Logistics | Broker: CBRE | Notary: Wargny Katz | Technical and environmental advice: Andine Group and IREO. 

The asset holds SEVESO low-threshold for dangerous substances storage and an exceptional Haute Qualité Environmentale (HQE) certification. Eight additional cells are to be built including storage of hazardous products and solar panels will be installed on the ground of the green spaces of the land extension. 

Brookfield has built a leading European logistics business across Europe. Its gross leasable area is on track to reach 43 million square feet (sqft) by the end of 2024. Brookfield is a long-term global partner for blue-chip clients. The company signed 4.3 million sqft of notable leases with blue-chip customers over the past twelve months. The first quarter of 2024 alone accounted for over 3.2 million sqft of activity. 

  • Collaboration & Optimization
  • Sourcing & Procurement

InXpress Co-Founder and CRO, Adam Thompson, traces the 25 year transformation of short haul logistics.

Over the past 25 years, the courier industry and e-commerce have undergone profound transformations driven by technological advancements, changing consumer behaviours, and evolving business models. With next-day delivery now being a norm, courier companies had to rapidly adapt to changing industry standards to keep up. 

Since being founded in 1999, leading shipping and courier specialist InXpress has made significant strides to transform the courier industry through its customer-centric approach and by leveraging technology, partnerships, and innovative business practices. 

With over 20,000 customers worldwide, and 12,000 customers in the UK, InXpress’s USP is its dedicated personalised customer service. There are not many companies that will do everything that a customer needs with one phone call or through one portal. Here are some of the ways InXpress has made a significant mark in the industry since its launch. 

Established partnerships

Over the past 25 years, InXpress has established loyal partnerships with leading courier companies like DHL, UPS, and FedEx, providing customers with access to a variety of shipping options. These partnerships enable InXpress to offer competitive shipping rates to small and medium-sized businesses, who might not have access to bulk shipping discounts otherwise.

Continuous technology integration

InXpress has significantly advanced courier technology through its innovative booking system webship+, creating a more streamlined and efficient process for customers to book the largest of shipments. webship+ is a robust online shipping platform that integrates multiple carriers, allowing customers to compare rates, book shipments, and track packages in one place.

The platform embraces scalability and automation and automates many shipping processes, reducing manual work and errors, and improving efficiency. By handling the logistics and carrier negotiations through a wide array of leading courier partnerships, the platform allows businesses to focus on their core operations.

A unique franchisee model

InXpress widely encourages entrepreneurship, and has even developed a unique franchise model that empowers franchisees to invest in and grow their own logistics businesses. This model allows for localised, personalised customer service while maintaining the advantages of a global network, and benefiting from the organisation’s established brand and systems.

Moreover, the company provides comprehensive training and support to its franchisees. This ensures they can provide high-quality service. Ongoing support and training are also offered to help businesses and their team members stay updated on industry trends and technological advancements and ensure continuous development. 

Personalised customer focus 

At InXpress, we understand how frustrating it can be for our customers to fight with automated chatbots who may not understand a unique issue. That’s why we have established close relationships with carriers and have dedicated customer service lines and personal account managers to provide tailored care and customer support.

The team is available to listen to unique customer issues and problems at the second ring of the phone. The company also provides timely updates and monitors each case until the franchise successfully delivers the goods.

An ambitious global reach 

InXpress provides extensive international shipping services, making it easier for businesses to reach global markets. The company offers Customs Expertise and support with customs documentation and compliance, reducing delays in international shipping. The company continues to expand into new markets, increasing its global footprint and providing more businesses with access to its services.

What’s next?

InXpress has transformed the courier industry by providing accessible, efficient, and cost-effective shipping solutions through strategic partnerships, advanced technology, and a strong franchise network. This approach has not only enhanced the logistics capabilities of small and medium-sized businesses but also contributed to the overall efficiency and sustainability of the courier industry. 

InXpress plans to continue the path of innovation with its customer-centric approach, introducing new services and technologies to stay ahead in the competitive courier industry.

  • Collaboration & Optimization
  • Sourcing & Procurement

Sustainable apparel startup Unspan claims its 3D weaving can reduce waste, making the fashion industry less environmentally harmful.

The problems endemic to the global fashion supply chain are well known. The production of fabrics like denim and cotton are highly resource intensive. Not only that, but the rise of fast fashion has made supply chains move faster. As a result, designers prioritise speed over sustainability, amplifying the wastefulness of the industrial scale clothing manufacturing. 

Unspun, a startup founded by three Stanford graduates, is developing a new manufacturing technique. They hope the new method, 3D weaving, will cut down waste in apparel manufacturing. The end goal: to shorten supply chains, reduce waste, and help make fashion more sustainable.   

Waste lots, want lots — the fast fashion supply chain 

The fashion industry’s manufacturing practices and supply chains have a famously tenuous relationship with many brands’ sustainability rhetoric.  Many major clothing retailers have sourcing practices that are at least somewhat damaging to the climate. And this problem gets worse the faster and more affordable the items being sold become. The fashion industry produces approximately 2-3% annual carbon emissions worldwide, putting it in similar territory to commercial aviation (2-3%) and data centres (2.5% to 3.7%)

Apparel manufacturing is a wasteful enterprise. Making a single cotton shirt consumes approximately 2,700 litres of water. Approximately 20% of the world’s industrial wastewater pollution comes from the fashion industry. Of all the clothing thrown away across the world, 57% is sent to landfill. Another 25% is incinerated.

Not only are fabrics like denim and cotton water-intensive to produce, but turning them into clothes also creates inefficiencies. “Business as usual in fashion is a massive waste. It means squandering scraps of fabric when making garments,” Unspun’s webpage argues, discussing the company’s impact. Unspun also highlights that the fast fashion industrial manufacturing process also means “making too many of those garments and disposing of what isn’t sold. It even means making garments to be disposable, thrown in the bin at the end of their use. All while burning fossil fuels to power a labyrinthine global supply chain.” 

Unspun and 3D weaving — a different way  

Unspun is an interesting new startup — one which is often misrepresented in the media thanks to confusion over its two similar, but separate, business models. Co-founded by Stanford graduates Walden Lam, Kevin Martin, and Beth Esponnette, Unspun is bringing multiple new manufacturing techniques to the fashion business.  The first utilises 3D scanning technology to manufacture custom jeans. 

The second, 3D weaving, combines the textile weaving process with the making of the garment itself. This makes the process significantly more efficient, according to Unspun co-founder Walden Lam, who explains that 3D weaving conserves materials, consumes less energy and emits fewer greenhouse gases. “Our mission is to reduce the global human carbon footprint by 1%,” Lam told the South China Morning Post earlier this year. “Depending on which information source you trust, that would mean influencing a pretty significant portion of the industry – about a quarter to a third, and we need to do it quickly.” 

  • Sourcing & Procurement
  • Sustainability

Jayson Humphrey, Global Commercial Lead, Marketplaces at Tradeshift, explores the transition away from traditional trading networks.

The world doesn’t just feel more frightening in the wake of Covid-19: it really is, at least for the majority. Almost overnight, businesses went from robust confidence in the strength of their supply chains to worrying about an increasingly tangled web of risk – from Acts of God like pandemics,  to rising geopolitical tension, cyber attacks, economic uncertainty, and the impact of new tariffs and regulations such as Environmental, Social, and Governance (ESG) standards.

Supply chain leaders once struggled to get an audience with the C-Suite. Now they’re being hauled into boardrooms and asked what they are going to do about the 25% tariff that’s suddenly been slapped onto a key component. 

It’s a tough question, but a necessary one: how can supply chains designed for speed and cost pivot towards resilience while remaining nimble enough to adapt to new regulations worldwide? Equally important, how can they turn today’s uncertainty and risk into a competitive advantage?

Bonfire of the Paper Processes

A recent report by EY suggests an answer: Businesses are beginning to transition from linear models towards networked supply chains that promote visibility and agility through end-to-end digitalization.

And not before time. Global trade continues to be incredibly reliant on slow, ‘dumb’, and error-strewn manual processes. Many of these are still heavily paper-based, with an estimated four billion physical documents moving through the supply chain every day. 

Identifying potential issues and improving processes is only half the battle, however. Before COVID, many supply chains were either single-sourced or heavily sourced in one region or one country. The lack of a plan B and even a plan C forced businesses to ask some pretty hard ‘what if…’ questions. 

Research by Cap Gemini found 68% of organisations are actively investing in diversifying their supplier base. Companies like Apple are moving production from China to more politically neutral countries such as Vietnam, Mexico, India, and the Philippines.

Reconfiguring supply chains on this scale is complex, requiring rapid identification, vetting, and onboarding of new suppliers. Shifting demand patterns necessitate digital connectivity that allows real-time collaboration between buyers and suppliers.

Diversification efforts will fail if underlying systems remain outdated. Failure to digitise and automate these processes denies businesses the insight, agility, and speed needed to respond to changing social, economic, and geopolitical landscapes. 

Getting on board with digital

People have been predicting the “paperless office” for decades, and some will say that digital supply chain initiatives will see the same lack of success as other predicted “bonfires”. This time, it’s easy to prove the cynics wrong, simply by pointing to how businesses are already building robustness and agility into their supply chains by moving to all-digital platforms. 

Consider the traditionally paper-intensive supplier onboarding process. Digitalization speeds up and simplifies this process and lays the foundation for greater agility and end-to-end visibility.

Analyst firm IDC highlights how cloud-based B2B marketplaces eliminate outdated processes, allowing businesses to reorient their supply chains towards resilience. Historically, these digital marketplaces have focused on goods rather than the more difficult services. 

However, this landscape is also changing as highly complex transactions are now becoming possible through emerging service-oriented marketplace solutions. These marketplaces provide access to a large selection of pre-vetted suppliers in multiple locations. They offer buyers choice, transparency, and competitive pricing.

 Revolutionising Supply Chains with Digital Marketplaces

Access to a networked marketplace environment gives buyers choice, transparency, and competitive pricing. If a buyer is in the automotive sector, for example, they will benefit from group buying on a dedicated marketplace for direct materials. They can also access other marketplaces for indirect spend, such as office supplies. 

Crucially, this can all take place on a single platform and through a single user interface. The ability to navigate such networked marketplaces via a single platform is still an emerging development. It could be good news for all, thanks to industry evolution at just the right time.

Marketplaces are much more than vast online emporia, though. In addition to supporting the move from linear to networked supply chain models, the B2B marketplace model provides a ready-made environment for the automation of business processes. This has significant implications in key areas of the traditional source-to-pay process, where supplier identification and onboarding remain significant hurdles.  

In fact, it’s impossible to conceive these new, more robust, more agile global trading networks without digital platforms. 

As businesses’ supplier ecosystems become more geographically diverse, the range of regulatory and compliance demands they encounter becomes much wider. Under the old paper-reliant regime, that would put enormous strain on legal and compliance teams just to manage on-boarding, let alone the almost daily work of ensuring they are compliant with new regulations and mandates across every territory. This is yet another area where the all-digital approach shows its mettle.

Streamlined Compliance

The benefits of having access to a large number of pre-vetted suppliers don’t end at the on-boarding process. Access to pre-vetted suppliers enhances negotiation, contract management, and compliance checks. In many cases, buyers can effectively outsource due diligence requirements to the marketplace operator. The operator is then responsible for serving up suppliers that tick the right boxes. 

Checks can be tailored to individual businesses’ requirements. For example, to meet local regulations, or in the service of corporate values, focusing on key areas of risk such as forced labour, cybersecurity, and environmental practices.

B2B marketplaces dramatically improve compliance efficiency, supporting automated transactions at scale, including straight-through processing. 

They enable businesses to confidently navigate compliance concerns and the fast-changing geopolitical and economic environment. Importantly, they ensure that their future is in their own hands.

  • Collaboration & Optimization
  • Procurement Strategy
  • Sourcing & Procurement

Martin Davies, Audit Alliance Manager at Drata, unpacks the impact of the EU’s Digital Operational Resilience Act (DORA) on managing third party supply chain risk.

The European Union’s Digital Operational Resilience Act (DORA) takes third-party risk management very seriously. Upcoming regulatory compliance requirements under DORA will require financial institutions to have a thorough understanding of the end-to-end supply chain and enhance the way they conduct Third Party Risk Management (TPRM) by January 2025.

Many financial services firms risk having insufficient operational resilience intelligence on their core ICT suppliers and will need to ramp up their efforts to become compliant or face significant penalties for non-compliance. 

Here are some key pointers to help you and your partners meet regulatory requirements painlessly.

Visually map out key functions within your business

Begin by identifying each vital part of the organisation and then break it down into: the PEOPLE who are responsible for managing the function; the PROCESSES that underpin its daily operation; the TECHNOLOGY (systems, data, information) which enables the processes and management; and THIRD PARTIES, who supply you with the necessary systems and solutions.

As a first step, this will provide a clear overview of how the business operates and how functions overlap and interconnect. It lays the stage for the next critical step, and to build operational resilience across the supply chain.

Mapping third party risks  

Every moving part within the organisation will have some level of operational risk attached. For example, could be ‘key-person’ risks. These occur when just one or two people in a function have access to critical system knowledge. This leaves them and the function highly exposed. Or perhaps there are functions that rely on third-party systems to the extent that there are no viable manual or internal workarounds in the event of outage. Such third-party risks are particularly important, because exercising control over them is less straightforward than risks arising from in-house activities.

Successfully mapping such risks will depend on collaboration between vendor owners and subject matter experts across the organisation: professionals who are close to the coal face and have a detailed understanding of potential risks and associated impacts and can prioritise accordingly.

Identify well-governed risk treatment plans  

Having identified risks in each functional area, and the potential impact they might have on the business’s resilience posture, it’s time to develop well-governed risk treatment plans. Begin by securing sign off on remedial actions from the board; senior buy-in is essential to underline the importance of implementing the plans.

Each plan should summarise the impact of the risk to resilience, specify mitigation methods, identify who is responsible for implementation, and set deadlines for action. Ongoing monitoring and reporting will assess the effectiveness of implemented measures so they can be adjusted as necessary.

Ensure that staff are trained on DORA  

With the January 2025 deadline looming, now is the time to begin training employees on DORA and how it will affect their roles and responsibilities. The sooner people are made aware of the implications, what is required of them and how it will impact their day to day activities, the more time there will be to strengthen these practices and really bed them in before DORA is live.

There are a range of DORA training courses that provide the know-how and confidence to navigate the route to DORA compliance, as well as e-learning courses that cover essential compliance knowledge.

Develop an Operational Resilience testing framework

It is vital to regularly test threat-led testing on specific components and systems across all essential functions to calibrate assumptions made about their resilience. By integrating the outcomes of test exercises into a continuous risk assessment, organisations can enhance their resilience posture, even as external and internal threats continue to evolve.

Remember that operational resilience is an ongoing process. Regularly review and update your framework to adapt to changing circumstances and emerging risks.

Implement Governance Risk and Compliance (GRC) Tools

Third Party Risk Management is of the utmost importance to operational resilience. These tools act as a single source of truth for all vendor relationships, as well as highlighting the associated risks and mitigating controls in place. Nominate vendor ‘owners’ within the business who can use GRC tools to oversee the relationship and mitigate risk for each supplier.

At the same time, create and maintain a vendor directory, which provides complete visibility of your vendor ecosystem and the associated risks so you can make informed decisions. With all the relevant information in one central repository, you can streamline the risk management process and reduce the potential for human error.

Finally, instead of random manual checks, implement an automated Third Party Risk Management (TPRM) platform to manage the ongoing assessment of risk. This will take on the hassle of repetitive tasks and continuous verification, ensuring a consistent approach to vendor-related risk. 

For example, in the case of a vendor questionnaire, it begins with automation, but then enables individuals to thoroughly review and evaluate the provided responses, as well as the findings from any compliance audit report. Leveraging pre-mapped controls can save organisations significant time compared to carrying out manual assessments of third parties. Features like flagging and risk scores measure supplier performance, and reports provide real-time visibility into how third parties are impacting the risk and security posture of an organisation.   

By deploying such GRC tools, organisations can minimise vendor risks and the residual operational impact of any outages.

As the clock continues to tick down to January 2025, the sooner you begin addressing DORA, the better. By following these simple steps, you can ensure that you’ll be well placed to meet compliance standards and build operational resilience measures across the entire supply chain. 

  • Risk & Resilience
  • Sourcing & Procurement

Boeing and Airbus have cited supply chain disruptions as being responsible for severe production delays that could last years.

The world’s largest aircraft manufacturers are continuing to experience a run of bad luck in their supply chains. 

Airbus faces delays 

This week, French manufacturer Airbus announced an adjustment to its year-end aircraft delivery. The adjustment also affected company’s earnings before interest and taxes (EBIT), and free cash flow (FCF). Currently major supply chain issues are affecting the manufacturer’s operations and ability to deliver aircraft on multiple fronts. 

In the statement issued on June 24, Airbus blamed persistent supply chain issues for a shortage of engines, aerostructures, and cabin equipment. The shortages are forcing the company to reduce the number of aircraft it plans to deliver in 2024 to around 770 aircraft, compared to the 800 aircraft that it had previously expected to send to customers. 

Additionally, Airbus was planning to ramp up production of its A320neo aircraft to 75 per month. Airbus’ supply chain disruption have also delayed this initiative, with completion expected in 2027 rather than 2026. 

Strikes with no end in sight 

Both Airbus and its main competitor Boein faced additional delays this week due to disruptions in their supply chains. Reuters reported on June 25 that, after a five week-long strike by workers at Montreal-area Safran SA, management and the Confederation des syndicats nationaux union are no closer to reaching an agreement. 

Workers picketed on Tuesday outside the factory in Mirabel, Quebec, where Safran has been running operations using personnel non-striking, non-union workers, a company spokesperson told Reuters.

Safran has told the union that it has made its final offer a 14.5% raise over three years, while workers represented by the union have said since the start of the strike that they need an estimated 22% salary hike. Safran manufactures landing-gear components used in both Boeing and Airbus jets.  The company reported €2.7 billion in profit last year. 

EU deadlines extended 

Due to the pervasive nature of the supply chain issues, the European Union this week also rolled back the deadline for the inclusion of new safety features on all newly-built aircraft. Commercial aircraft manufacturers will be granted a further 18 months to meet the new requirement, shifting the deadline back from 1 January 2025 to 1 July 2026.   

The safety features are designed to use energy calculations during approach and landing to predict the point at which an aircraft will come to a halt, and compare this with the runway length, in order to identify any risk of overrun. 

The European Union Aviation Safety Agency announced after its investigation that several type-certificate holders have faced “significant difficulties” due to supply chain disruption.

  • Risk & Resilience
  • Sourcing & Procurement

With 80% of emissions occurring in the value chain, sourcing and procurement need radically rethinking in order to cut Scope 3 emissions.

The pressure on companies to reform the processes driving their environmental impact is increasing. This growing demand for more sustainable activity throughout the value chain is originating from multiple sources, including customers, employees, and investors. However, more pressingly, the regulatory landscape is changing to support these shifting societal attitudes. 

As noted by Nic Bosshard and Tom Van Herzele of EY consulting in their new report, “sustainability action has become a business imperative.” 

Ambitious targets and underwhelming impact 

Bosshard and Van Herzele note that, despite the ambitious targets set by many organisations, “value chains often still fall short in delivering real impact.” They argue that high level strategy dictation becomes so watered down by the time it reaches day to day decision making that it dilutes any real impact. This “reporting-dominated, backward-looking view of sustainability performance, coupled with an inability to project future environmental and social impacts, are currently causing a mismatch between intention and action,” they write. 

It’s an established fact that the vast majority of an organisation’s environmental impact is not located inside its own walls. In fact, approximately 80% of all emissions occur in organisations’ value chains. These emissions, known as Scope 3, are the hardest to track and address, given the fact they fall outside an organisation’s direct control. 

However, lack of direct control does not confer a lack of responsibility. Bosshard and Van Herzele argue that “a radical new approach is needed to deliver on commitments at the speed and scale required by the urgency of environmental and social issues the world is facing.” 

A radical new approach to supply chain planning (one step at a time)

The new, more sustainable approach to supply chain planning advocated by Bosshard and Van Herzele focuses on visibility over all physical and information flows at every stage of the value chain. 

From transparency to action, they highlight four key steps that most organisations can follow to bridge the gap between intention and action. 

First, leadership needs to clarify which data they need to steer their sustainability strategy. They should then make this data usable by translating it into “planning-relevant key figures”. Next, they should combine this ESG data with the supply chain planning process to “provide visibility over future impacts and start educating planners with these new insights.” 

The third step is the most crucial and difficult. This is moving from insights to action, by embedding the ESG dimension into planning decisions. Bosshard and Van Herzele note that this requires an upgrade of the planners’ job descriptions as well as an enhanced collaboration with all functions both internally and externally. Lastly, the fourth step requires procurement leaders to enrich their optimisation algorithms and AI-enabled automation solutions with ESG parameters, allowing them to scale up the process. 

“This is key to getting the green line and the bottom-line to work in harmony and for the benefit of all stakeholders,” they write. 

  • Sourcing & Procurement
  • Sustainability

Food retailers across the UK are flocking to AI for its potential to reduce food waste, strengthen supply chains, and future proof their businesses.

Throughout the UK’s food retail sector, organisations are turning to artificial intelligence (AI) as a way to meet the industry’s toughest challenges. 

Supermarkets are embracing AI as a way to gain better visibility into their operations, supply chains, and customers. AI is ostensibly helping them create efficiencies, improve their quality of service and, most importantly, save money. The technology is even providing a glimpse into the changing diets of their customers. AI advocates believe the technology has the potential to transform multiple areas of the UK’s food retail sector—already the country’s biggest industrial sector. It employs 7.7m people with a total estimated Gross Value Added (GVA) of over £240bn

AI for efficiency, cost-reduction, and customer experience 

The first UK retailer to go “all in” on the technology is Sainsbury’s, which announced a five-year partnership with Microsoft last month. The partnership will see the food retailer use AI and machine learning capabilities to accelerate its strategy to become the UK’s “leading AI-enabled grocer.” 

Reportedly, Sainsbury’s wants the tie-up to improve its store operations. With AI tools in the hands of its employees and managers, Sainbury’s expects to operate its stores with greater efficiency and provide shoppers with more efficient, higher quality service. 

It plans to use generative AI to make its online shopping experience more interactive. Customers could potentially receive recommendations from an AI-powered personal-shopper-style chatbot, or recommendations for ingredients that pair well with ones already in their cart. Whatever it looks like, the goal is to improve customers’ search experience to make shopping more “efficient and engaging.”

Sainsbury’s also wants to “empower” its in-store staff by providing them with real-time data and insights for key processes, including smarter shelf replenishment processes. AI tools will use data from cameras and stock information. It will then guide staff members to the shelves that need replenishing. This process will allegedly save valuable time and ensure sales opportunities aren’t missed due to missing stock. On the back end, Sainsbury’s plans to also integrate existing data with Microsoft 365 collaboration tools, generative AI and machine learning capabilities. 

While added capabilities and customer experience is likely a part of Sainsbury’s two-footed leap into AI, the primary driver is most probably the company’s need to cut costs. Sainsbury’s is undergoing an ambitious cost-cutting initiative, which will see as much as £1 billion slashed from its expenditures over the next three years. For organisations looking to reduce labour costs, AI is quickly emerging as the number one justification for layoffs. 

A-Eyes everywhere 

Another retailer, Morrisons, has partnered with Focal Systems, a Seattle-based AI company, to use cameras for monitoring shelf availability in its supermarkets. 

Focal Systems’ technology, trained on over two billion labelled images from more than 200,000 cameras can stock movement and spoiled produce hourly. It feeds this data to applications that identify restocking needs. If an item is out of stock but available in the backroom, the system lists it for restocking; if not, it orders more products. 

More controversially, the cameras are also being paired with facial recognition technology to increase security surrounding alcohol isles. Focal Systems stresses in their literature  that no identifiable customer or employee data is retained. 

AI that lets you read the future

UK supermarket Waitrose and US AI firm Blue Yonder recently announced that they would extend their collaboration with Waitrose’s implementation of Blue Yonder’s AI-enabled forecasting solutions. The new move marks the first significant introduction of AI into Waitrose’s forecasting. The company hopes it can use the technology to improve stock availability across its stores. 

Rather than relying on historical sales data and human intuition, the AI forecasting capability – part of Blue Yonder Demand Planning – reportedly focuses on customer behaviour, analysing “‘why’ customers bought what they did rather than just ‘what’ they bought.”  

“Whether we are planning for a major sporting final or the first cold snap of the winter, there can be multiple factors affecting what our customers buy,” said Alison Maffin, Waitrose Supply Chain Director. She added that the ability for the Blue Yonder solution to learn from previous experience and help Waitrose predict demand shifts more accurately will help Waitrose be “confident we have the stock our customers want.” She notes that the AI-enabled forecasting will also allow Waitrose to “produce a much more accurate forecast” for the company’s suppliers and logistics partners, as well as resulting in less wastage. 

Bug salad?

The Co-op is leveraging AI for a more forward-looking purpose. The company recently released a report detailing their predictions for the ways food could change in the UK over the coming decades. Their data predicts that meals eaten in the UK in the next 30 years could include cricket salads, lab-grown steaks and azolla burgers. 

The report used generative AI imagery that paints a not-wholly unappetising picture of bug salads and futuristic meat cubes. 

Partnering with experts from FixOurFood and the University of York, the Co-Op’s report predicted that the nation’s food tastes could change radically by 2054. British classics, including the traditional Sunday roast, could allegedly look radically different. Or, they say, replaced entirely by more “adventurous options.”

  • AI in Supply Chain
  • Sourcing & Procurement

With carbon neutrality targets gaining momentum, finding a way to cut down on shipping emissions is critical to decarbonising supply chains.

Commercial shipping accounts for the movement of more than 90% of traded goods around the world. Oceangoing vessels are critical to maintaining global supply chains. 

However, while shipping produces 31 times fewer emissions than air freight, and 10 times less than a cargo truck, the industry is nevertheless a major source of global emissions. In 2018, global shipping accounted for around 3% of total worldwide emissions. By 2050, that figure could increase significantly, driven in particular by rising e-commerce volumes.  

If this continues as predicted, data gathered by the European Commission projects growth in shipping “will undermine the objectives of the Paris Agreement”. Regulators and shipping companies need to take “effective measures” at a global scale, the Commission adds, noting that “EU action to make sure maritime transport plays its part in achieving climate neutrality in Europe by 2050 is an essential step in incentivising the necessary reductions.” 

Could international shipping be net-zero by 2050?

Last year, the International Maritime Organisation (IMO) revised its sustainability targets, setting a more ambitious goal than its 2018 resolution. Now, the UN-backed shipping agency is targeting “net-zero GHG emissions from international shipping by or around, i.e. close to, 2050, a commitment to ensure an uptake of alternative zero and near-zero GHG fuels by 2030.” 

The EU, which typically leads the world in terms of sustainability reform, extended the EU’s Emissions Trading System (EU ETS) recently. The legislation now covers CO2 emissions from all large ships (of 5,000 gross tonnage and above) entering EU ports, regardless of the flag they fly. 

The EU ETS is a mandatory ‘cap and trade’ system that previously applied to emissions from power stations, industrial plants and aircraft in the EU. Participants must acquire and surrender ‘emissions allowances’, representing quantities of regulated emitted GHGs on an annual basis.

Emissions regulations are only part of the puzzle, however. If regulators and companies are going to decarbonise global shipping, the industry needs new ways of cutting emissions from cargo ships

A new age of sail? 

There are several ways in which shipping companies are aiming to cut down on their carbon emissions, from manufacturing new, cleaner fuels, to atavistically exploring a return to an age of sail. 

Pulling from methods used by Japanese shipping companies during the 1980s oil crisis, shipping companies have been exploring the use of rigid sails as a way to reduce fuel consumption in oceangoing vessels. Swiss shipping firm Cargill revealed in March the results of a six-month test period of the Pyxis Ocean—a cargo freighter retrofitted with large sails made from the same material as wind turbines. 

The ship, retrofitted with two WindWings built by BAR Technologies, saved an average of 3 tonnes of fuel per day. Jan Dieleman, president of Cargill’s Ocean Transportation business, reported finding the results encouraging.

Earlier this year, French company Grain de Sail celebrated the christening ceremony for Grain de Sail II, the world’s largest modern cargo sailboat.

However, savings per cargo vessel that would amount to the equivalent of removing 480 cars from the roads each year isn’t enough to get the industry to its net zero target. Ships’ propeller systems limit the potential of wind to power cargo ships, which supply only up to 30% of the energy required for navigation – even less in adverse weather conditions. While wind propellers and sails are a valuable piece of the puzzle that is making cargo ships less reliant on its engines, they’re unlikely to entirely replace fuel engines. The shipping industry is unlikely to ever fully return to an age of sail. To achieve sustainability, the shipping industry must also transition from oil to alternative green fuels to support renewable options like solar and sail. 

Green fuel manufacturing at a global scale

To determine the true environmental impact of a fuel, it is crucial to consider not just the emissions from burning it in a ship’s engine, but also the emissions from its entire lifecycle – including extraction, production, transportation, and storage, called “well-to-wake.”

An electric car isn’t truly zero-carbon if its electricity comes from fossil fuels. Likewise, a ship isn’t green if its ammonia or methanol was produced using natural gas. 

Green hydrogen is created by splitting water into hydrogen and oxygen. To do it sustainably, the process uses electricity from renewable sources such as wind or solar power. Another fuel, green ammonia is produced by combining nitrogen from the air with green hydrogen. This uses the Haber-Bosch process. Lastly, green methanol comes from heating plant or organic waste. The resulting gas is then forms the basis of bio-methanol.

Renewable energy for greener fuels 

These fuels need to be generated exclusively using renewables if they are to be considered legitimately green. Right now, there isn’t enough of that renewable energy to go around. As a result, there isn’t enough new fuel. Shipping companies are turning to stopgap measures as a result, or just continuing to burn fossil fuels and eat new taxes as they arise .  

According to a 2022 study by the International Chamber of Shipping, the shipping industry will need up to 3,000 terawatt-hours (TWh) of renewable electricity annually if it wants to generate alternate fuels using exclusively renewable energy.. That’s nearly the current global output of wind and solar power, (about 3,444 TWh). 

“Despite increasing willingness in the shipping industry to pay a premium for green fuels, the lack of availability of those fuels is frustrating,” Julien Boulland from Bureau Veritas Marine & Offshore, wrote recently. “A hard truth is that the timelines required to scale up new fuel production capacity will not meet the significant emissions reductions needed this decade, in line with the IMO’s revised strategy, adopted in 2023. Therefore, shipping should use all levers that are already available to reduce its energy needs in the short term, through operational efficiency and clean technology.”

  • Sourcing & Procurement
  • Sustainability

By integrating and streamlining logistics, intermodal transportation increases the efficiency of the supply chain.

Supply chains are under increasing pressure to deliver efficiency and resilience. Economic, geopolitical, and environmental pressures are increasing risk of disruption, creating delays, and driving up prices. At the same time, labour shortages are hitting the logistics sector especially hard, creating serious pain points for organisations relying on road freight, rail, and shipping alike. 

This is leading more supply chain operators to streamline their supply chains in order to maximise efficiency using intermodal transportation. 

What is intermodal transportation? 

Intermodal transportation is any logistical journey that uses two or more types of transportation to move goods through a supply chain. The most common type of intermodal transportation utilises road, rail, and ship transport to move goods over long distances. Intermodal transportation is especially common in the “last mile” of delivery, where goods might be transferred from a plane or train to trucks on their way to a final destination.  

The benefits of intermodal transportation

Intermodality in the logistics chain helps organisations balance cost, speed, and resilience in their supply chains. Recently, intermodality has been used as a key driver of improved sustainability in logistics chains as well.  

The technique is nothing new; organisations have been using multiple methods of transportation to shift goods throughout supply chains for centuries. Just because stagecoaches and sailing ships have been replaced by HGVs and cargo planes (and might still be replaced by self-driving robo-trucks and, uh, we’re going back to sailing ships again?) doesn’t mean that the process isn’t useful. It also doesn’t mean it hasn’t been improved. 

Modern intermodal shipping is powered by standardisation across the logistics chain. Goods are transported using specialised, standardised steel containers. This makes them both easier to handle and able to be quickly transferred from one mode of transportation to another without unpacking and repacking the goods inside. 

Intermodality isn’t always the best option. It’s up to supply chain managers to balance environmental impact, speed, cost, and reliability. Shorter journeys, for example, can be made using just one mode of transport. Using intermodality in a case like this would only increase time to delivery. However, road transport is typically a more polluting option than using a freight train. Even over short distances, an intermodal approach can be useful if sustainability is your highest priority. 

Harnessed correctly, intermodal transportation can be a key enabler of logistics excellence. This is especially important at a time when these systems are feeling increased pressure from multiple angles.

  • Collaboration & Optimization
  • Sourcing & Procurement

Despite positive steps in other areas, Microsoft’s Scope 3 emissions have risen by more than 30% since 2020.

Corporate sustainability reports are usually something of a victory lap. Whether it’s Apple lauding the halving of its greenhouse gas emissions or (laughably) Shell’s CEO claiming the company made “good progress in our goal of creating more value with less emissions,” these reports tend to focus on the upsides. 

That’s why it’s refreshing to see a major corporation taking a (still pretty positive but arguably) more honest look at its ESG journey. 

In a joint letter ahead of the company’s 2024 sustainability report, Brad Smith, Vice Chair and President; and Melanie Nakagawa, Chief Sustainability Officer of Microsoft, highlighted some of the ways in which the company is on track to achieve its sustainability commitments. Four years ago, Microsoft committed to becoming carbon negative, water positive, zero waste, and protecting more land than the company uses by 2030. 

Smith and Nakagawa stress that, despite radical, industry-disrupting changes, Microsoft remains “resolute in our commitment to meet our climate goals and to empower others with the technology needed to build a more sustainable future.” They highlighted the progress made by Microsoft over the past four years, particularly in light of the “sobering” results of the Dubai COP28. “During the past four years, we have overcome multiple bottlenecks and have accelerated progress in meaningful ways,” they write. 

However, despite being “on track in several areas” to meet the company’s 2030 commitments, Microsoft is also falling short in others. 

Specifically, Smith and Nakagawa draw attention to the need for Microsoft to reduce Scope 3 emissions in its supply chain, as well as cut down on water usage in its data centres. 

Carbon reduction and Scope 3 emissions 

Carbon reduction, especially related to Scope 3 emissions, is a major area of concern for Microsoft’s sustainability goals. Despite cutting Scope 1 and 2 emissions by 6.3% in 2023 (compared to a 2020 baseline), the company’s Scope 3 emissions ballooned. Microsoft’s indirect emissions increased by 30.9% between 2020 and last year. As a result, the company’s emissions in aggregate rose by over 29% during the same period. A potentially sour note for a company that tends to pride itself on leading the pack for sustainable tech. 

Microsoft’s report attributes the rise in its Scope 3 emissions to the building of more datacenters and the associated embodied carbon in building materials, as well as hardware components such as semiconductors, servers, and racks. 

AI drives carbon emissions in the supply chain 

Mass adoption of generative artificial intelligence (AI) tools is fueling a data centre boom to rival that of the cloud revolution. Growth in AI and machine learning investment is expected (somewhat conservatively) to drive more than 300% growth in global data centre capacity over the next decade. Already this year OpenAI and Microsoft were rumoured to be planning a 5GW, $100 billion data centre—the largest in history—to support the next generation of AI. 

In response to the need to continue growing its data centre footprint while also developing greener concrete, steel, fuels, and chips, Microsoft has launched “a company-wide initiative to identify and develop the added measures we’ll need to reduce our Scope 3 emissions.” 

Smith and Nakagawa add that: “Leaders in every area of the company have stepped up to sponsor and drive this work. This led to the development of more than 80 discrete and significant measures that will help us reduce these emissions – including a new requirement for select scale, high-volume suppliers to use 100% carbon-free electricity for Microsoft delivered goods and services by 2030.”

The five pillars of this initiative will be: 

  1. Improving measurement by harnessing the power of digital technology to garner better insight and action
  2. Increasing efficiency by applying datacenter innovations that improve efficiency as quickly as possible
  3. Forging partnerships to accelerate technology breakthroughs through our investments and AI capabilities, including for greener steel, concrete, and fuels
  4. Building markets by using our purchasing power to accelerate market demand for these types of breakthroughs
  5. Advocating for public policy changes that will accelerate climate advances
  • Sourcing & Procurement
  • Sustainability

Shelley Pierre, IPP’s commercial director, argues for fresh thinking on post-Brexit fresh produce checks.

New post-Brexit rules governing the biosecurity of fresh produce entering the UK will not only see disagreements over increased costs and operational viability kicking off. The consequential delays could see fruit and veg literally going off while waiting for an ‘all-clear’ certificate.

Challenges posed by the BTOM

The new Border Target Operating Model (BTOM) classifies all plant and animal products coming from the EU and puts them into three risk groups: high, medium and low.

In its wisdom, the UK government has placed many fruit and vegetable imports into the medium risk category, meaning multi-page documentation must be provided confirming its provenance and safety at the new border points, which opened at the end of April.

With most fresh produce arriving in the UK in mixed loads, questions have been raised about potential delays and how to unpick the consignments in a timely fashion, particularly as there are question marks over the numbers of inspectors mandated to issue phytosanitary certificates at the border.

Import costs could pass down the supply chain to consumers

The Fresh Produce Consortium (FPC) argues that the process will add £200 million in additional import costs across the fresh produce supply chain, calling it “a crippling blow to a sector already grappling with unprecedented challenges.” It’s likely fees that will negatively impact small fruit and veg enterprises. Ultimately, organisations will end up passing on those costs to consumers.

Supporters of the legislation argue that the restrictions empower businesses to manage the integrity of the product through the supply chain. Regular checks from UK border controls would potentially cut down on the paperwork and maintain the steady flow of fresh produce from the EU. However, every time a product is stopped or touched, it adds cost and delay. Neither are affordable when it comes to perishable produce.

When we talk about ‘farm to fork,’ fresh produce ceases to be so when it does not arrive in a just grown or picked fashion.

BTOM may prove to be good news for British growers, but what about non-native fruit and veg? And what about choice for British consumers who will have to go without or pay more for the privilege of having not-so-fresh produce on their plates?

Either way, these post-Brexit fruit and veg rules need fresh consideration rather than unnecessary composting. 

Shelley Pierre is commercial director at leading European pallet pooler IPP. The IPP pool is a leading rental provider of pallets and boxes in fast moving consumer goods and industrial supply chains.

  • Risk & Resilience
  • Sourcing & Procurement

The next generation of smart, connected packaging is giving supply chain leaders new levels of insight into their logistics operations.

More than 161 billion parcels were shipped around the world in 2022. In less than six years, growth in e-commerce is expected to drive global parcel volume sky high. The number of parcles shipped workdwide is predicted to reach 256 billion in 2027

As a result of the booming e-commerce sector, supply chain managers find themselves facing an increasingly demanding landscape. At the same time, the need for sustainability is changing the way that supply chain operators approach packaging. 

Packaging is getting smarter

Smart packaging refers to a broad category of developments to the ways in which parcels are shipped. Some smart packaging focuses on tracking, whereas others can sense and react to environmental changes or changes in their contents. 

Smart packaging also refers to the trend of increasingly sustainable packaging.

The use of bio-based, recyclable, reusable, and biodegradable materials in packaging has proven to be a key area of sustainability gains for the logistics sector. This is especially important as organisations face growing regulatory pressure and simultaneously rising demand. 

It’s a varied, sometimes contradictory field of innovation with myriad developments taking place at the same time. Examples include antimicrobial packaging that extends the shelf life of produce, or sensors on cartons that change colour to indicate milk has spoiled. In the food and pharmaceutical sectors, smart packaging is used to maintain and ensure the cold chain hasn’t been broken between the factory and the pharmacy. 

Connected packages can now more cheaply be fitted with RFID or NFC transmitters. These chips enable direct communication with consumers via smartphones. QR codes are also gaining popularity outside of APAC. This, along with the new development of digital watermarks printed covertly on packs, known as digital passports, is greatly increasingly the ability to track and authenticate packages along the entire supply chain. These watermarks can not only carry useful information throughout the packaging’s journey to the customer, but material recovery facilities can scan these digital watermarks to instantly identify the material composition of discarded packages, improving sorting and recycling processes.

Challenges to smart packaging adoption 

As with any highly varied technological trend, smart packaging’s growth sometimes pulls in opposite directions. 

A lot of smart packaging that focuses on tracing the progress of a parcel throughout the supply chain contains components such as batteries, sensors, displays, and circuits which are challenging to recycle. Additionally, multiple types of components mean that manufacturing and buying smart packaging incurs new regulatory complexities. 

Lastly, smart packaging that includes real-time tracking and monitoring can lead to data privacy issues. If poorly secured, smart packaging could expose sensitive personal information like user location, identity, and preferences. Cryptography and blockchain technology have been highlighted as potentially useful ways to address these concerns. However, using them also greatly raises the cost and resources needed to create a fully secure solution. 

  • Digital Supply Chain
  • Sourcing & Procurement

Shorter supply chains cut carbon costs and increase resilience, but do so at the expense of year-round convenience.

Food supply chains around the world are facing an array of challenges, even as the legacy of COVID-19 fades. Geopolitical disruptions are creating delays and increased shipping costs. At the same time, inflation and the rising cost of living have put pressures on supply chains to combat cost. 

Above all, of course, the worsening effects of the climate crisis continue to create supply chain instability. Nowehre is this happening more so than in the food and agriculture sector. According to the EPA, “climate change is very likely to affect food security at the global, regional, and local level. Climate change can disrupt food availability, reduce access to food, and affect food quality.” Changes in rainfall, humidity, temperature, and other cyclical weather patterns (as well as the increasing regularity of extreme weather events) have the potential to “result in reduced agricultural productivity.” 

Global food supply chains are under threat 

This increasing instability in global crop yields is already threatening the availability of crops around the world. 

Last year, in India, tomato prices surged by over 300%. This is thanks to climate change-related flooding in major tomato-producing Indian states like Andhra Pradesh, Maharashtra, and Karnataka.

2023 was also the worst year for grapes in over 30 years. Droughts and wildfires in South America and an overabundance of rain in Europe slashed yields in some of the world’s largest grape-producing mountries, according to estimates by the International Organization of Vine and Wine (OIV). 

Potatoes are also severely threatened by climate change if we continue at our current trajectory. Data suggests that global potato yields could fall by between 18% and 32% within the next 45 years.

Food insecurity in Europe could be closer than we think

In their current configurations, European and UK food supply chains are vulnerable to the worsening effects of the climate crisis. A little less than half of the food on plates in the UK is produced domestically, according to the British Government’s 2021 food security report. Despite relatively strong domestic production, the report stresses that the UK is reliant upon “diverse and longstanding trade links” in order to “meet consumer demand for a range of products at all times of the year.” 

Other countries in Europe also rely on imported goods to guarantee year-round supplies of fruit and vegetable produce. These supply chain links are especially vulnerable to climate change disruption. For example, just under 40% of Germany’s fresh fruit and vegetable imports come from developing countries. These are areas of the world being disproportionately affected by climate change and experiencing much more severe food insecurity. Climate change-related food insecurity could cause civil unrest in countries like the UK within the next few decades. Other nations in Europe are likely to be similarly affected, unless the region reevaluates its approach to agricultural procurement. 

Interestingly, not only is the process already underway somewhat organically, but a widespread shift in the way that Europe sources its produce could remove some strain on other regions whose food insecurity is at least partially linked to exports, like India. 

Pressures on global supply chains were expected to abate along with the effects of the pandemic. However, it seems as though the year (and decade) ahead will be defined by a near-constant state of disruption. The climate crisis is only expected to exacerbate this increasingly unstable state of affairs. 

As a result, many governments and companies (across multiple industries) began the process in late 2023 of nearshoring (or friend-shoring, in more political cases) their supply chains. 

Shorter supply chains and a return to seasonal food 

By moving closer to home, organisations reduce the risk of disruption to their procurement process. This is the case whether the goods moving through the value chain are silicon semiconductor chips or corn tortilla chips. 

This phenomenon was already present in Europe pre-pandemic. A report released in 2016 by the European Parliament found that shorter food supply chains where “farmers sell their produce directly to consumers or with a minimum of intermediaries,” were flourishing across the EU, both in rural and urban areas. These shorter, localised food supply chains, the report’s authors hoped, could “represent an alternative to conventional longer food chains.” 

Now, this trend is expected to accelerate further under pressure of mounting supply chain disruptions. This shift away from extended, complex supply chains “where any one of a multitude of moving parts could give retailers a pricing headache” has a price, however. According to Carlos Cordon, a professor of strategy and supply chain management at the IMD, this shift “militates against all-year-round availability.” 

Cordon believes that 2024 could be the first year when European consumers “find themselves transported back to a time when out-of-season goods were not available from their local stores.” Retailers throughout Europe may not be able (or willing) to source goods from the other side of the world. 

As a result, Europe’s food supply chains could get significantly shorter. This would increase their stability, but at the expense of the availability of out-of-season produce.

There could also be major benefits from a sustainability perspecive. Food transport has been estimated to account for one-third of the sector’s greenhouse gas emissions. As an added bonus, this reemphasis on seasonality could be the key to reducing carbon emissions and food waste while addressing food insecurity. 

  • Risk & Resilience
  • Sourcing & Procurement

Rising water levels in one of the world’s busiest freight corridors could see the end of one of the most severe pain points affecting global shipping.

The months-long drought affecting the Panama Canal may be coming to a close. The return of annual rains are predicted to raise water levels throughout the 51 mile-long stretch. With the end of the drought, optimistic predictions could see shipping volumes return to their normal levels. If that happens, it would ease one of the most severe pain points faced by supply chains in recent years. 

Since Summer 2023, a brutal drought caused water levels in one of the world’s busiest waterways to drop to historic lows. 

The reduced water levels have cut the rate at which ships can traverse the Canal in half. By December, long queues developed. According to reports, some captains paid as much as $4 million to jump to the front of the line. Those unwilling or unable to pay inflated rates have been forced to make a difficult choice between weeks spent waiting in line and long, inefficient journeys around the southern tips of either Africa or South America. The drought has also coincided with Houthi attacks in the Red Sea, further disrupting global shipping. As a result the cost of container shipping nearly double year-on-year in Q4 2023.

The end of the drought in the panama canal

Now, however, the start of Panama’s rainy season could see the trade chokepoint resolve itself. The news has been welcomed as global supply chains brace for the busiest months of the year. 

According to IMF PortWatch, the number of vessels traversing the Canal averaged 25 per day in April. That’s a significant jump from the record low of 21 in January. However, it’s still a long way below the pre-drought average of 35 ships. 

The upward trend is expected to continue, however. The canal’s governing authority recently announced plans to lift the number of daily transits through the canal to 31 in the second half of May. Then, in June, the figure will rise again to 32.  

A report by S&P Global Market Intelligence noted that this rise in water levels “should steadily lift the restrictions to global trade resulting from canal disruptions since last year, which is particularly important ahead of the peak shipping season.

“By the end of April, rain is going to begin and we’re going to have a lot,” Argelis Moreno Lopez said earlier this month at a conference at the University of Houston, Bloomberg reports. “That will reverse the situation and go back to normal at the end of the year or next year.”

  • Risk & Resilience
  • Sourcing & Procurement

“T-shaped” supply chain professionals combine deep specialisation backed up by broad industry knowledge.

Around the world, supply chains are increasingly under pressure. 

Geopolitical and environmental pressures like conflict in Ukraine or the intensification of the climate crisis aren’t entirely to blame. For many supply chain and procurement teams, the inherent complexity and volume of their roles is increasing. Most allarmingly, workloads are growing without the additional headcount needed to support them. 

“Skills shortages are now seen across all points of the supply-chain continuum, from sourcing to production, logistics, and delivery of goods and services,” author and researcher Joe McKenrick wrote for the Harvard Business Review in September 2023. While McKendrick admits that technology has advanced sufficiently in recent years to “fill in many of the gaps resulting from skills shortages,” he stresses that technology alone cannot solve this problem.    

The future of procurement and supply chain is T-shaped 

One of the issues contributing to the skills shortage in the supply chain sector is an increased trend towards hyperspecialisation. 

Driven by increasingly rapid tech advancement cycles, the as-a-service economy, and a rise in third-party consulting, disciplines have become increasingly refined

Organisations today are often comprise expert professionals with high levels of competency in a single specific area. These employees work in silos that lack connectivity with other branches of the larger business. This specialisation not only makes organisations less agile, but slows the process of replacing, retraining, and upskilling workers.  

These specialised workers, with a narrow knowledge base, are known as “I-shaped.” Increasingly, supply chain leaders are feeling the need for workers with a more holistic understanding of the discipline. However, generalists lack the deep, specialised knowledge that can translate into strategic wins and competitive advantage for an organisation. 

The answer is the T-shaped professional. T-shaped professionals or procurement teams are individuals or groups with deep specialisations in a mixture of fields. However, unlike “I-shaped” workers, T-shaped procurement and supply chain professionals also have a broad, generalised knowledge base. This type of employee is more capable of acting outside their area of advanced specialisation. Not only this, however, but their skill makeup make sthem significantly better at collaborating with other professionals. 

This is an age of procurement and supply chain staff shortages. For organisations looking to overcome these pain points, focusing on hiring people with a mixture of deep, specialised knowledge and generalist skills will allow teams to do more with less.

  • People & Culture
  • Sourcing & Procurement

Building a resilient and reliable partner ecosystem is key to a successful sourcing and procurement strategy.

The supplier ecosystem is increasingly the organisational structure that creates the most benefits for the procurement process. Supply chain and procurement leaders that recognise and embrace their organisations’ interconnectedness within the larger value chain will be much better positioned to reap its rewards. 

However, supply chain leaders and CPOs with a more traditional outlook might baulk at the idea of blurring the lines between their own organisation and multiple outsiders. It’s an understandable fear. Gartner’s list of cybersecurity trends for 2024 identified the “inevitability of third parties experiencing cybersecurity incidents” as a major contributor to security teams reassessing their approach to threat management. 

Nevertheless, some experts argue that trying to draw clear lines around the edge of something as porous as a supplier ecosystem is futile. “Whether we realise it or not, we are already operating in interconnected ecosystems,” explains Simon Bailey, a VP Analyst for Gartner Supply Chain. He adds that, for supply chain leaders, “recognising the interconnectedness of their partners is the key to ecosystem enlightenment.”  

Therefore, the necessity of developing a more interconnected ecosystem approach to supplier management means that trust is a vital resource to be managed, cultivated, and closely scrutinised within the modern supply chain.

Cultivating trust in the ecosystem with data 

“All ecosystems depend on trust. Trust is the key to unlocking the sharing of resources and, most especially, data,” argues Bailey. A Gartner survey of more than 300 business leaders found that, when rating criteria used for selecting a partner, having “partners we can trust” was the number one response. 87% of respondents stated that trust was “very or extremely important.” 

One of the biggest obstacles to trust is an unwillingness to share data. “trust is difficult to build,” Jan Simons, Head of Industry at Ordina, said in a recent interview. “Many organisations are reluctant to share data because they consider it too sensitive or simply don’t want competitors or even partners to know too [many] details.”

However, while building trust takes time, it’s vital that all the partners involved see eye to eye and collaborate on data quality, privacy, usage and sharing. It’s a difficult and complex process, especially among organisations with different internal operating models, but finding ways to document and demonstrate your own trustworthiness will go a long way, as will effectively evaluating a partner’s own methodologies. 

Building trust is necessary because trusting partnerships have the potential to “elevate the scope of the ecosystem beyond individual partner goals and, instead, build a sense of collective ownership and alignment among otherwise independent entities,” Bailey adds. “Trust drives up the level of value that an ecosystem can generate. It can also reduce risks, such as the likelihood of failure of technology initiatives.”  

  • Collaboration & Optimization
  • Sourcing & Procurement

From extreme weather to skill shortages, here are the biggest pain points procurement teams face in 2024.

Around the world, supply chains are under mounting pressure, both internally and externally. Geopolitical conflict, economic pressures, and the climate-crisis are creating an environment where the risk of disruption is almost constant. 

At the same time, staffing shortages are exacerbating the fact that the demands placed on supply chain and procurement teams are significantly increasing. A report by McKinsey found that, in 2023 alone, the workload of a typical procurement function increased by 10%. As procurement leaders and supply chain managers fight to drive efficiency and strategic wins for the business amid turbulent times, here are the top 5 pain points we see creating headwinds for the sector. 

1. Geopolitical disruption 

Shipping in the Panama and Suez canals is at a historic low, as a climate change driven drought and Houthi military action, respectively harm the flow of shipping. Transits along major shipping lanes have increased by an average of 1-2 weeks, with more than 600 vessels chose instead to travel around the Cape of Good Hope to avoid the Red Sea in March alone, according to project44 research. 

The war in Ukraine, US and Chinese posturing over Taiwan, and the ongoing genocide in Gaza can all be expected to ratchet up political tensions around the world this year, further raising prices of raw materials, oil, and other freight. 

Friend-shoring is becoming increasingly common, as supply chains are relocated to parts of the world that are less diplomatically contentious. However, this process takes time. For example, the US is in the process of divesting its semiconductor supply chain from China by investing in building up the Filipino and Malaysian manufacturing sectors. Nevertheless, this is not an overnight process. 

2. Extreme weather 

The effects of the climate crisis are only going to get worse. Droughts (like the one in Panama), wildfires, flash flooding, hurricanes, and other extreme weather events are going to not only disrupt global trade routes but interfere with the procurement of raw materials and crops. 

Predicting and avoiding extreme weather disruption is a major priority for sourcing teams in 2024. Widespread nearshoring efforts in Europe and North America are seeking to increase procurement resilience by shifting supplier ecosystems closer to home. However, much like the process of friend-shoring to avoid geopolitical tensions, this is not an overnight process. Experts believe it could take between two and three years before moving supply chains closer to home starts to positively shore up procurement resilience. By then, who knows what kind of climate we will be dealing with. 

3. Poor quality data 

Procurement is an increasingly data-driven field. Increasingly complex supply chains, growing risk of disruption, and greater expectations on procurement teams to be strategic value creators are all intensifying the demand for data. 

“Capturing, protecting and then leveraging an organisation’s data through the use of AI and Machine Learning is an example of how organisations are increasingly turning towards intangible assets to extract new sources of value,” noted Ken Chadwick, VP Analyst at Gartner’s Supply Chain Practice, in a report from October.

However, many procurement teams struggle to organise and utilise the massive amounts of data they collect. The massive deluge of data gathered by thousands of IoT sensors, smart platforms, and analytics tools is giving rise to data silos within organisations and poor quality data as a result. Procurement teams must abandon the “more is more” approach to data analytics. Instead, they must prioritise quality over quantity, and successfully tackle their data complexity issues in order to successfully make smarter, more informed decisions. 

4. Skill shortages 

Labour and skill shortages are hitting every industry. While much of the conversation is focused on the crisis-level disruption caused by a deficit in warehouse and trucking workers for the logistics sector, procurement is feeling the pinch as well. According to a recent Gartner survey, fewer than a fifth of procurement directors and executives believe that their teams contain “adequate talent” to meet the future needs of their organisations’ procurement functions. 

Shifting talent requirements driven by the increasingly digitalised and strategic nature of procurement are adding to the problem. Just 4% of procurement leaders told Gartner that no gap existed between their current capabilities and their need for technology and data skills.

5. Maverick spending 

If unauthorised spending is unregulated throughout the procurement function, it can throw off budget forecasts. These disruptions are difficult to manage for procurement as they typically originate outside the function itself, typically originating from employees or departments operating beyond procurement’s jurisdiction. This maverick spending, or “dark procurement” is difficult to track and even more complex to reign in. 

Creating standardised procurement processes across the organisation is a vital first step. Procurement leaders should enforce  strict purchasing guidelines and approval systems. It’s also important to prioritise working with trusted people and companies, both within the organisation and in the supplier ecosystem to avoid corruption.

However, eliminating maverick spend is less an issue of regulation and more deeply rooted in an organisation’s broader culture. Using training, effective communication, and collaboration with other elements of the business, procurement can cultivate good purchasing behaviours within other departments that eliminate maverick spend without turning the whole procurement department into a watchdog. 

  • Risk & Resilience
  • Sourcing & Procurement

Generative artificial intelligence is helping General Mills transition its supply chain model from episodic to dynamic and “always-on”.

Cereal manufacturer General Mills is embracing generative artificial intelligence (AI) at multiple levels throughout its organisation. In addition to rolling out generative AI chatbots in the form of MillsChat in February, the company is leaning into using the technology to transform its supply chain and procurement functions. 

The company has been an especially enthusiastic adopter of the technology. In many ways, this isn’t very surprising. General Mills and companies like it are reliant on far-flung agricultural supply chains. First, the years-long war in Ukraine has destabilised one of the world’s biggest bread baskets. The war is conspiring with the consistently worsening effects of the climate crisis to make life especially challenging. 

As a result, General Mills is throwing itself headfirst into an AI-centric transformation, pursuing efficiencies and added visibility. 

From episodic to dynamic procurement 

By combining enhanced data sets within General Mills’ procurement function, Paul Gallagher, General Mills’ chief supply chain officer said in a recent episode of The Gartner Supply Chain Podcast that a pilot program managed to realise more than 30% waste reduction in areas where the data has been implemented. As a result, the program is being rolled out across more areas of General Mills’ procurement and supply chain process.   

“Historically, we would have rotated through cycles of category should-cost productivity models with potentially missing or delaying savings,” said Gallagher. “Our new reality is that we see this always-on approach driving incremental value, and the ability to react faster [when] we get supplier disruptions or market dynamics change.”

The technology—an AI solution called ELF developed partially by controversial data analytics company Palantir—was initially deployed in General Mills’ U.S. human foods business. The division experimenting with ELF reportedly handles approximately 3,000 orders each day. Over the course of the six month trial, ELF made roughly 400 suggestions to the human foods team. According to Gahhagher, 70% of these suggestions were accepted automatically. The resulting efficiency and productivity gains are, he claims, leading to daily benefits worth tens of thousands of dollars.

“What we’re seeing is that we’re moving from a world where people make those decisions supported by machines to one where the machines make most of the decisions that are guided by people,” Gallagher enthuses. He adds that “this intelligent execution at scale is where we’re seeing the benefits come through to our supply chain.” 

Generative AI taking a bite out of the world’s biggest FMCG supply chains

General Mills isn’t the only organisation turning to generative AI in the hope of radically enhancing their supply chain. 

Last year, Mars announced plans to explore a wide variety of generative AI applications. “Artificial intelligence has enormous potential to help companies become more efficient and productive and to work at unprecedented scales and speed,’’ a company spokesperson said in an interview with CGT. Mars is already using AI to predict whether cats and dogs could develop chronic kidney disease. It’s also using the technology to help sequence pet genomes to provide individualised nutrition and care. And, of course, AI is helping unlock efficiencies in Mars’ manufacturing operations through digital twin technology. 

Colgate-Palmolive is using generative AI as a way to generate internal e-learning documents and automate marketing content creation. Nestle is just one of several large FMCG companies leveraging a generative AI platform called Tastewise. Along with Mars and Campbell’s, among others, it’s using the platform to provide consumer feedback insights and generate recommendations on everything from procurement to product development. 

  • AI in Supply Chain
  • Sourcing & Procurement

Nearshoring and domestic support is transforming Mexico into one of the most attractive global logistics hubs.

Supply chain leaders around the world are increasingly looking to nearshoring as a viable strategy to increase resilience. This trend it emerging in the face of a particularly disruptive logistics landscape and rising demand, especially from the e-commerce and manufacturing sectors. Highly globalised sourcing and logistics networks are moving closer to home. 

In the US, a 2023 report found that companies are aiming to reduce exposure to the Chinese economy by 40%. Chinese exports to the US dropped by 20% last year, compared with 2022. 

As US companies aim to reduce their dependence on Chinese supply chains, Mexico is rapidly emerging as a new potential hub of the global supply chain. By comparison with China, the US imported more goods and services from Mexico than any other market in 2023, displacing China as its top supplier, according to data collected by the US Census Bureau. Mexican exports totalled $475.606 billion in 2023, a 4.6% increase over 2022. 

Overseas investment “surges” in Mexican logistics

Investment in Mexico increased dramatically during the first three months of 2024. More US companies are reportedly looking to establish supply chain and manufacturing hubs south of the border. 

“Mexico has become the greatest attraction in the world for investments,” Mexican Secretary of Economy Raquel Buenrostro said, addressing the country’s Business Coordinating Council. “[Nearshoring] is here to stay and that is not going away,” Buenrostro said. “We have to see how we integrate and how we take advantage of these opportunities at this moment.”

Last year, DHL invested a $120 million lump sum to expand its domestic air hub in Santiago de Queretaro, Mexico, by 30,000m². In November, the logistics giant opened a second logistics centre in Ciénega de Flores, Nuevo León, as part of a $500 million euro investment for Latin America as a whole. 

However, some critics have highlighted the challenges of nearshoring logistics and manufacturing to Mexico. Jose Cobos, Global Sales Director at freight forwarder Nowports, criticised the country’s infrastructure, as well as highlighting the fact that the logistics networks behind the transport of locally manufactured goods are struggling.

“We are seeing a lot of bottlenecks, especially in ports, for example, because our infrastructure is not prepared to handle such volumes,” Cobos told Investment Monitor. “So one of the things that the government has to do is develop the infrastructure – not just ports, but roads as well.”

  • Collaboration & Optimization
  • Sourcing & Procurement

Procurement still suffers from widespread manual processes, which reduce visibility and increase exposure to human error.

Automation is one of the hotter topics in the procurement sector this year. Chief procurement officers are increasingly fixated on the potential for digital transformation to eliminate manual, routine tasks and processes.  

Automation has generated significant productivity gains throughout the rest of the supply chain. Robotic process automation is cutting down on human error and lead times in the ordering process.

“Digital procurement is enabling a progressive digitisation of labour through automation of existing mundane processes and opening the door to new levels of performance at every stage of the procurement process,” notes a KPMG report.

In warehouse management, organisations are increasingly using robots and co-bots to automate and streamline the picking and shipping process. Logistics is even exploring self-driving vehicles to handle last-mile delivery. It’s unlikely, however, that self-driving long haul trucks will see mass adoption any time soon, given the disastrous collapse of the robo-taxi industry across several US cities. 

However, in the procurement space, adoption of automation is lagging severely behind. According to a new white paper from SAP, procurement functions depend much more heavily on manual processes. Reportedly, these processes represent “a significant barrier to visibility, effective management, operational efficiency and organisational agility.” 

The manual process problem

According to SAP “organisations that automate processes” are more agile than those reliant on manual processes. Essentially, they are significantly more capable of pivoting when needed and withstanding disruption. However, 37% of executives responding to their survey said that “most, if not all,” of their organisation’s procurement processes are carried out manually. That’s a shockingly large number of organisations working with legacy systems. Worryingly, these companies are failing to unlock the benefits of automated digital procurement. Not only that, but they are also exposing themselves to unneccessary risk.

As a result, 47% of executives said they find it difficult to gain real time visibility into spend. Additionally, 42% experienced reconciliation issues and exceptions. 

The issue is that, when procurement is managed manually, human error becomes a troublingly constant factor. There are an allarming number of problems that manually conducting procurement administration can create. Communication breakdowns and mystery invoices drive inefficiencies. They also create grey areas where fraud can take place. Dark purchasing (unaccounted for spend from outside the procurement function) also flourishes in organisations where spend and sourcing are handled manually. Most importantly, manually managing procurement processes is time consuming. “This extra time costs money in terms of labour costs and affects your invoice processing costs. Over the course of a year in an organisation with high purchase volumes, this can make a tremendous impact on your bottom line,” notes Keith Murphy, head of content for Planergy.

  • Collaboration & Optimization
  • Sourcing & Procurement

Lacking the obvious nearshoring locations compared to North America and APAC, European organisations face a series of difficult decisions.

The current climate of ongoing supply chain disruptions is showing little signs of dissipating. Rising costs, extreme weather, and geopolitical tensions have placed nearshoring at the top of the agenda for many supply chain leaders.  

Hoping to mitigate the risks posed by more complex, geographically distributed supply chains, companies are starting the process of shifting resource extraction, production, manufacturing, and other critical elements of their value chain closer to home. 

Nearshoring is a global project 

Increasingly, manufacturers in the US are “evaluating nearshoring opportunities for their supply chain,” observes Mike Short, President of Global Forwarding, at the US’ largest freight handler C.H. Robinson. “Many are looking to mitigate risks from macroeconomic factors that have historically driven instability in shipping conditions.” 

At the same time, however, these companies still want to preserve the financial benefits that pulled their business overseas in the first place. 

As a result industrialised nations are looking at their nearest, most economically developed neighbours to find the right balance of manufacturing capabilities, favourable exchange rates, and nonexistent worker protections to provide a cheap supply of labour. In the US, for example, companies are looking South rather than West across the Pacific to China. 

According to Propel Software CMO Dario Ambrosini, 2024 will be the year that “Mexico becomes the new China.” He adds: “Mexico has reached an inflection point on high value-added manufacturing capabilities for industries such as aerospace, medical device, automotive, consumer products, and textiles.” 

However, while nearshoring efforts in North America have a readily available destination in the form of Mexico, Europe is struggling with a series of complex dilemmas. 

Europe’s nearshoring problem

Manufacturers in Europe recognise the need to shift production closer to come just like their contemporaries in APAC and North America. However, while they are aware of the imperative, “making that a reality presents practical difficulties,” explains Carlos Cordon, a Professor of Strategy and Supply Chain Management at the IMD Business School. 

While Mexico offers an “obvious low-cost base in close proximity to the all-important US market,” Cordon explains that in Europe, by contrast, “picking the right site for a new plant is less clear-cut.” Cordon highlights high labour costs in more developed markets, as well as “geopolitical uncertainties” in the peripheral regions where costs remain attractively low. 

“In Eastern Europe, the shadow of the Ukraine crisis looms large. In Turkey, political risk continues to rise, and inflation is out of control. North African markets are fraught with difficulties, too,” he notes. 

With a mixture of lower costs and a decent manufacturing base, Portugal and Poland are both set to capture a sizable amount of new business from European manufacturers. Both countries are working hard to attract new foreign investment, and their economies could see significant upticks in the next few years as a result.

Nevertheless, Cordon cautions that “what appear to be obvious solutions have hidden pitfalls that are only brought to light as market dynamics shift in unprecedented ways, suggesting that there will be an element of gambling and a requirement to accept trade-offs.”

  • Collaboration & Optimization
  • Sourcing & Procurement

Disruption and delays in the Suez and Panama Canals are spiking emissions as cargo ships abandon greener “slow steaming” approach.

The ongoing disruption of shipping passing through the Suez and Panama Canals has caused the cost of worldwide shipping to spike. 

The damage, however, is not limited to higher prices and delays. New data from the United Nations Conference on Trade and Development has shown that the disruption of the world’s two busiest man-made waterways is incurring a heavy carbon cost as well. 

An unprecedented challenge 

The concurrent disruption of traffic through the Suez and Panama Canals is the first time in history that two waterways of this scale have been affected simultaneously. The impact on global trade has been immense. 

In Q4, the worldwide cost to ship a 40-foot container nearly doubled compared with November of last year, and a UN report observed weekly pricing spikes of over $500 in the last week of December 2023. 

In the Panama Canal, low water levels have halved the rate at which ships can traverse the 50 mile stretch of water. As a result, long queues have developed, with some captains paying as much as $4 million late in 2023 to jump to the front of the line. Those unwilling or unable to pay inflated rates must choose between weeks spent waiting in line and long, inefficient journeys around the southern tips of either Africa or South America. 

Houthi military action against Israeli shipping in the Red Sea is having a similar effect. Approximately 22% of global seaborne container trade passed through the Suez canal in 2023. However, the risk of attack has caused many captains to avoid the canal, instead opting for a longer route round the Horn of Africa. The result is that container tonnage passing through the canal fell by 82% by the first half of February 2024. 

The carbon cost of disruption 

There is an additional, potentially more pernicious cost, to the reduction in shipping through both the Panama and Suez Canals. 

Faced with delays and longer diversions, many cargo ships are increasing their average sailing speed. The results are a dramatic increase in emissions which the UNCTAD fears will “erode the environmental gains achieved through ‘slow steaming’, as rerouted vessels increase speeds to cover longer distances.” 

Slow steaming is a technique that has found favour in recent years as a way of cutting the emissions of global cargo shipping fleets. Reducing the sailing speed of a cargo ship by 10% compared with the planned speed results in a 27% reduction in CO2 emissions. Rough seas and bad weather further exacerbate the effect. Hazardous conditions like those surrounding the Cape of Good Hope or the Horn of Africa force captainsto used their engines less carefully. As a result, they emit more carbon as their engines run longer and faster.

By comparison, increased speed uses significantly more fuel. A 1% increase in the speed of a large cargo ship increases the amount of fuel it uses by around 2.2%. For example, accelerating from 14 to 16 knots increases fuel use per mile by 31%.

UN data suggests that, by rerouting from the Suez Canal to the Cape of Good Hope, cargo ships could incur a 70% increase in greenhouse gas emissions for a round trip from Singapore to Northern Europe.

While the current disruptions affecting the Suez and Panama Canals will pass in time, they will not be the last. The climate crisis is worsening. At the same time, geopolitical tensions are also increasing around the world. As a result, global supply chains are increasingly under threat, along with any ground already gained towards decarbonising the shipping sector.

  • Sourcing & Procurement
  • Sustainability

Disruption in the Red Sea and Panama Canal are conspiring to double the cost of worldwide shipping.

The worldwide shipping sector suffered a cataclysmic shock in 2020 with the advent of the COVID-19 pandemic. Container prices surged, delays spiralled from days to weeks to months, and the highly distributed global model of just-in-time delivery came grinding to a halt. 

Now, almost four years later, the freight industry is starting to show signs of clawing its way back. Surging oil prices from the war in Ukraine, a looming recession, and the after effects of a US-China trade war all slowed recovery. Slowly but surely, however, global supply chains have recovered, pivoted, and restructured to thrive again. 

Back to square one: supply chain disruptions are the new normal

We’re only a few months into the new year, and new pain points already threaten to push global supply chains backwards into situations that feel an awful lot like mid-2020. 

On top of economic uncertainty, disruptions to global shipping lanes sent shockwaves through supply chains at the start of 2024. 

Two of the world’s busiest waterways are both experiencing serious disruptions, with both the Panama and Suez Canals handling less traffic. 

$4 million for a fast pass through the Panama Canal 

In Panama, a once-in-a-generation drought brought water levels at critical points along the waterway to half its usual level. As a result, cargo traffic dropped from an average of 36 to 38 ships per day in the past to approximately 18 in February. Lower water levels also mean ships cannot pass through the canal as heavily loaded as before. 

Paul Snell, chief executive officer of British American Shipping, told Fortune in December that “We face less capacity, more trips, higher costs and a less efficient supply chain.” Reports indicate that, at the end of 2023, some tanker captains were paying up to $4 million to jump the queue to pass through the canal. Others risked the weeks-long, dangerous voyage round either the Horn of Africa, or the southernmost tip of South America to reach their destinations. 

Troubled waters in the Red Sea 

Over 22,000 ships passed through the Suez canal in 2022. This year, that number is expected to be much lower. 

The Houthis, acting in response to Israel’s genocidal assault on Gaza, hijacked a series of Israeli-owned cargo ships in the Red Sea. While the attacks were carried out without loss of life, they provoked a sizable response from the US and UK armed forces, and disrupted trade through the world’s busiest waterway.  

Global slowdown triggers price increase 

The effect of water shortages in Panama and conflict in the Suez have been profound. A United Nations report found that traffic is down by more than 40% in both the Suez and Panama canals compared to their peak operating rates.

The result of less traffic, ships travelling longer distances, and increased risk of disruption is a severe rise in the price of container freight. 

In Q4, the worldwide cost to ship a 40-foot container nearly doubled compared with November of 2023. The US’ nine largest ports experienced a 13% decline in the total number of twenty-foot equivalent units handled compared to the previous year, and C.H. Robinson, the country’s largest freight broker, reported that fourth-quarter revenue and earnings fell 17% and 68%, respectively year-on-year. 

The report advises that organisations “importing from or exporting to South America, the Far East or the Middle East via either [the Suez or Panama canal] should plan for the incremental cost and time requirements to use alternative shipping routes and modes.” 

Even if the disruptions in the Suez and Panama are resolved, the first half of 2024 will be defined by higher shipping prices and increased disruption. The UNCTAD’s report confirms that “Container freight rates on Asia–Pacific to Europe routes have risen sharply since November 2023,” with weekly rate spikes for single containers of $500 observed in the last week of December 2023. “Average container shipping spot rates from Shanghai in early February 2024 more than doubled – up by 122% compared to early December 2023. The rates from Shanghai to Europe more than tripled, jumping by 256%.”

  • Risk & Resilience
  • Sourcing & Procurement

Consumers and stakeholders are more focused on sourcing transparency than ever, driving the need for better strategic sourcing.

The demands faced by supply chain leaders are evolving. 

Pre-pandemic, speed and cost-containment were more or less the start and end of conversations about successful supply chain management. Supply chain managers alluded to sustainability, but lax reporting standards and easy carbon credit trading made “net zero” and “carbon positive” claims easy enough. 

The mounting horror of the climate crisis has changed things, however. Worsening economic conditions, extreme weather, and other destabilising factors related to climate instability, have shifted the conversation. 

As noted in a recent report by IBM, “From fast fashion to fluorite, consumers and stakeholders are keyed into product provenance—expecting brands to uphold ethical, responsible sourcing practices.”

Today, the majority of customers (73%) agree that traceability in the supply chain is important to them, and 71% would be willing to pay a premium. The motivation certainly exists, as does the mounting threat of regulatory penalties for organisations found to be operating in violation of not just climate regulations, but labour rights, and human rights. 

Delivering supply chain transparency

Achieving supply chain transparency requires companies to disclose and share critical information within their ecosystem. By doing this, they ensure both consumers and enterprises gain insights into the origins and processes of goods’ production. This practice validates the source of materials, components, and final products. As these goods move through teh supply chain, it also tracks each stage, ensuring that all existing standards are met.

Visibility, traceability, and openness with customers and ecosystem partners is paramount. However, none of this is possible unless it starts at the highest point in the value chain: sourcing. 

Rather than focusing exclusively on procurement at the lowest possible price, a company practising strategic sourcing takes into account the total cos of ownership. This includes the ESG impact.

By formalising the process by which a supply chain function gathers information about its supplier ecosystem, it can create a more holistic view of that ecosystem and increase supplier transparency. 

Strategic sourcing, supply chain transparency, and sustainability 

Supply chain transparency allows for the identification and mitigation of environmental impact.  By enabling companies to trace raw material origins, assess supplier environmental practices, and identify areas for sustainability improvements, a strategic sourcing initiative can allow for more informed decision making to reduce carbon emissions, water usage, waste generation, and shrink ecological footprints.

In addition to emissions, strategic sourcing can help to ensure social responsibility. Better supply chain data can be critical in monitoring and addressing labour conditions, human rights violations, and worker safety throughout the value chain. Similarly, more transparent supply chains can verify their ethical sourcing of raw materials. This is crucial and badly needed in industries like fashion, electronics, and mining, where the risks of conflict minerals, worker exploitation, and harm to local communities are high. 

Transparency through strategic sourcing also helps build consumer trust. Those consumers demand more information on environmental and social impacts when purchasing, so a more transparent supply chain directly translates into benefits for the bottom line. An increase in the trustworthiness of a supply chain can mean a meaningful boost for brand value.

  • Sourcing & Procurement
  • Sustainability